PC Specialist Reviews

Name: PC Specialist
Rating: 4.77

4.8 Rating 4,060 Reviews

96 %

of reviewers recommend PC Specialist

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Metrics

4.8

Based on 4,060 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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PC Specialist 5 star review on 16th December 2024

Kev

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“very easy to order and create the pc i wanted.”

Helpful Report

Posted 1 month ago

“This is the second PC I have bought from PC Specialists. Never had a problem with the first one, just upgraded. Website makes it really easy to choose the PC you want, and place the order. There is good information as to what is happening with your order. Delivered in a reasonable time frame. Easy to set up and get running (even for me). Clear instructions sent via email on anything particular you need to do to your computer during the set up, which made it really easy. I would highly recommend PC Specialists to anybody thinking about upgrading or purchasing a new pc.”

Helpful Report

Posted 1 month ago

“Given a specified budget, my 11yo was able to put together a gaming computer using the site's build tools. Together we reviewed his choices, and made some minor changes, but the truth is he knows more about the specs than me (I'm not IT illiterate, but Moore's law has left me feeling like a dinosaur). After submitting the order, I got nervous, and called to walk through the specs with the PCSpec team pre-build. My main concern was that we might have inadvertently throttled performance in a way that might be easily rectified. The PCSpec tech I spoke to was hugely helpful, and provided great feedback and suggestions. We made some further minor tweaks, with some of the changes saving money, so I ended up spending about £50 more, but was left with the confidence we had put together an even better system that remained on budget. My son is thrilled with the result, which easily outstrips the performance of any other computer in the house, and I was reassured we ended up with the best specs for our budget. We'd certainly use PCSpec again.”

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Posted 1 month ago

“Fast and efficient service. Super happy with the purchase.”

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Posted 1 month ago

“Really good place to build your PC with your own specs in mind. Very straightforward and helps you if specs don't match with certain pieces of the PC you have in mind. Keeps you updated throughout the build and QA process before it gets shipped to you which is really useful!”

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Posted 1 month ago

“Comprehensive and flexible website to build to required spec. Timely and helpful updates by email. Loved the video of my actual computer. Received when expected with the later amendments to order (by telephone) incorporated.”

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Posted 1 month ago

“Arrived quickly as described”

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Posted 1 month ago

“An excellent service kept me updated along the progress of the build and easy setup! Only issue was that the GPU bracket was rubbing against one of the GPU fans, the bracket was a free addition due to the size of the GPU but I was surprised this wasn’t picked up in testing (potentially dislodged in transit but I could see no way to adjust to avoid the contact ended up removing to prevent damage to gpu fan)”

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Posted 1 month ago

“Very quick and built and despatched to a high standard. Pc is everything and more my son asked for and will definitely be using pc specialist again in the future.”

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Posted 1 month ago

“2nd purchase from PC Specialist. Very happy with this office PC. Very fast and low fan noise. Good compact design. Fast Delivery with tracking by DPD.”

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Posted 1 month ago

“Great communication, love the 360 photos of your rig during building. Delivered quickly, and all working. Would highly recommend PC Specialist for anyone looking to get themselves a new PC.”

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Posted 1 month ago

“really lovely experience as someone who doesn’t know too much about PCs, picking the parts and making sure they were compatible was really easy, the 360 photo you get when it’s all been built is a really nice touch, and it was delivered on time!”

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Posted 1 month ago

“Very helpful, kept me updated throughout the entire process of my pc being built/tested, and were very quick in doing so after the order was placed.”

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Posted 1 month ago

“Such a good service from start to finish. Couldn't recommend highly enough.”

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Posted 1 month ago

“Clear and constant updates throughout the build process, PC is well cable tidied and delivery was prompt.”

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Posted 1 month ago

“Fast and reliable service, happy to help with any issues even after delivery”

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Posted 1 month ago

“Very happy with it, though damn you guys try to back break people getting the boxes up stairs.”

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Posted 1 month ago

“PC is well built, arrived in perfect condition.”

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Posted 1 month ago

“I recently purchased a new laptop from PC Specialist, and I am absolutely delighted with my experience! From start to finish, the process was smooth and professional. The customization options allowed me to tailor the laptop exactly to my needs, whether for gaming, productivity, or multimedia work. The website interface made it easy to select components, and the clear explanations helped me make informed decisions. The build quality of the laptop is outstanding. It feels sturdy and well-constructed, with a sleek, modern design that looks great. Performance-wise, it's exceeded my expectations! The speed is phenomenal, thanks to the powerful processor and SSD, and it handles even the most demanding applications without any hiccups. The graphics are crisp and vibrant, making gaming and video editing a pleasure. Delivery was fast, and the packaging ensured the laptop arrived in perfect condition. Customer service was also exceptional. I had a few questions during the build process, and the support team responded quickly and helpfully. PC Specialist delivered a top-quality product that meets all my needs, and the entire buying experience was seamless. I highly recommend them to anyone looking for a high-performance, customizable laptop! This is my 4th purchase from PC Specialist, they have always supported myself and my business with quality product and support when needed. Mark Rayson The Oxford Drone Company Starstream Photography and Film”

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Posted 1 month ago

“Good service and speedy. Computer seems to be working fine”

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Posted 1 month ago

PC Specialist is rated 4.8 based on 4,060 reviews