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Paypal Reviews

2.1 Rating 453 Reviews
26 %
of reviewers recommend Paypal
2.1
Based on 453 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver, Postal Service
Average Delivery Time
Over 7 Days
Accurate And Undamaged Orders
Greater than 68%
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
Over A Week
Customer Service
1.8 out of 5
Avg Email Response Time
-1 hours
Returns & Refunds
Refunds Process
Difficult
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Email:

pending_reversal@paypal.com

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Paypal 1 star review on 13th January 2025
Anonymous
Paypal 5 star review on 11th January 2025
Jackson
Paypal 1 star review on 18th November 2024
Jason Lucas
Paypal 5 star review on 11th November 2024
Kimberly
Paypal 5 star review on 31st October 2024
Connor
Paypal 1 star review on 31st July 2024
Chris Hill
Paypal 1 star review on 28th July 2024
Anonymous
50
Anonymous
Anonymous  // 01/01/2019
I have to say paypal customer service reps are excellent!
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Posted 11 years ago
I am extremely disappointed with paypal. Customer service is horrible !! On hold for over an hour. paypal sucks
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Posted 11 years ago
paypal Worst customer service I have ever experienced. My shoulders drop everytime I realize I need to call them.
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Posted 11 years ago
Thank you for your amazing customer service today! My issue was solved within two minutes
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Posted 11 years ago
PayPal, Please know Mitch & Jaasiel provided the finest customer care experience I've ever had anywhere Thank you for 1st rate service!
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Posted 11 years ago
Had to hop on the phone with Paypal and I must say they have awesome, English speaking human, based customer service. impressed
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Posted 11 years ago
PayPal has the nicest customer service :D friendly
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Posted 11 years ago
PayPal has the worst customer service ever.. it started!
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Posted 11 years ago
Paypal customer service really helps. Phew thanks mugen!
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Posted 11 years ago
Thank you paypal customer service rep -- you were awesome, even at 5 am PST.
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Posted 11 years ago
At least I got great customer service from PayPal when I called them at 10:30 last night.
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Posted 11 years ago
Paypal customer service is amazing!
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Posted 11 years ago
Paypal customer service is amazing!
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Posted 11 years ago
Paypal customer service is amazing!
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Posted 11 years ago
Paypal both your core services and customer service are garbage!!!
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Posted 11 years ago
Just got off the phone with PayPal customer service about a payment dispute. Reps were very courteous and helpful. It's appreciated. Thanks!
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Posted 11 years ago
Paypal both your core services and customer service are garbage!!! Get your act together then give me a call!
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Posted 11 years ago
their customer service is nice from what I've experienced but yeah paypal's a mess
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Posted 11 years ago
Paypal customer service is amazing!
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Posted 11 years ago
PayPal has the best customer service!
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Posted 11 years ago
Paypal is rated 2.1 based on 453 reviews