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Paypal Reviews

2.1 Rating 453 Reviews
26 %
of reviewers recommend Paypal
2.1
Based on 453 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver, Postal Service
Average Delivery Time
Over 7 Days
Accurate And Undamaged Orders
Greater than 68%
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
Over A Week
Customer Service
1.8 out of 5
Avg Email Response Time
-1 hours
Returns & Refunds
Refunds Process
Difficult
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Email:

pending_reversal@paypal.com

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Paypal 1 star review on 13th January 2025
Anonymous
Paypal 5 star review on 11th January 2025
Jackson
Paypal 1 star review on 18th November 2024
Jason Lucas
Paypal 5 star review on 11th November 2024
Kimberly
Paypal 5 star review on 31st October 2024
Connor
Paypal 1 star review on 31st July 2024
Chris Hill
Paypal 1 star review on 28th July 2024
Anonymous
50
Anonymous
Anonymous  // 01/01/2019
I'm a PayPal fan. Love the innovation in payments. That said, customer service counts too. Room for improvement.
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Posted 11 years ago
Just received the most awesome customer service from Preston @ Paypal. THANKS!
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Posted 11 years ago
For such a huge company, it's a shame PayPal has such disappointing customer service! I dread calling them when a business issue arises.
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Posted 11 years ago
We're all just sitting here listening to this kid talk on the phone with PayPal customer service and he's so confused it's unreal xD
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Posted 11 years ago
Lesson learned: don't ever bother emailing PayPal for help, because their email Customer service dept are all... assholes
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Posted 11 years ago
What a horrible customer service experience! Twice with ebay and once with paypal you'd think they want my business!
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Posted 11 years ago
I never ever want to use eBay or PayPal ever again. Also fitbit you owe me $300 for your terrible customer service and products. so mad.
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Posted 11 years ago
called Paypal customer service twice, listened to a full boyzone song twice while on hold. still waiting for a human on the other end
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Posted 11 years ago
So today I found out Paypal can block access to your money for 21 days if they fancy it. Now that's great customer service. Twats
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Posted 11 years ago
SwiftNade hell yaeh but forget my paypal password and customer service is being dumb :/ sort it out, how hard is it for you to reset my password?
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Posted 11 years ago
as soon as this transaction's done, i am deleting paypal... their service is horrible. customer service is even worst.
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Posted 11 years ago
Since the customer service from BabaMe has been appalling a dispute has been put through paypal! Terrible service from pappal, they wont help me resolve the problem
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Posted 11 years ago
The music for the helplines on EBay & PayPal are ... ???? terrible long day ahead on hold but they had great customer service! Hardly satisfied but cant complain either
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Posted 11 years ago
PayPal sent me a customer service survey after my call with them, and I gave the meanest reviews I could.
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Posted 11 years ago
Got a call today as a follow up to a customer service I completed and finally got my Paypal issue resolved finally
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Posted 11 years ago
I'm convinced PayPal has the worse customer service ever. I mean I despise dealing with them.
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Posted 11 years ago
Trying to get through to PayPal customer service & speak to a human to resolve an issue <<<<<<<<<<<<<<<< peeing on yourself.
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Posted 11 years ago
still not solved my problem at paypal. 2 weeks passed. Is there any customer service at all at pay pal?.. no
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Posted 11 years ago
PayPal your phone customer service is painful, sort it
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Posted 11 years ago
I can relate! PayPal has the worst customer service! And it doesn't get better the higher up you go!
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Posted 11 years ago
Paypal is rated 2.1 based on 453 reviews