“Item had quite a few delays with stock arriving late of which i was quite disappointed with. but it was nice to be greeted with a warm apology from Patra with a discount code and free gift.
A lot of companies could learn from the way they handled the situation”
“Ordered some really special gifts for Christmas. Delayed postage but that is to be expected and clearly explained by customer service. All arrived on time and exactly as described.”
“At no point during the ordering process do they tell you that the garment you want is out of stock.
Theres a general comment about some colours available in mid March.
Fact seems to be all colourways are not available till mid March and no one at the office has any idea when it will be in stock.
More than happy to take the order, confirm it, without any feedback whatsoever.”
