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Paypal Reviews

2.1 Rating 453 Reviews
26 %
of reviewers recommend Paypal
2.1
Based on 453 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver, Postal Service
Average Delivery Time
Over 7 Days
Accurate And Undamaged Orders
Greater than 68%
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
Over A Week
Customer Service
1.8 out of 5
Avg Email Response Time
-1 hours
Returns & Refunds
Refunds Process
Difficult
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pending_reversal@paypal.com

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Paypal 1 star review on 13th January 2025
Anonymous
Paypal 5 star review on 11th January 2025
Jackson
Paypal 1 star review on 18th November 2024
Jason Lucas
Paypal 5 star review on 11th November 2024
Kimberly
Paypal 5 star review on 31st October 2024
Connor
Paypal 1 star review on 31st July 2024
Chris Hill
Paypal 1 star review on 28th July 2024
Anonymous
50
Anonymous
Anonymous  // 01/01/2019
So very disappointed with PayPal -the most frustrating customer service experience which has lasted since Monday morning ugh its thursday sort it out
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Posted 11 years ago
PayPal has THE WORST customer service of all time. I was on hold for 30min and no one answered annoyed
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Posted 11 years ago
The PayPal server is currently experiencing some difficulties. Please try again later or contact Customer Service. (I did - 2 days ago)
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Posted 11 years ago
PayPal has great customer service. Solved my problem in seconds. Thanks!
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Posted 11 years ago
Massive thank you to PayPal for their amazing customer service and resolving my hacker issue super quickly! Very happy! thank you PayPal
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Posted 11 years ago
Spoke to a machine for twenty minutes trying to get simple info. PayPal Customer Service is horrendous - no humans..
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Posted 11 years ago
just got the best customer service from PayPal thankyou :)
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Posted 11 years ago
2 thumbs up for Angela in PayPal customer service :)
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Posted 11 years ago
PayPal design is the least worries - hope to never have issue and call their customer service
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Posted 11 years ago
has one of the WORST customer service centers EVER. PayPal
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Posted 11 years ago
absolutely frustrated with paypal customer service, it's like talking to a wall… which is effectively what it is
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Posted 11 years ago
PayPal thankful I've not had to wrestle with any customer service issues
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Posted 11 years ago
Just had a weird situation with a Paypal resolution ... called customer service, after 10-15 minutes on hold it was all corrected. Thanks!
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Posted 11 years ago
Paypal customer service is amazing!
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Posted 11 years ago
I think PayPal might have the nicest customer service agent I've ever talked too. Problem solved.
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Posted 11 years ago
Paypal customer service is amazing!
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Posted 11 years ago
Bad customer service, horrible experience, switching to Google wallet.
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Posted 11 years ago
A big shout out to the PayPal guys in Ireland I had a problem and within five minutes they had it sorted. Great customer service.
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Posted 11 years ago
Paypal has an entire customer service department to explain to you why they cannot help you. That's nice.
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Posted 11 years ago
Paypal could just make their customer service link to a page that says "you're screwed," but they prefer to say it individually, one-on-one.
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Posted 11 years ago
Paypal is rated 2.1 based on 453 reviews