Paypal Reviews

Name: Paypal
Rating: 2.07

2.1 Rating 477 Reviews

25 %

of reviewers recommend Paypal

Company Reviews

Questions

Metrics

2.1

Based on 477 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 6%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Over A Week
Customer Service	1.7 out of 5
Avg Email Response Time	-1 hours
Returns & Refunds
Refunds Process	Difficult

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Email:

pending_reversal@paypal.com

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Richard

Brittany

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Never any problems with PayPal as soon as I hav an issue with anythin they resolve it as soon as they can”

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Posted 4 years ago

“I like that you feel safe when you pay by PayPal”

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Posted 4 years ago

“VERY EFFECIENT AND VERY HELPFUL”

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Posted 4 years ago

“Allows me to buy things , pay subscription all over the world”

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Posted 4 years ago

“The service is excellent and the system is very easy to use and the security on the website is very secure.”

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Posted 5 years ago

“I highly recommend this company for guaranteed protection of your online transactions. Although it took longer than I expected Paypal refunded me for the $550 cost of an item that I returned to an out of the country supplier including my return shipping cost of $15. Very professional people. Great Company.”

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Posted 6 years ago

“The go-to choice for online payments! No-doubt.”

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Posted 6 years ago

“Always very helpful. Easily contactable, which makes a change in this day and age!!”

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Posted 6 years ago

“Top notch, great customer services safest and easiest way to shop online 5*”

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Posted 6 years ago

“Protegen mi dinero cuando me defruadan”

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Posted 6 years ago

“I buy goods from ebay and other shops, and make bank transfers from one bank to another, and never ever had any problems with anything.”

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Posted 6 years ago

“Great customer service. I have had several issues buying and selling on eBay, depop etc. and paypal never fail to help me out. Couldn’t recommend them enough especially to anyone with a business.”

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Posted 6 years ago

“Refunded money straight away for defected items. Prompt and efficient.”

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Posted 6 years ago

“Paypal is a great way to send and receive money from family and friends and payments for business. Money can be transfered in real time and this is very useful.”

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Posted 7 years ago

“They help me get back a lot of money from a seller that was really trying to not cooperate. They solved everything in just a phone call.”

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Posted 7 years ago

“Brilliant service - Easy, fast, reliable, trustworthy, secure. My no 1 preferred online payment choice.”

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Posted 7 years ago

“Full info given @ all times.”

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Posted 7 years ago

“Reliable purchasing processor, keeps you updated and makes the customer feel he or she is genuinely cared for and offered the best service.”

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Posted 7 years ago

“Paypal customer service is amazing!!”

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Posted 11 years ago

“Customer service with PayPal was a great success! Thank you.”

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Posted 11 years ago

Paypal is rated 2.1 based on 477 reviews