Paypal Reviews

Name: Paypal
Rating: 2.06

2.1 Rating 481 Reviews

25 %

of reviewers recommend Paypal

Company Reviews

Questions

Metrics

2.1

Based on 481 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 6%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Over A Week
Customer Service	1.7 out of 5
Avg Email Response Time	-1 hours
Returns & Refunds
Refunds Process	Difficult

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Email:

pending_reversal@paypal.com

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Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Having trouble with PayPal yet again... Their customer service needs a lot of work. not happy bad service bad customer service again”

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Posted 11 years ago

“PayPal customer service SUCKS. Seriously people, do you even try anymore?”

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Posted 11 years ago

“PayPal has the worst customer service ever.. it started!”

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Posted 11 years ago

“paypal Worst customer service I have ever experienced. My shoulders drop everytime I realize I need to call them.”

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Posted 11 years ago

“I am extremely disappointed with paypal. Customer service is horrible !! On hold for over an hour. paypal sucks”

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Posted 11 years ago

“Is PayPal's customer service call system designed to make my battery die before they have to bother a rep?”

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Posted 11 years ago

“Paypal both your core services and customer service are garbage!!!”

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Posted 11 years ago

“PayPal has THE WORST customer service of all time. I was on hold for 30min and no one answered annoyed”

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Posted 11 years ago

“The PayPal server is currently experiencing some difficulties. Please try again later or contact Customer Service. (I did - 2 days ago)”

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Posted 11 years ago

“Spoke to a machine for twenty minutes trying to get simple info. PayPal Customer Service is horrendous - no humans..”

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Posted 11 years ago

“absolutely frustrated with paypal customer service, it's like talking to a wall… which is effectively what it is”

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Posted 11 years ago

“has one of the WORST customer service centers EVER. PayPal”

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Posted 11 years ago

“i'm going off on PayPal today. They're customer service sucks and they're delaying all my business transactions”

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Posted 11 years ago

“Paypal could just make their customer service link to a page that says "you're screwed," but they prefer to say it individually, one-on-one.”

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Posted 11 years ago

“Paypal has an entire customer service department to explain to you why they cannot help you. That's nice.”

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Posted 11 years ago

“AskPayPal PayPal Worst customer service ever. On hold over 2 hours and counting. Shockingly bad.”

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Posted 11 years ago

“You have the slowest customer service ever. And you don't pay me any attention because I don't suck it up to your promos”

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Posted 11 years ago

“Has anyone else has customer service issues with PayPal? I'm so irritated right now that I want to stomp on my phone.”

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Posted 11 years ago

“your customer service is a disgrace. Poor poor service.”

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Posted 11 years ago

“the worst customer service I have ever delt with. On hold for over 1 hour and have not heard from anyone.”

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Posted 11 years ago

Paypal is rated 2.1 based on 481 reviews