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Paypal Reviews

2.1 Rating 453 Reviews
26 %
of reviewers recommend Paypal
2.1
Based on 453 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver, Postal Service
Average Delivery Time
Over 7 Days
Accurate And Undamaged Orders
Greater than 68%
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
Over A Week
Customer Service
1.8 out of 5
Avg Email Response Time
-1 hours
Returns & Refunds
Refunds Process
Difficult
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pending_reversal@paypal.com

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Paypal 1 star review on 13th January 2025
Anonymous
Paypal 5 star review on 11th January 2025
Jackson
Paypal 1 star review on 18th November 2024
Jason Lucas
Paypal 5 star review on 11th November 2024
Kimberly
Paypal 5 star review on 31st October 2024
Connor
Paypal 1 star review on 31st July 2024
Chris Hill
Paypal 1 star review on 28th July 2024
Anonymous
50
Anonymous
Anonymous  // 01/01/2019
Sold an item on ebay and they put my payment on hold for 21 days before releasing it to me because i was '' A new Customer""
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Posted 7 years ago
Brilliant service - Easy, fast, reliable, trustworthy, secure. My no 1 preferred online payment choice.
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Posted 7 years ago
Won't accept £ sterling account with non UK address despile my continuous complaints Almost impossible to contact Cannot log in because I've forgotten password and it's all too difficult. They claim my e-mail address is in use. Life is too short to mess about to enable them to refuse my £sterling cards time after time. Utter shower....
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Posted 7 years ago
Full info given @ all times.
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Posted 7 years ago
Reliable purchasing processor, keeps you updated and makes the customer feel he or she is genuinely cared for and offered the best service.
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Posted 7 years ago
communication terrible
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Posted 7 years ago
chronic performance from Worderey's PayPal method; so order went to old address!!
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Posted 7 years ago
They gave me good advice when I kept receiving scam emails
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Posted 7 years ago
They made it easier for me to make payments
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Posted 7 years ago
There are loads of PP alternatives. Start using them and stop using PP.
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Posted 10 years ago
People, if you need your money, stop using paypal, we live in a time where there are hundreds and thousands of other GOOD companies on web that do the same thing as paypal, but are doing their work a lot better and faster, and you can trust them more nowadays than paypal. I got a stupid copy-paste email form them saying they are sorry and they are starting to close my account... with absolutely no reasons, I'm a normal person and have done nothing wrong to them or somebody else.. I don't use ebay I just received some money from some friends of mine... and here you go, I have my money blocked at paypal for HALF A YEAR (180 days), they don't reply to emails, calling them make no sense as nobody will help you etc etc.... People, STOP using papal!!!!!! Stay AWAY from paypal if you want your money to be safe!!!
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Posted 10 years ago
Have had several issues with my Paypal professional account recently, it has got that bad that the only advice Paypal could give me was to delete my account and reset-up. This has meant our business has not transacted any credit card for over one week.
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Posted 11 years ago
Beyond Frustrated with PayPal right now. Horrid customer service on a system issue that shouldn't be an issue.
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Posted 11 years ago
PayPal are incompetent and their customer service is awful and unhelpful
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Posted 11 years ago
my account has been unfairly limited since Jan. 2013 and i haven't been able to resolve this issue. horrible customer service
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Posted 11 years ago
Thanks for walking me through my $5 discount for using paypal, Daniella. Great Customer Service.
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Posted 11 years ago
Never have I been more frustrated by customer service than when dealing with paypal. ITS AWFUL!
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Posted 11 years ago
Paypal customer service is amazing!!
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Posted 11 years ago
Oh paypal I'm afraid due to the customer service you've just lost a customer
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Posted 11 years ago
paypal will never let you down best customer service by far
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Posted 11 years ago
Paypal is rated 2.1 based on 453 reviews