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PC Specialist Reviews

4.8 Rating 4,152 Reviews
96 %
of reviewers recommend PC Specialist
4.8
Based on 4,152 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
95%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
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PC Specialist 5 star review on 8th January 2025
Jay Iglesias
PC Specialist 5 star review on 16th December 2024
Kev
PC Specialist 5 star review on 12th December 2024
Ryan
PC Specialist 5 star review on 8th December 2024
Anonymous
PC Specialist 5 star review on 8th December 2024
Anonymous
PC Specialist 5 star review on 7th November 2024
Jacqui
PC Specialist 5 star review on 5th November 2024
Hannah
266
Anonymous
Anonymous  // 01/01/2019
Very quick and built and despatched to a high standard. Pc is everything and more my son asked for and will definitely be using pc specialist again in the future.
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Posted 2 months ago
2nd purchase from PC Specialist. Very happy with this office PC. Very fast and low fan noise. Good compact design. Fast Delivery with tracking by DPD.
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Posted 2 months ago
Great communication, love the 360 photos of your rig during building. Delivered quickly, and all working. Would highly recommend PC Specialist for anyone looking to get themselves a new PC.
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Posted 2 months ago
really lovely experience as someone who doesn’t know too much about PCs, picking the parts and making sure they were compatible was really easy, the 360 photo you get when it’s all been built is a really nice touch, and it was delivered on time!
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Posted 2 months ago
Very helpful, kept me updated throughout the entire process of my pc being built/tested, and were very quick in doing so after the order was placed.
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Posted 2 months ago
Such a good service from start to finish. Couldn't recommend highly enough.
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Posted 2 months ago
Clear and constant updates throughout the build process, PC is well cable tidied and delivery was prompt.
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Posted 2 months ago
Fast and reliable service, happy to help with any issues even after delivery
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Posted 2 months ago
Very happy with it, though damn you guys try to back break people getting the boxes up stairs.
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Posted 2 months ago
PC is well built, arrived in perfect condition.
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Posted 2 months ago
I recently purchased a new laptop from PC Specialist, and I am absolutely delighted with my experience! From start to finish, the process was smooth and professional. The customization options allowed me to tailor the laptop exactly to my needs, whether for gaming, productivity, or multimedia work. The website interface made it easy to select components, and the clear explanations helped me make informed decisions. The build quality of the laptop is outstanding. It feels sturdy and well-constructed, with a sleek, modern design that looks great. Performance-wise, it's exceeded my expectations! The speed is phenomenal, thanks to the powerful processor and SSD, and it handles even the most demanding applications without any hiccups. The graphics are crisp and vibrant, making gaming and video editing a pleasure. Delivery was fast, and the packaging ensured the laptop arrived in perfect condition. Customer service was also exceptional. I had a few questions during the build process, and the support team responded quickly and helpfully. PC Specialist delivered a top-quality product that meets all my needs, and the entire buying experience was seamless. I highly recommend them to anyone looking for a high-performance, customizable laptop! This is my 4th purchase from PC Specialist, they have always supported myself and my business with quality product and support when needed. Mark Rayson The Oxford Drone Company Starstream Photography and Film
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Posted 2 months ago
Good service and speedy. Computer seems to be working fine
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Posted 2 months ago
I was given freuquent updates about my pc at every step, when it was delivered the packaging was tight fitter keeping ut perfectly intact. The manual that it came with is super handy and explained everything i didnt understand.
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Posted 2 months ago
I made my pc online, and a week later it was in my home ready for the easy setup, what an amazing bit of kit, my old PC was a dinosaur in comparison, I'm very happy with the service and the product, I am still discovering the wonders of modern tec with my new PC, thankyou PC specialists, I'm very happy with what you made for me to my spec.
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Posted 2 months ago
Everything arrived perfectly intact and on time, very happy with how it was put together
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Posted 2 months ago
I've ordered a few PCs from here now. Generally love the service and build process. One PC had some loose cables so the fans weren't running - the support wasn't particularly helpful - but otherwise, I would definitely recommend. This is the service that Dell should have been.
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Posted 2 months ago
This was my first buy with PC Specialist and had my custom built gaming computer put together. We put down all the specs that was needed and sent off the order. I was so thrilled from start to finish. I really like how they informed you of every step that they were at and what was happening. Also gave me a 'sneak preview' of the computer itself and kept me informed at all times. I was thrilled when my computer was delivered with great care. I was over the moon with the attention to detail and how it had been meticulously put together. It was worth every penny ! The computer and graphics run like a dream. I am thrilled with this first class service that PC Specialist provided and I would highly recommend them if you are considering replacing or buy a new computer. You will not be disappointed.
PC Specialist 5 star review on 22nd October 2024 PC Specialist 5 star review on 22nd October 2024
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Posted 2 months ago
PC Specialist built my computer with extended care and went above and beyond my expectations, this build only took them around 3 days and produced an amazing computer. Thanks PC Specialist!
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Posted 2 months ago
I usually build myself, but these guys do it for a price that cant be argued with as I can no longer be asked to for it myself anymore. Furthermore, though my GPU was faulty on arrival the customer service was not only excellent with no waiting on hold, but they got a new gpu to me next day. The whole process was easy which is how everything should be. These guys will recieve my order again when I upgrade. 7800x3d and 7900xtx, DDR5 6000mhz.
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Posted 2 months ago
My wife is very happy with her build. I would recommend PC specialist to anyone who’s afraid to build a PC themselves. The build quality is fantastic. Build speed is fantastic. I believe it only took the guys 5 days in total from purchase to being at my drive. The one I bought myself is still going since 2021
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Posted 2 months ago
PC Specialist is rated 4.8 based on 4,152 reviews