Paypal Reviews

Name: Paypal
Rating: 2.07

2.1 Rating 453 Reviews

26 %

of reviewers recommend Paypal

Company Reviews

Questions

Metrics

2.1

Based on 453 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver, Postal Service
Average Delivery Time	Over 7 Days
Accurate And Undamaged Orders	Greater than 68%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Over A Week
Customer Service	1.8 out of 5
Avg Email Response Time	-1 hours
Returns & Refunds
Refunds Process	Difficult

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pending_reversal@paypal.com

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Paypal 1 star review on 13th January 2025

"The reports are soooooo bad they are like trying to put a scrambled egg back together. There is no rhyme or reason, just a mess of numbers and words that is supposed to have my sales figures for the last 3 months. A VERY BASIC REPORT:\r\nRH\tReport name\tReport status\tReport generated\tHierarchy\tTimezone\t\t\t\t\t\r\nRH\tBALANCE_SUMMARY_REPORT\tSuccess\t7\/30\/24\tENMP5KKHZP8KA\tAmerica\/Los_Angeles\t\t\t\t\t\r\nRS\tAccount ID\tBalance\tCurrency\tAvailable\tWithheld\tTotal\t\t\t\t\r\nRS\tENMP5KKHZP8KA\tOPENING\tCAD\t0\t0\t0\t\t\t\t\r\nRS\tENMP5KKHZP8KA\tCLOSING\tCAD\t0\t0\t0\t\t\t\t\r\nRS\tENMP5KKHZP8KA\tOPENING\tEUR\t0\t0\t0\t\t\t\t\r\nRS\tENMP5KKHZP8KA\tCLOSING\tEUR\t0\t0\t0\t\t\t\t\r\nRS\tENMP5KKHZP8KA\tOPENING\tGBP\t0\t0\t0\t\t\t\t\r\nRS\tENMP5KKHZP8KA\tCLOSING\tGBP\t0\t0\t0\t\t\t\t\r\nRS\tENMP5KKHZP8KA\tOPENING\tMXN\t0\t0\t0\t\t\t\t\r\nRS\tENMP5KKHZP8KA\tCLOSING\tMXN\t0\t0\t0\t\t\t\t\r\nRS\tENMP5KKHZP8KA\tOPENING\tUSD\t0\t0\t0\t\t\t\t\r\nRS\tENMP5KKHZP8KA\tCLOSING\tUSD\t0\t0\t0\t\t\t\t\r\nRD\tRecord type\tRecord subtype\tAccount ID\tPayment instrument type\tPayment instrument subtype\tTransaction count\tRecord currency\tGross amount\tTotal fees net billed\tNet amount\r\nRD\tSale\t\tENMP5KKHZP8KA\tCredit card\tAmerican Express\t2\tGBP\t3600\t-140.8\t3459.2\r\nRD\tSale\t\tENMP5KKHZP8KA\tCredit card\tAmerican Express\t1\tUSD\t2200\t-81.7\t2118.3\r\nRD\tSale\t\tENMP5KKHZP8KA\tCredit card\tMastercard\t6\tCAD\t10750\t-319.74\t10430.26\r\nRD\tSale\t\tENMP5KKHZP8KA\tCredit card\tVisa\t12\tCAD\t19777.55\t-610.35\t19167.2\r\nRD\tSale\t\tENMP5KKHZP8KA\tPayPal\t\t1\tCAD\t604.8\t-17.84\t586.96\r\nRD\tSale\t\tENMP5KKHZP8KA\tPayPal\tPayPal Wallet\t20\tCAD\t-1030.18\t0\t-1030.18\r\nRD\tSale\t\tENMP5KKHZP8KA\tPayPal\tPayPal Wallet\t4\tUSD\t-420.07\t0\t-420.07\r\nRD\tRefund\tReferenced\tENMP5KKHZP8KA\tPayPal\tPayPal Wallet\t2\tCAD\t48.3\t0\t48.3\r\nRD\tReversal\tBank reversal\tENMP5KKHZP8KA\tPayPal\tPayPal Wallet\t7\tCAD\t-452.49\t0\t-452.49\r\nRD\tCurrency conversion\tConversion from\tENMP5KKHZP8KA\t\t\t4\tCAD\t-601.6\t0\t-601.6\r\nRD\tCurrency conversion\tConversion from\tENMP5KKHZP8KA\t\t\t2\tGBP\t-3459.2\t0\t-3459.2\r\nRD\tCurrency conversion\tConversion from\tENMP5KKHZP8KA\t\t\t1\tUSD\t-2118.3\t0\t-2118.3\r\nRD\tCurrency conversion\tConversion to\tENMP5KKHZP8KA\t\t\t3\tCAD\t8610.23\t0\t8610.23\r\nRD\tCurrency conversion\tConversion to\tENMP5KKHZP8KA\t\t\t4\tUSD\t420.07\t0\t420.07\r\nRD\tAdd money\t\tENMP5KKHZP8KA\t\t\t17\tCAD\t1314.77\t0\t1314.77\r\nRD\tAdd money\tCredit card deposit\tENMP5KKHZP8KA\t\t\t6\tCAD\t142.28\t0\t142.28\r\nRD\tWithdraw money\tCredit card withdrawal\tENMP5KKHZP8KA\t\t\t15\tCAD\t-25563.22\t-389.03\t-25952.25\r\nRD\tWithdraw money\tDisbursed\tENMP5KKHZP8KA\t\t\t7\tCAD\t-12263.48\t0\t-12263.48\r\nRF\tFile number\tTotal records\tTotal files\t\t\t\t\t\t\t\r\nRF\t1\t18\t1"

Chris Hill

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Horrible money transfer system. If you are going to use it for business, never never do it. If you have an argue with the client, paypal will never be at the side of the buyer. Papal.ven doesn't consider any pros you provide, it always at the side of the buyer. Also horribly high service fee around 6% for each transaction. In our days we have much better transfer systems, such as: western union, Wise transfers, revolut. NEVER NEVER USE PAYPAL , ITS A HORRIBLE APP!!!!”

Helpful Report

Posted 2 years ago

“FEW DAYS AGO I RAPORT SCAM. 15 MINUTES AFTER I ORDER FROM BEST BUY I I received a confirmation from not from Best Buy but from private person. I informed PayPal about the Scam i open dispute. Now the Paypal inform me the case is closed because scamer provide tracking number (provide tracking number on July 16 , item was delivery on July 15, item was delivered and left in the mail box! You can fit 15" laptop in 12" mail box!) I checked the trucking number at the post office. Does anyone know that after the parcel has been delivered, the Tracking number only informs that the parcel has been delivered. But it does not give the exact address, only the city where it was delivered. Another think i order laptop. The laptop weighs around 3-5 pound. The parcel that was "delivered to me" weighed 4 ounces . And it didn't deliver it to me just some other address in my city. I have proof from Post office. But PayPal don't f....care. PayPal close the case in favor of scammer. PayPal policy. You can reopen again closing case. Mean after PayPal closing the case its over. Never mind that you have evidence that paypal it's wrong So I just closed my account with M.....F..... from PayPal. I don't recommend PayPal. They don't care for costumers. If You raport SCAM they should do something. They did. The close the case in favor of scammer. I hope the PayPal going out of business”

Helpful Report

Posted 2 years ago

“Do yourself a favor do not use paypal, they dont support you. Does not let you know when things are being debited on your account. Use #american express they stand behind you. Also my bank said if I went through them they could have handled the dispute. Because I used PayPal they couldn't.”

Helpful Report

Posted 2 years ago

“I was a victim of paypal vicious money hold which last 180 dyas. Paypal took a decision to limit my account after a transaction of $94,800 was paid to my paypal account. I still don't know why they did this too me as i have been doing business with paypal for over 8 years without any issues. Out of frustration and dire need for the funds during the pandemic i reached out and hired a skilled paypal hacker to help me remove this funds. I was lucky to have ROYALBLADE (the hacker) to get it all out for me. I would not be doing anymore business with this shady company. Royalblade @ protonmail.com saved me. Glad i found him and found salvation from paypal hold.”

Helpful Report

Posted 2 years ago

“Paypal offers no recourse for your money. If you have a problem with a rogue seller, good luck. Use your credit card instrad, at least you have a good chance using the dispute option. In today's market having recourse when you need it in my opinion is only second to security. Purchase wisely.”

Helpful Report

Posted 2 years ago

“Arife Abduraman”

Helpful Report

Posted 2 years ago

“The worst thing about PayPal is the customer service. They don't read your questions and keep replying with irrelevant answers which is a total waste of time. It has happened to us for the 2nd time and I wish we can get rid of it! but a platform we use only accepts PayPal so ... If you don't have to use PayPal, DONT!”

Helpful Report

Posted 2 years ago

“Several representatives failed to read Seller, Buyer comments and as a result, agreed woth the Buyer. I do not recommend this Service as PayPal agents cannot read and cannot navigate simple disputes. Disgraceful.”

Helpful Report

Posted 2 years ago

“I am Russian. I am a citizen of the Russian Federation and I am not in any way involved with politics or war-mongering. Paypal inc. suspended their business activity in the Russian Federation as a means of political protest. I have no access to my Paypal account anymore and I can not dispose of my money in my Paypal account. Paypal are THIEVES! They deprive innocent people of access to their Paypal accounts and to their funds. Thousands of innocent victims are unable to withdraw their money from their Paypal accounts. I call for a WORLDWIDE BOYCOTT of Paypal not just to harm their reputation but to put Paypal inc. out of business.”

Helpful Report

Posted 2 years ago

“Paypal.com is no longer safe they entered my account during three dispute with a company they have affiliation with unauthorized transactions.”

Helpful Report

Posted 2 years ago

“PayPal allowing the scammers exist. I got a scam link pretending is from my work I clicked on it and immediately $20 was withdrawal from my PayPal. I immediately reported to PayPal and dispute the charge but the result came back and they denied my dispute, despite I reported this as a scam. The problem is not the $20, the problem is that PayPal allowing the scammer keeps the money and encourage this.”

Helpful Report

Posted 2 years ago

“darkwebprogrammer@gmail,com are legit when it comes to hacking funds, they got me $15,000”

Helpful Report

Posted 2 years ago

“I have been a loyal customer of PayPal for about three years so,I was surprised when I got an email saying I will no longer have access to my account due to too many disputes. I then called and got transferred to PayPal's account review and asked what was going on and that I wanted to dispute the case,the guy I talked to said my account had too many disputes and charge backs. I told him that I only had 5 within 3 years,he didn't seem to care. I then asked him about my $162 I still had in my account,he said that I wouldn't be able to take out my own money for 6 months or withdraw it. I told him that I still had bills to pay and that was all the money I had for the rest of the month,he said he didn't know what to tell me. I asked him to be transferred to someone else but,he said no matter who I talked to the outcome would be the same.I started to cry over the fact that I wouldn't be able to pay the rest of my bills,his lack of caring,and being completely rude. I decided to email them instead of calling them to try to figure the problem out 5 days ago,I still haven't gotten an answer. I'm done with PayPal and will be using another company from now on”

Helpful Report

Posted 2 years ago

“They paid for a product I didn't buy. I notified them right away but they made the payment anyway.”

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Posted 2 years ago

“Just an awful awful awful company. Worst business experience I’ve ever had. I’m also 49 years old and have done mounds of business with other companies. I sold a product for $1800 dollars and the huge mistake I made was ever saying I can take PayPal. They said pay $15 for an instant deposit and put a 24 hold on it twice. I ended up canceling the transaction and forwarding it to my niece who pulled the money out. Won’t ever accept PayPal. I urge everyone to never use them.”

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Posted 2 years ago

“I use PayPal a lot it’s also a way of… I use PayPal a lot it’s also a way of receiving money for online work. But never again am I using it PURCHASE ANYTHING !! a company I have never used had started charging my account, defiantly not something I have authorised, I open a dispute and PayPal say I have authorised it !!!! Worst company I have ever dealt wit. Also locked me out of my account many time been on the oohing many time and the staff every time have been of zero help!!! I have had to spent a lot of time and figured it out myself in the end when they should provide the info !!!”

Helpful Report

Posted 2 years ago

“Custome service is repulsive. My account on my app and use of my money on my card has been locked due to me owing $1 for something I have no idea what for. Now I have no access and completely blocked from all my money from my tax return and only money i have available to me at all for that matter. Im a singe mother of 4 small children i have waited months for this money cuz i had no idea it went on thid card because they locked me out from logging into it. So another week of struggles for me and my family thanks paypal hope your dollar is well worthl all this unnecessary craziness.”

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Posted 2 years ago

“Very happy with the help I received. I spoke on the phone with a customer service person named Mark to get back into my account. He was very easy to hear and understand, very polite and while talking made a nice statement about my email ManyEyedAngel and gave useful advice that to be happy on the inside = being happy on the outside. I like this kind of person. I rate my experience as excellent, we need more people like him in the world. Not only did he get me back into my account I walked away feeling like I understood life a little better. Blessings from the Angels. 🙏”

Helpful Report

Posted 2 years ago

“Dont use paypal to pay for things they're complete and utterly useless their site is non stop spinning rings when trying to pay for something for an hour later still no different for when it finally did work the item was sold out. Their customer service is diabolical and their developers and so on are incompetent invalids”

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Posted 2 years ago

“My crypto transfer is still not posted after 7 days. Coinbase processed it within minutes yet PayPal hadn’t retrieved it yet. All the hype that PayPal is great for crypto is not accurate. Funny how I can buy crypto immediately with PayPal but getting back is over a week so far.”

Helpful Report

Posted 2 years ago

Paypal is rated 2.1 based on 453 reviews