“Easy-to-use on-line ordering and efficient delivery too. The pashmina is a little more "woolly" than anticipated, but for a January bridesmaid that's great!”
“Excellent Cashmere Ivory Shawl received. Very pleased with quality, texture and value. Purchased as a Christmas Gift for a delighted relative. Many thanks for a speedy, efficient service and delivery.”
“I had to change my order and our communication was really great; nothing was too much trouble.....and my changed order arrived promptly and was beautiful. Highly recommended. CR”
“Bought as a Christmas present so difficult to give an accurate review as is still in original packing.However from what I can see pashmina looks very nice .- Service excellent”
“I have never used this site before but would not hesitate to use them again. I bought the orange fashions for a special occasion and it is beautiful,”
“After much searching, I found the perfect royal blue woollen pashmina on this website and received it within three days. This genuine quality item arrived beautifully packed and could not have been a more perfect match to my outfit. The service I received was first class and I will not hesitate to use the company again.”
“I am very pleased with the pashmina I ordered . The colour and quality is exactly as shown on the site . It hangs beautifully without the creases. It matches perfectly with the formal party dress I had in mind and yet I will also be able to wear it casually with jeans after Christmas .The price represents good value for money and it arrived quickly after ordering, nicely wrapped in tissue and yet without excess packaging . If I received one of these as a gift I would be delighted !”
“Good quality pashmina, excellent delivery time, excellent customer service. They had just the colour I was looking for as well as a broad range of others. The pashmina arrived and was just as displayed on the website. I made an error when ordering (entirely my fault) and was emailed to resolve my error within an hour of ordering, without even prompting them. The issue was fixed with no fuss whatsoever. Would definitely order from here again. Great job!”
“What a fantastic service you offer. An amazing choice of both colour and prices and to put the icing on the cake my pashmina was delivered the next day. A brilliant, brilliant experience, one I have told friends and family about. Thank you.”
“The pashimnia I bought for mt friend for christmas was soft and wonderful. In fact she may not get
it. Trying to decide if I want to part with it or not.”
“The pashmina I ordered is for my daughter's Christmas so I am unable to give you an accurate review until after Christmas. I have been impressed with the delivery service and I have had a sneaky peek at the pashmina and from what I can see, the colour of red is just right and the material feels lovely. I hope my daughter just loves this gift. I will be more than delighted to give you her comments after Christmas.
Merry Christmas to you all and thank you for having such a lovely website.”
“I researched thoroughly before deciding on this company. I asked questions about the authenticity of the Pashmina and was answered immediately.by the friendly and understanding customer service. Once I was assured of the ethical manufacture of the cashmere, I bought two as Christmas presents. They arrived promptly, beautifully wrapped and they are stunning. Like everybody else, my money is hard earned, and I need to know I am giving it to the most deserving company; in this case I am certain that Pashminas & Wraps should be supported.”
“I ordered 2 x silk-infused cashmere pashminas last Friday (2/12/16). It is now Tuesday (6/12/16) and this request for a review of service is the first time I have heard from you. I have just sent you an email (thru website) asking for info on likely date of despatch so that I can arrange to be about to sign for delivery.
I will give an overall rating when situation is resolved
Your follow-up to my original query was efficient & comprehensive....allowing me to trace the package to a neighbour caring for a sick husband who thought we had gone away for a long week-end. I've now examined the 2 x cashmere/silk scarves....they seem perfect & colours are great. I'm sure the items will be much appreciated by the recipients....they'll
love 'em! You fully deserve the 5* rating.”
Hi Colin - we have just emailed you back a short while ago - please can you check your email.
Yes the order was dispatched Friday and it takes up to 2 working days for first class parcels to arrive so it should be with you today :)
Kind regards
Sarah
P&W Customer Support
Posted 8 years ago
Good evening Colin - please can you check your email as we have received proof of delivery from Royal Mail on Saturday 03/12/16.
Kind regards
Sarah
P&W Customer Support
