PC Specialist Reviews

Name: PC Specialist
Rating: 4.77

4.8 Rating 4,061 Reviews

96 %

of reviewers recommend PC Specialist

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4.8

Based on 4,061 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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PC Specialist 5 star review on 16th December 2024

Kev

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Convenient, quick and professional service. Very happy with the quality of my laptop”

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Posted 5 months ago

“Purchasing our recent PCs through PC Specialist was a breeze. They provide an easy to use online configurator which verifies your configuration choices prior to purchase and they provided helpful step by step status updates during the build and delivery process. Very happy with the new machines and highly recommend PC Specialist”

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Posted 5 months ago

“This is my second custom computer from them, but the first in a decade I think. The website was good for configuration and the team responsive when I asked questions to help decide on my order. There have been a few niggles, most importantly that my assumption would be that I could dock the laptop with my workstation components, but it turned out that Video-Over-USB is not a function of the USB Type C port that the device comes with, which is irritating because it stops me from being able to hot-desk at my sites. Also the built-in webcam is very low resolution 1MB and I didn't spot that during the specification; there was no option to upgrade it. The result is that it is embarrassingly grainy for professional meetings, and Windows Hello will not operate with it (which feels like I'm stepping back in time!). Those go to show that every assumption made is a risk of disappointment.”

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Posted 5 months ago

“Swift dispatch, good pricing & well packaged. Everything was simple to setup. Recommended place to buy a custom PC!”

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Posted 5 months ago

“Very quick service”

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Posted 5 months ago

“Bought my first computer from PCS several years ago. Ordered a number since - some for friends/relatives. I recommended PCS to them because; 1) Prices are fair. 2) Quality is excellent. 3) Communication ditto. 4) Tech support I have called occasionally when I have done something stupid and they are always very helpful. Phone calls answered pretty quickly and email queries answered the same way. 5) Highly recommended.”

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Posted 5 months ago

“Choose the exact spec you want. Delivered in under a week. Whats not to like about that. Fantastic service yet again!”

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Posted 5 months ago

“Very easy website to enable pesonalised PC. This machine was an all-in one PC which needed a bigger than standard hard drive which was fitted and everything worked perfectly out of the box. The whole process from order to delivery was less then a week, exccellent service!”

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Posted 5 months ago

“I bought a laptop as a birthday present for my son, he now has a laptop that does what he needs it to do. That makes us all happy”

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Posted 5 months ago

“I felt confident from reading the reviews and I also read the forum on the website before I made a decision. I had a question which was answered promptly. The choices for customising your PC were excellent with quality products. The service was also excellent and I was kept informed at every stage. When the PC arrived it was so simple to set up and it is working brilliantly. Nice quiet fan and swift running. I would highly recommend this company.”

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Posted 5 months ago

“Quick delivery, great laptop, couldn’t be happier!”

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Posted 5 months ago

“The ordering was simple and easy to navigate, the service was great and the time from placing the order to delivery was quick.”

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Posted 5 months ago

“Everything from parts selection, build process and testing, delivery all went exactly as described. The whole process was updatd daily so I could see what stage the computer was at along the way. The build quality is very good and everything appears to be exactly as I expected. Great service and product, I would definitely buy my next computer from this company.”

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Posted 5 months ago

“The best customer service I've received - constantly updating me on the process from building the PC to shipping the PC.”

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Posted 5 months ago

“Configuration process was easy and highlighted any significant issues. Customer support were really personable and helpful with specific queries that I had before ordering. Build took a week or so, fell within expected time, item arrived in perfect condition.”

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Posted 5 months ago

“Arrived in good time and the communication was excellent. Have bought many times from PCSpecialist and appreciate the relative local availability of support. That support has always been excellent. The bought laptop is all I would expect and is now in full use. Thanks again!”

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Posted 5 months ago

“amazing - delivered on time - and this is probably my 10-20th machine from them. Would not get it from somewhere else :)”

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Posted 5 months ago

“First of all, I'm surprised that this company doesn't bombard you to leave a review - and this is one company I really wanted to leave a review for. This being my first PC, I decided to go for a custom-configured build, and they did an amazing job. The ordering process was really straightforward. You can safely play around with different combinations, and the site will tell you if the parts are compatible or not. I was also given constant updates after I had made the order, with a 3D picture of the final build (which I was dying to see, lol). I paid for the 3-day fast track, and the PC was dispatched on the third day for me to receive it on the fourth day. (Next-day delivery is the default, I think.) It's safe to say this company blew my expectations out of the water. Also, I love how I can still make upgrades through them, even though I already have the PC. I would definitely recommend them for those trying to get into PC gaming but need a little bit of hand-holding. I've attached a picture of how it looks in my setup!”

PC Specialist 5 star review on 26th June 2024

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Posted 5 months ago

“Great service. Very helpful and informative. suggested some changes to my build to make it even better. Great customer service and a great product and great value for the money compared to other Laptop topions out there. More bang for your buck...”

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Posted 5 months ago

“My 4th PC from PCSpecialist, 3 for me and one I spec'd for a neighbour. As usual a brilliant service. I love the way it's possible to change the smallest of details for any pc and get an instant update on the price. The PC this replaces was built by me 7 years ago but now I can't get the components at a price that makes the 3 year warranty worth losing, hence another from this company. I bought a low end RTX4060Ti to keep me going but the case was chosen to take 4090 when the price comes down after the 50 series comes out next year. Easy to order and it was delivered within a week of ordering in a huge padded box. Not many PC companies have lasted as long as this one and I expect it'll continue to be the number 1 in my book.”

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Posted 5 months ago

PC Specialist is rated 4.8 based on 4,061 reviews