Paypal Reviews

Name: Paypal
Rating: 2.07

2.1 Rating 477 Reviews

25 %

of reviewers recommend Paypal

Company Reviews

Questions

Metrics

2.1

Based on 477 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 6%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Over A Week
Customer Service	1.7 out of 5
Avg Email Response Time	-1 hours
Returns & Refunds
Refunds Process	Difficult

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Email:

pending_reversal@paypal.com

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Richard

Brittany

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Paypal customer service is amazing!”

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Posted 11 years ago

“their customer service is nice from what I've experienced but yeah paypal's a mess”

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Posted 11 years ago

“PayPal has the best customer service!”

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Posted 11 years ago

“PayPal has great customer service. Solved my problem in seconds. Thanks!”

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Posted 11 years ago

“Massive thank you to PayPal for their amazing customer service and resolving my hacker issue super quickly! Very happy! thank you PayPal”

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Posted 11 years ago

“I think PayPal might have the nicest customer service agent I've ever talked too. Problem solved.”

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Posted 11 years ago

“Paypal customer service is amazing!”

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Posted 11 years ago

“PayPal thankful I've not had to wrestle with any customer service issues”

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Posted 11 years ago

“2 thumbs up for Angela in PayPal customer service :)”

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Posted 11 years ago

“just got the best customer service from PayPal thankyou :)”

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Posted 11 years ago

“After over an hour of being on the phone to customer service, i have finally got my ebay and paypal accounts back up and running :D”

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Posted 11 years ago

“thanks for restoring my faith in humanity PayPal customer service”

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Posted 11 years ago

“customer service is the best! Thanks for getting my money back!”

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Posted 11 years ago

Paypal is rated 2.1 based on 477 reviews