Paypal Reviews

Name: Paypal
Rating: 2.06

2.1 Rating 481 Reviews

25 %

of reviewers recommend Paypal

Company Reviews

Questions

Metrics

2.1

Based on 481 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 6%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Over A Week
Customer Service	1.7 out of 5
Avg Email Response Time	-1 hours
Returns & Refunds
Refunds Process	Difficult

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Email:

pending_reversal@paypal.com

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Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We're all just sitting here listening to this kid talk on the phone with PayPal customer service and he's so confused it's unreal xD”

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Posted 11 years ago

“SwiftNade hell yaeh but forget my paypal password and customer service is being dumb :/ sort it out, how hard is it for you to reset my password?”

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Posted 11 years ago

“So today I found out Paypal can block access to your money for 21 days if they fancy it. Now that's great customer service. Twats”

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Posted 11 years ago

“called Paypal customer service twice, listened to a full boyzone song twice while on hold. still waiting for a human on the other end”

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Posted 11 years ago

“PayPal sent me a customer service survey after my call with them, and I gave the meanest reviews I could.”

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Posted 11 years ago

“Since the customer service from BabaMe has been appalling a dispute has been put through paypal! Terrible service from pappal, they wont help me resolve the problem”

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Posted 11 years ago

“as soon as this transaction's done, i am deleting paypal... their service is horrible. customer service is even worst.”

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Posted 11 years ago

“I'm convinced PayPal has the worse customer service ever. I mean I despise dealing with them.”

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Posted 11 years ago

“PayPal is soooo frustrating!!! Do they not have any customer service? GRRRRR”

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Posted 11 years ago

“I can relate! PayPal has the worst customer service! And it doesn't get better the higher up you go!”

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Posted 11 years ago

“PayPal your phone customer service is painful, sort it”

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Posted 11 years ago

“still not solved my problem at paypal. 2 weeks passed. Is there any customer service at all at pay pal?.. no”

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Posted 11 years ago

“Trying to get through to PayPal customer service & speak to a human to resolve an issue <<<<<<<<<<<<<<<< peeing on yourself.”

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Posted 11 years ago

“paypal has the worst customer service”

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Posted 11 years ago

“PayPal I was legal to begin with yet PayPal seems to think differently? Seriously pissing me off w/ this "customer service" SMH”

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Posted 11 years ago

“No really, paypal , why have I been holding for 25 minutes to talk to a customer service rep? sort it else im going back to google”

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Posted 11 years ago

“sometimes when you pay with paypal. Not the best customer service”

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Posted 11 years ago

“Can't believe how frustrating paypal is to work with.Their customer service is the worst.”

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Posted 11 years ago

“Can't believe how frustrating paypal is to work with.Their customer service is the worst.What other online money transfer sites are there?”

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Posted 11 years ago

“eBay/Paypal customer service are the shittiest thing possible”

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Posted 11 years ago

Paypal is rated 2.1 based on 481 reviews