“I didn't get the paperwork sent to my email as requested. It was insurance for an elderly relative, which when I rand the operative couldn't find. Told me to email which I did. It wasn't explained to me that the policy was in my name not my relatives. It was sorted out eventually but caused a lot of stress. The first operative wasn't very helpful and the person who sold us the policy wasn't clear about who's name it was in and didn't send the document.”
“Didn't need to claim on the insurance thank goodness but did need help getting my insurance documents again. Lost all my emails. Paying too much were so helpful to me resending all to me and took away the stress I was feeling at the start of our holiday”
“Very straight forward applying for travel insurance. Received am excellent quote which I have now purchased. Whole process did not take long which was good for me as I needed do get cover reasonless quickly.”
“How can one do a full and comprehensive review on just the process of buying the travel insurance - a quite straightforward process comparing price with the cover provided? Surely a true test would be if you had to claim, which in the past I have never had to do!”
