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PC Specialist Reviews

4.8 Rating 4,151 Reviews
96 %
of reviewers recommend PC Specialist
4.8
Based on 4,151 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
95%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
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PC Specialist 5 star review on 8th January 2025
Jay Iglesias
PC Specialist 5 star review on 16th December 2024
Kev
PC Specialist 5 star review on 12th December 2024
Ryan
PC Specialist 5 star review on 8th December 2024
Anonymous
PC Specialist 5 star review on 8th December 2024
Anonymous
PC Specialist 5 star review on 7th November 2024
Jacqui
PC Specialist 5 star review on 5th November 2024
Hannah
266
Anonymous
Anonymous  // 01/01/2019
Fantastic service, so easy to configure and build online and see the price you will pay. Very happy with the delivery speed too especially as it was Christmas. Will definitely use again.
Helpful Report
Posted 16 hours ago
The all in one solution for your computer needs. I've used PC Specialist since they first came about. Their interactive site is a combination of sales, service and a fantastic forum for all your questions before you purchase, which I would highly recommend you use before biting the bullet. The forum members are excellent at steering you in the right direction before commiting. Their service is 1st class and pages are set up for ease of use if getting a bespoke machine or even a balanced system off the peg. I particularly like that they will intervene at the end process with recommendations or changes that benefit the buyer for peace of mind. They put the buyer first, which is incredibly comforting. I've just acquired my new bespoke desktop using the above with great success and fully recommend them for anyone who wants a great service and quality PC.
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Posted 1 day ago
Great service
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Posted 1 day ago
Great service, quick build time and dispatched quickly, this was over the Christmas period as well. My first pc bought from them, will use them again well the time comes.
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Posted 1 day ago
This is maybe my sixth PC from PC specialist. They provide an excellent service and I am always happy with the product.
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Posted 1 day ago
Customer swrvice was helpful fronday one. Thay did a great job. Kids are very happy with computers. I definitely recommend PC Specialists.
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Posted 2 days ago
Customer service has always been very good, during my most recent purchase especially so. It is easy and quick to reach a helpful human. The build is great, very neat. I can recommend PC Specialist without reservation.
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Posted 4 days ago
Excellent service from start to finish my son loves his new Gaming Pc thank you so much. Easy to order and arrived as promised
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Posted 5 days ago
Their customer service was exceptional, offering helpful advice and answering all my questions. The product was delivered quickly and exceeded my expectations in both quality and performance. I highly recommend PC Specialist for anyone looking for reliable, top-notch computers and service. Bought multiple pc’s thru the years and all of them have been great!!!
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Posted 6 days ago
8 days from placing the order to delivery on a custom spec machine, my 3rd computer from pcspealist, only down side is we don't need the logo everywhere from the fans to the front of the case to the boot screen... relax
PC Specialist 5 star review on 8th January 2025
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Posted 6 days ago
Brilliant service when It was being made with good customer service. The end result of the computer is put together excellently with no issues currently known, would definitely recommend.
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Posted 1 week ago
Excellent service and products. I have used them for both my son's computers and they are always amazing. Great customer service during the built of the PC and great customer support after.
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Posted 1 week ago
PC delivery was delayed but thankfully arrived prior to Christmas Eve. All Fans are working perfectly and no detrimental crashes as of now (2 weeks after purchase). The case had a minor dent, but was simple and easy to pull out.
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Posted 1 week ago
Fantastic product, built to perfection & works like a dream, however, the failure of delivery and lack of care displayed by DPD and your meagre response via email left a sour taste in my mouth. Definitely room for improvement given the cost of the products you sell. The box even came open, the tape was slashed at the top, luckily your packaging ensure nothing was damaged. Still very poor, I expect better.
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Posted 1 week ago
Great service.
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Posted 1 week ago
Good time between order and delivery. PC looks and runs great. Whole process was very simple and I really liked how I could keep track of progress and was even sent a nice 260 picture of build before testing started. Very Happy would definitely recommend PC Specialist!
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Posted 1 week ago
The PC was built and delivered on time. My son was happy with his new gaming pc.
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Posted 1 week ago
The website is user-friendly and easy to navigate, with everything clearly laid out. Throughout the entire building process, they kept me informed with regular updates and completed the build in a highly efficient and timely manner. When the PC arrived it was well packaged and booted flawlessly. It is very well cable managed and runs just as expected. I highly recommend PC Specialist.
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Posted 1 week ago
Good build quality fast shipping
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Posted 1 week ago
Looks beautiful, is beautiful, absolutely superb service. Thank you guys!
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Posted 1 week ago
PC Specialist is rated 4.8 based on 4,151 reviews