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PC Specialist Reviews

4.8 Rating 4,154 Reviews
96 %
of reviewers recommend PC Specialist
4.8
Based on 4,154 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
95%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
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PC Specialist 5 star review on 8th January 2025
Jay Iglesias
PC Specialist 5 star review on 16th December 2024
Kev
PC Specialist 5 star review on 12th December 2024
Ryan
PC Specialist 5 star review on 8th December 2024
Anonymous
PC Specialist 5 star review on 8th December 2024
Anonymous
PC Specialist 5 star review on 7th November 2024
Jacqui
PC Specialist 5 star review on 5th November 2024
Hannah
266
Anonymous
Anonymous  // 01/01/2019
Solid build and good updates prior. Few weeks in and so far so good.
Helpful Report
Posted 5 months ago
Fast, great quality, no issues
Helpful Report
Posted 5 months ago
Great quality and service. Updated during the build with 360 image. All items arrived very well packaged and easy to set up. Thank You PC Specialist.
Helpful Report
Posted 5 months ago
Getting a PC made to spec was great, the process wasn't too confusing (just me not understanding what parts go with what - fortunately they flag all that up) once the order was in I got updates every day or so. It took 7 days to get as I ordered late on a Monday, really not bad for a custom made PC. But the real joy is it works! I've had so many bad experiences this wasn't. Definitely would use them again.
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Posted 5 months ago
Professional communication, very well packaged for shipping and built exactly to specification.
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Posted 5 months ago
Very helpful throughout, kept updated with progress on the build and swift delivery.
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Posted 5 months ago
Very quick order processing time, and the laptop was high quality built exactly to our spec.
Helpful Report
Posted 5 months ago
Very quick to build the laptop, the laptop is built exactly how I wanted, it arrived really quick
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Posted 5 months ago
Excellent Service Throughout. I would definitely recommend PC Specialist to a friend.
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Posted 5 months ago
Great deal,fast delivery,great PC.
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Posted 5 months ago
Great quality and service. All items arrived very well packaged.
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Posted 5 months ago
Built a pc for me 2011 and it’s still working with never a problem, ordered a 2nd one recently for wife, was quoted £1,460 by one company but PC Specialists quated £780 for exact same build! Say no more!
Helpful Report
Posted 5 months ago
The ordering process was incredibly easy, and the bvuild time fast and efficient - the order went in Monday and I had my new computer by Thursday! The computer itself is fast, smooth and well made, easy to configure and set up and powerful enough to run every game in my library at max settings, all at a low p rice that can't be matched anywhere else. Definitely would recommend, and would use them again!
Helpful Report
Posted 5 months ago
Throughout the build and set-up processes, one of PC Specialist's guys was always there to help. For example, I wasn't sure which graphics card to use and, after a bit of a chat with one their guys, a winner was chosen. It couldn't be better. From me putting the PC together on-line and delivery was 3 days. How can you top that!
Helpful Report
Posted 5 months ago
Happy with the purchase after an initial hiccup. Customer service very helpful and do their best to solve any issues you might have. Many thanks.
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Posted 5 months ago
Excellent customer service re advice on the best specifications for my recent PC and delivery ahead of schedule. I wouldn't waste my time buying from anyone else.
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Posted 5 months ago
Very straightforward and simple process from configuring to order then delivery. Very happy.
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Posted 5 months ago
solid pc but many issues with peripherals meaning i have to completely wipe the pc to solve latency issues
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Posted 5 months ago
First time using PC Specialist, I love how they keep you up to date with the process. Delivered promptly. I am very happy with my new laptop, have not run into any problems so far.
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Posted 5 months ago
Ordered a custom built pc from these guys and can honestly say they were brilliant from start to finish. Constantly updated on the progress of the build along with pictures, and very quick delivery. Price point was competitive too and have no doubt all my future pc related purchases will be from this company.
Helpful Report
Posted 5 months ago
PC Specialist is rated 4.8 based on 4,154 reviews