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Paypal Reviews

2.1 Rating 453 Reviews
26 %
of reviewers recommend Paypal
2.1
Based on 453 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver, Postal Service
Average Delivery Time
Over 7 Days
Accurate And Undamaged Orders
Greater than 68%
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
Over A Week
Customer Service
1.8 out of 5
Avg Email Response Time
-1 hours
Returns & Refunds
Refunds Process
Difficult
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Email:

pending_reversal@paypal.com

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Paypal 1 star review on 13th January 2025
Anonymous
Paypal 5 star review on 11th January 2025
Jackson
Paypal 1 star review on 18th November 2024
Jason Lucas
Paypal 5 star review on 11th November 2024
Kimberly
Paypal 5 star review on 31st October 2024
Connor
Paypal 1 star review on 31st July 2024
Chris Hill
Paypal 1 star review on 28th July 2024
Anonymous
50
Anonymous
Anonymous  // 01/01/2019
i'm going off on PayPal today. They're customer service sucks and they're delaying all my business transactions
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Posted 11 years ago
Paypal customer service is amazing!
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Posted 11 years ago
Paypal customer service is amazing!
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Posted 11 years ago
You have the slowest customer service ever. And you don't pay me any attention because I don't suck it up to your promos
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Posted 11 years ago
AskPayPal PayPal Worst customer service ever. On hold over 2 hours and counting. Shockingly bad.
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Posted 11 years ago
After over an hour of being on the phone to customer service, i have finally got my ebay and paypal accounts back up and running :D
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Posted 11 years ago
Just because you pay for a service doesn't mean they treat you like a customer:
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Posted 11 years ago
Wow! paypal have amazing customer service. Even at 6pm on a Sunday night. So good!
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Posted 11 years ago
First time the Paypal customer service rep was giving me attitude. Usually they are really nice.
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Posted 11 years ago
thanks for restoring my faith in humanity PayPal customer service
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Posted 11 years ago
Has anyone else has customer service issues with PayPal? I'm so irritated right now that I want to stomp on my phone.
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Posted 11 years ago
PayPal's customer service provides great security, but it's just a little too much for simple tasks. Faster/easier to make a new account.
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Posted 11 years ago
your customer service is a disgrace. Poor poor service.
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Posted 11 years ago
customer service is the best! Thanks for getting my money back!
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Posted 11 years ago
you're re-defining poor customer service, as soon as someone will pick up your phones, i will be canceling my acct.
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Posted 11 years ago
PayPal has the best customer service. I emailed them, they responded and then called me from America to check if I received the email.
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Posted 11 years ago
By contrast, excellent customer service today at PayPal.
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Posted 11 years ago
the worst customer service I have ever delt with. On hold for over 1 hour and have not heard from anyone.
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Posted 11 years ago
Paypal is rated 2.1 based on 453 reviews