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PC Specialist Reviews

4.8 Rating 4,151 Reviews
96 %
of reviewers recommend PC Specialist
4.8
Based on 4,151 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
95%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
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PC Specialist 5 star review on 8th January 2025
Jay Iglesias
PC Specialist 5 star review on 16th December 2024
Kev
PC Specialist 5 star review on 12th December 2024
Ryan
PC Specialist 5 star review on 8th December 2024
Anonymous
PC Specialist 5 star review on 8th December 2024
Anonymous
PC Specialist 5 star review on 7th November 2024
Jacqui
PC Specialist 5 star review on 5th November 2024
Hannah
266
Anonymous
Anonymous  // 01/01/2019
Product meet expectations, valid delivery plan
Helpful Report
Posted 1 month ago
PC built & delivered within agreed timescales
Helpful Report
Posted 1 month ago
Quick build and delivery
Helpful Report
Posted 1 month ago
Great quality and build. Just as I had hoped and just as I ordered
Helpful Report
Posted 1 month ago
I'm very happy with my PC Specialist computer. I ordered on a Sunday and a week later on the Monday it was delivered. The configurator was helpful, some parts took some time to figure out which parts were best but overall I found it quite easy to spec my build. There was a small issue with the configurator with how many extra fans I could add to the build, but a simple message to support allowed me to add the additional one that the configurator didn't allow me to add. The computer itself works fine and I'm happy with how it turned out. The only small issue I had was that it wasn't too simple to setup, I had to do quite a bit of research to figure out how to setup the fans so they didn't keep revving up and down constantly. But other than that I'm very happy and I would recommend to anyone and I will be buying my future computers from PC Specialist again.
Helpful Report
Posted 1 month ago
My PC is great spec, there are no problems, it came as intended, I can play every game I wanted too, thanks to PC Specialist.
Helpful Report
Posted 1 month ago
The quality and ease of building was great, but waiting on the technician assist to visit took longer than expected with minimal communication.
Helpful Report
Posted 1 month ago
the lay out of picking out each individual pieces of my pc was quiet easy to understand. the delivery time was not long at all and being given updates each stage of progression helped to keep me involved and my mind at ease. the instructions on putting the pc together was also easy to understand which im glad about.
Helpful Report
Posted 1 month ago
Good quality cabling, all components high-quality, website easy to select components. Delivery box received broken though, the case was much heavier. Would have like a warning from them that motherboard I ordered only has 2 PCIE slots and if I plug in a sound card would halve the bandwidth for main graphics slot, but that's on me for not checking motherboard specifications. But other than that, happy with PC assembly process, it's my second order from them.
Helpful Report
Posted 1 month ago
Pc works amazing for what I need it for runs smooth and was quick for build time and delivery
Helpful Report
Posted 1 month ago
Very helpful
Helpful Report
Posted 1 month ago
The On-line ordering system was easy to use. Prices against the various options would make it even easier. It was good to see the order progress using the on-line tracking page and the e-mails. Build time was as promised by PC Specialist and the PC arrived within the time slot given by the Courier. The PC is exactly what I wanted, looks well made and is performing well.
Helpful Report
Posted 1 month ago
Built very quickly looks amazing and runs like a dream! Worth every penny, will be coming back when it's time to upgrade!
Helpful Report
Posted 1 month ago
I've used PC specialist a few times over the last decade or two. I have never had a single problem. This time, the experience was so polished it was at times almost absurd. They sent me pictures of the PC while it was still being built. The whole process was so well done it has almost reached the point of being comical. I don't hesitate to recommend them to you.
Helpful Report
Posted 1 month ago
Good Website. Easy to use it to design the PC with the specs I required. Good telephone and emailing customer service. Kept me updated with the progress of my order which was quickly completed and sent. Arrived promptly and was well packed.
Helpful Report
Posted 1 month ago
Laptop arrived on time and was perfectly set up. Hassle free
Helpful Report
Posted 1 month ago
You keep sending me emails I don't want despite phoning you to STOP I DONT WANT ANYTHING FROM YOU
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Posted 1 month ago
Great service through out, extremely professional from straight to finish
Helpful Report
Posted 1 month ago
I got a very high end PC and it is amazing. Very potent PC made of good parts and put together well. The delivery had a pin also so it wouldn't get lost.
Helpful Report
Posted 1 month ago
They are great ....they keep u updated every step of the way and even do I didn't request it they optimised the lap top for free with a nice surprise (don't want to spoil it) as well. Couldn't recommend them more.
Helpful Report
Posted 1 month ago
PC Specialist is rated 4.8 based on 4,151 reviews