Paypal Reviews

Name: Paypal
Rating: 2.07

2.1 Rating 453 Reviews

26 %

of reviewers recommend Paypal

Company Reviews

Questions

Metrics

2.1

Based on 453 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver, Postal Service
Average Delivery Time	Over 7 Days
Accurate And Undamaged Orders	Greater than 68%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Over A Week
Customer Service	1.8 out of 5
Avg Email Response Time	-1 hours
Returns & Refunds
Refunds Process	Difficult

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pending_reversal@paypal.com

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Paypal 1 star review on 13th January 2025

"The reports are soooooo bad they are like trying to put a scrambled egg back together. There is no rhyme or reason, just a mess of numbers and words that is supposed to have my sales figures for the last 3 months. A VERY BASIC REPORT:\r\nRH\tReport name\tReport status\tReport generated\tHierarchy\tTimezone\t\t\t\t\t\r\nRH\tBALANCE_SUMMARY_REPORT\tSuccess\t7\/30\/24\tENMP5KKHZP8KA\tAmerica\/Los_Angeles\t\t\t\t\t\r\nRS\tAccount ID\tBalance\tCurrency\tAvailable\tWithheld\tTotal\t\t\t\t\r\nRS\tENMP5KKHZP8KA\tOPENING\tCAD\t0\t0\t0\t\t\t\t\r\nRS\tENMP5KKHZP8KA\tCLOSING\tCAD\t0\t0\t0\t\t\t\t\r\nRS\tENMP5KKHZP8KA\tOPENING\tEUR\t0\t0\t0\t\t\t\t\r\nRS\tENMP5KKHZP8KA\tCLOSING\tEUR\t0\t0\t0\t\t\t\t\r\nRS\tENMP5KKHZP8KA\tOPENING\tGBP\t0\t0\t0\t\t\t\t\r\nRS\tENMP5KKHZP8KA\tCLOSING\tGBP\t0\t0\t0\t\t\t\t\r\nRS\tENMP5KKHZP8KA\tOPENING\tMXN\t0\t0\t0\t\t\t\t\r\nRS\tENMP5KKHZP8KA\tCLOSING\tMXN\t0\t0\t0\t\t\t\t\r\nRS\tENMP5KKHZP8KA\tOPENING\tUSD\t0\t0\t0\t\t\t\t\r\nRS\tENMP5KKHZP8KA\tCLOSING\tUSD\t0\t0\t0\t\t\t\t\r\nRD\tRecord type\tRecord subtype\tAccount ID\tPayment instrument type\tPayment instrument subtype\tTransaction count\tRecord currency\tGross amount\tTotal fees net billed\tNet amount\r\nRD\tSale\t\tENMP5KKHZP8KA\tCredit card\tAmerican Express\t2\tGBP\t3600\t-140.8\t3459.2\r\nRD\tSale\t\tENMP5KKHZP8KA\tCredit card\tAmerican Express\t1\tUSD\t2200\t-81.7\t2118.3\r\nRD\tSale\t\tENMP5KKHZP8KA\tCredit card\tMastercard\t6\tCAD\t10750\t-319.74\t10430.26\r\nRD\tSale\t\tENMP5KKHZP8KA\tCredit card\tVisa\t12\tCAD\t19777.55\t-610.35\t19167.2\r\nRD\tSale\t\tENMP5KKHZP8KA\tPayPal\t\t1\tCAD\t604.8\t-17.84\t586.96\r\nRD\tSale\t\tENMP5KKHZP8KA\tPayPal\tPayPal Wallet\t20\tCAD\t-1030.18\t0\t-1030.18\r\nRD\tSale\t\tENMP5KKHZP8KA\tPayPal\tPayPal Wallet\t4\tUSD\t-420.07\t0\t-420.07\r\nRD\tRefund\tReferenced\tENMP5KKHZP8KA\tPayPal\tPayPal Wallet\t2\tCAD\t48.3\t0\t48.3\r\nRD\tReversal\tBank reversal\tENMP5KKHZP8KA\tPayPal\tPayPal Wallet\t7\tCAD\t-452.49\t0\t-452.49\r\nRD\tCurrency conversion\tConversion from\tENMP5KKHZP8KA\t\t\t4\tCAD\t-601.6\t0\t-601.6\r\nRD\tCurrency conversion\tConversion from\tENMP5KKHZP8KA\t\t\t2\tGBP\t-3459.2\t0\t-3459.2\r\nRD\tCurrency conversion\tConversion from\tENMP5KKHZP8KA\t\t\t1\tUSD\t-2118.3\t0\t-2118.3\r\nRD\tCurrency conversion\tConversion to\tENMP5KKHZP8KA\t\t\t3\tCAD\t8610.23\t0\t8610.23\r\nRD\tCurrency conversion\tConversion to\tENMP5KKHZP8KA\t\t\t4\tUSD\t420.07\t0\t420.07\r\nRD\tAdd money\t\tENMP5KKHZP8KA\t\t\t17\tCAD\t1314.77\t0\t1314.77\r\nRD\tAdd money\tCredit card deposit\tENMP5KKHZP8KA\t\t\t6\tCAD\t142.28\t0\t142.28\r\nRD\tWithdraw money\tCredit card withdrawal\tENMP5KKHZP8KA\t\t\t15\tCAD\t-25563.22\t-389.03\t-25952.25\r\nRD\tWithdraw money\tDisbursed\tENMP5KKHZP8KA\t\t\t7\tCAD\t-12263.48\t0\t-12263.48\r\nRF\tFile number\tTotal records\tTotal files\t\t\t\t\t\t\t\r\nRF\t1\t18\t1"

Chris Hill

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“PayPal is supporting a Chinese Company who is doing business pretending to be "NORDSTROM CLEARANCE" Oh sure, I received my refund. But, PayPal will not sever it's relationship with this fraudulent vendor even after I advised them that I had emails from Nordstrom stating that this vendor is not associated with Nordstrom and that Nordstrom does not ship anything directly from China. Here are the various names this company from China has used: Normalty.com nonthelasa.com nosendoly.com neaturall.com”

Helpful Report

Posted 18 hours ago

“I was scammed by a deceitful company that promised me great returns on my investment, only to demand more and more money from me without delivering any results. Frustrated and desperate, I turned to PRONSLAW WHATSAPP NUMBER:54 9 11 7216-8160 for help. With their expertise and guidance, I was able to recover the 5,000€ that I had lost to the scammers. I am extremely grateful for their assistance and would highly recommend their services to anyone in a similar situation. Thank you, PRONSLAW VIA WHATSAPP:+54 9 11 7216-8160, for helping me get justice and putting an end to the financial nightmare I was facing.”

Helpful Report

Posted 2 days ago

“Supreme Assets Recovery Agency helped me recover my money after I was scammed by a fraudulent broker. Their team was professional, understanding, and handled my case with care. I highly recommend their services to anyone in a similar situation. Don’t lose hope—contact them today via email at 𝘴𝘶𝘱𝘳𝘦𝘮𝘦𝘢𝘴𝘴𝘦𝘵7@𝘨𝘮𝘢𝘪𝘭.𝘤𝘰𝘮 or WhatsApp at +44 73-88-69-79-58. They are truly reliable and effective!”

Helpful Report

Posted 2 days ago

“Stay clear as this has been the biggest nightmare of my life. They trick you into investing with all their lies and tactics. They are not a real company and have no address as the FCA warned me they are a scam. I tried to close my account and withdraw when I had over €445k but they continued to make excuses not to give me my money. The platform is fake your money does not go in the market they steal your money through opening a cointandem account and buy bitcoins with your money into different bitcoin wallet addresses. The company credit is fake, the bank details are not theirs it’s cointandems. They knew I had a daughter and I was unwell and they continued to gaslight me. Adi Reed who worked with them got close to me and told me it was a scam and introduced me to TheresachinRecovery INC he told me they're the best team to help me as they've given them a lot of problems lately by helping most victims in breaking their severs successfully, TheresachinRecovery INC passed excellently cause they did exactly what I was told they're capable of. Here is their details email t h e r e s a c h i n 1 2 1 2 @ g m a i l . c o m Call/WhatsApp: + 1 4 3 5 5 0 0 8 3 0 4 Please feel free to be vulnerable with them as their incredibility is topnotch.”

Helpful Report

Posted 3 days ago

“Tried to send money to someone on Paypal but it said I needed to verify me. So I rang up for a 20 minute phone call. The customer service person tried a few things, whilst on the phone he had me attempt to make payment 8 times. Every time it failed. After 20 minutes, the staff members solution was "use something other than Paypal to send the money". Amazing.”

Helpful Report

Posted 4 days ago

“This broker is a scam!! Please guys avoid them. I was only a victim to them because I believe it will be the best for me but am unable to withdraw from them and they keep on asking for more deposit. Am so glad olive was able to help in getting my funds from Them. God bless olive team, But if you wish to get in touch with them I will be glad to share their info Email: Email: (o l i v e t r a d e r e c o v e r y 5 5 (At)———-g m a i l—————c o m) Wh-a -ts- A-p-p ‪+54 -9 -3-7-5-1- 4-7‑8-7-4-6”

Helpful Report

Posted 4 days ago

“I am confirming that PayPal is a scam. They have stolen my money as well and now I’m having to go through my bank to try to get a refund.”

Helpful Report

Posted 2 weeks ago

“⁸paypal stole my money and cannot be trusted. Its just a scam”

Helpful Report

Posted 2 weeks ago

“PayPal sucks Useless to help More or less told me sucks to be you we got our money You lost your money now don’t bother us any more Word of advice use your credit card card it’s protected”

Helpful Report

Posted 2 weeks ago

“PayPal paid a seller a higher price without my permission, consent, or knowledge at the sellers request. And refused to address the issue, only to tell me the seller can authorize price unilaterally negotiating with PayPal to charge more than the original ordered price. And I the purchaser has to pay any price despite the fact I never was contacted or consented any price increase”

Helpful Report

Posted 2 weeks ago

“Actual joke of a company, i made a payment with a gbp card, for a gbp item, and they charged me in usd and therefore the currency fees. They do this all the time for some reason but it used to be pennies so i didnt mind. However i went into settings to try and change it, but still for the item i just bought they did the same thing again. Cowboy company who do this to make money. I called them up and they had the cheek to blame ebay, and then my bank. When i sent them proof, they ignored it. No point speaking to them either. Never using them again.”

Helpful Report

Posted 2 weeks ago

“I use my account for receiving money only. All of the sudden I had a direct debit from my bank account to a Tiktok shop. I placed a dispute as required and they came back immediately and said nope it's authorized based on our research. So I called and talked to a person her name was Rona first she said nope it's authorized and I explained to her that I've never used my account for any debits and she told me she would refund the charge and it was all settled. I didn't get an email right away and then it was Christmas and I chatted again today asking about my refund. I was told she never put it in the computer that I was getting a refund and that is still posted as an authorized charge. If I want to do anything further they can reopen the case and dispute it with the seller and then they're asking me what goods or services I received. I told them I don't even know if it's good or services because I don't know what it is it's an unauthorized charge. They have been stringing me along for over a week and I am so done. I would never recommend PayPal to anyone. They say they protect you from exactly the situation but they do not. It is unbelievable.”

Helpful Report

Posted 2 weeks ago

“Two months ago, I invested 198,000 dollars in this brokerage company. I genuinely believed it was a legal and safe broker until I tried to withdraw my funds. I managed to make an additional 80,000 dollars on the first day. And that same day, I submitted a withdrawal request. However, it still hasn’t been processed, all my money was on pending, The scammers at this company kept on ignoring me and refuse to return my money. I recently found out that this is a new scam broker with no reputation. The claim of 10 years in business was just a fabrication. The company operates illegally and unethically. They don’t care about the well-being of their clients. They steal money and never return it. I can't let it go cause it was a lot for me to lose.. I reported them to the U.S secret service who eventually I got referred by a man called alexi victim with an email address alexivictimhelps @ mail . com who was able to recover all my money but this company who operates this criminal acts are still at run.”

Helpful Report

Posted 2 weeks ago

“You hear www.nebova.com and www.gefato.com there us ask to deposit to open withrawl?? This is scam or real??”

Helpful Report

Posted 3 weeks ago

“I have only been on PayPal for less than a week and I already hate this site. They delayed a payment five days and I’m still not sure if it’s not pending because I can’t get a direct answer from PayPal. I can’t contact the seller because they say that the payment still pending. I have never had such a lousy experience in my life and I don’t even know why I signed up for PayPal but I can tell you this I think it stinks. It’s horrible and there’s nothing more I can say negatively about PayPal. I don’t know why anybody would use this. I’m thoroughly disgusted.”

Helpful Report

Posted 3 weeks ago

“They are getting worst day by day !!!! please find following most shocking and basic blunders that Paypal makes 1. Gives successful payment status in API and then suddenly change it with status "pending " and deduct payment from our account after 8 to 15 month without any intimation or update on API and Portal 2. Many customer witnessed that they can make payment via debit card where they dont have balance in account and gives successful payment but later papal deduct payment from our account, Why the hell they are giving successful status with reference ID 3. Now this is ridiculous if your are meeting criteria of big business they will assign you the Relation Ship Manager where you can only talk with him on email and can not connect on normal customer care , Its sucks where you are getting lessor service in the name of RM . However if you are normal customer with less turnover you can call to customer care and gets good treatment ., Lost more than 6000 Pound only due to error of paypal. Go for stripe where account activation is difficult but they are very professional”

Helpful Report

Posted 3 weeks ago

“Takes over 20 days to credit payments to account when they get payments wire transferred NO WHERE IN US THIS SLOW TO PROCESS PAYMENTS STAY AWAY ACCOUNTING WILL NOT ANSWER ANY REQUEST EITHER AS WELL VERY VERY POOR AND SLOW. STAY AWAY FAIR WARNING FOR ALL!”

Helpful Report

Posted 3 weeks ago

“I just experienced fraud online - someone impersonating a real company - and PayPal helped resolve it and got my money back. Thank you Paypal!”

Helpful Report

Posted 3 weeks ago

“I wish I could give zero stars. Our insurance company paid out our claim for a new roof via PayPal. We were having issues transferring the money from PayPal into our checking so we could pay the contractor, so I called and spoke with three different representatives, one of those being a supervisor. They helped me link our checking account and when we transferred the money, a 250 fee was applied at the last minute… not one person told me there was going to be a fee associated with the transfer. So when I asked why this was, they told me it was because our account was set up in the Dominican Republic. Which we went there for our honeymoon almost four years ago. So to recap, almost four years went by of them having us in the Dominican Republic when we live in the US. All because I set up the account while we were on our honey moon. So NOW I’m out an extra 250 dollars right before the holidays and while we’re scraping money together to go through our second round of IVF. The supervisor was useless. We closed our account and will NEVER use PayPal again. I’m going to make sure to post about this everywhere I can to warn everyone about how crappy of a company this really is.”

Helpful Report

Posted 3 weeks ago

“PayPal has an online assistant that does not answer questions correctly. I have been asking to be reimbursed by PayPal for a fraudulent company, and they have not helped at all. They keep giving me bogus tracking numbers. I'm never going to trust PayPal again.”

Helpful Report

Posted 4 weeks ago

Paypal is rated 2.1 based on 453 reviews