PC Specialist Reviews

Name: PC Specialist
Rating: 4.77

4.8 Rating 4,060 Reviews

96 %

of reviewers recommend PC Specialist

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4.8

Based on 4,060 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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PC Specialist 5 star review on 16th December 2024

Kev

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The laptop was easy to order, choosing components from lists to ensure they were compatible and clear pricing. The laptop was built quickly and delivered promptly, well packaged. Brilliant service, thanks.”

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Posted 3 months ago

“Fantastic service, really quick delivery and item well packed. Super service, highly recommend.”

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Posted 3 months ago

“After having a very poor experience with a different company, PC Specialist were incredible in regards to assembling and delivering the PC I ordered. The product arrived in great condition and at a rapid rate despite not paying extra to do so. Only two problems have occurred, the first being the somewhat limited options when constructing the PC. The prime example was only having two normal fan options and the rest being liquid cooling, which would have been pointless for the specifications of the build. The other problem is the PC having a habit of blue screening or randomly restarting to perform a windows update. Other than that, the product is great.”

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Posted 3 months ago

“My pc is great, the company was friendly and always making sure to update me on my delivery. I will be recommending PC Specialists to friends and I will use it as a trusted main source for pc parts and rigs.”

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Posted 3 months ago

“I bought a PC Specialist PC X2 around 10 years ago and it was finally time to upgrade them. It was a last minute decision before my favourite game came out a week later I was worried I left it to late! But no, I choose the specific PC's that I always wanted for me and my partner, they were built and arrive up in less than 4 days X2 identical perfectly packaged monsters exactly as ordered which was well in time for my game release. It has been another week now and I've been playing my game to death in actual bliss! This company is my go to again and again, I will be BACK! Thanks PC Specialists.”

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Posted 3 months ago

“Great! Thanks for all the help”

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Posted 3 months ago

“Great Service, This is my second computer that I am buying from PC specialist and the service has been great. Good customer service. They help me select the right options for what I need the PC for.”

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Posted 3 months ago

“Very fast service, very genuine, take the time to help you on your order.”

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Posted 3 months ago

“THEY ARE THE BEST AT WHAT THEY DO. THIS IS MY THIRD ORDER WITH THEM AND ALL MY DEVICES ARE STILL WORKING PERFECTLY”

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Posted 3 months ago

“Used PC Specialist many times, always well built and efficient, thank you.”

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Posted 3 months ago

“Very professional service and the helpdesk team answers all your queries patiently and politely even if there was no commitment from my side that I will buy a PC from them. Very happy with the custom built PC as well. Their website is professionally designed to help customer choose what they want. Lots of options to choose from based on your budget and need. I think I will be a life long customer of PC Specialist.”

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Posted 3 months ago

“This is the third time I have used this company for a computer. Great communication, fantastic product and I couldn’t be happier.”

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Posted 3 months ago

“Excellent computer, faultless delivery, securely packaged and full info given regarding build, dispatch and tracking. Highly recommended”

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Posted 3 months ago

“Great service. Great communication.”

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Posted 3 months ago

“Having not used a PC for gaming in over 10 years and wanted to find something within my price range and not going to be outdated in a year, PC Specialist was the best place to use. The PC runs as well as you would want, looks great. Service, delivery and support all high level. Would recommend.”

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Posted 3 months ago

“Great service and a quick turnaround.”

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Posted 3 months ago

“Great service - needed a custom build pc real quick as my last one stopped working completely. Within 4 working days it was here. Phone support was also great and helped resolve a cable issue that had come loose in transit.”

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Posted 3 months ago

“Having previously bought a desktop system from PC Specialist, they were an obvious choice for a laptop build with large capacity drives. The service was excellent. A bit of advice during the build process and I was ready to order my Elimina Pro Series 16” system with an Intel I7 10 core processor. I was kept informed of the progress of my order as it went through each stage of the build and test process. Delivery was great. I was amazed at how well packed my laptop was with effectively two levels of cushioning (A box within a box, both with protective padding) There was a lack of documentation to explain the lights and two switches inside, and the different ports, but it was easy enough to work all this out. Could also have done with information on what key gets you into the Bios, but again easy enough to find out. Set up/customisation was amazingly simple with Microsoft allowing replication of my other system’s setup. The system is quick and extremely quiet when doing simple tasks, but the fan noise does ramp up quite a lot when the system is put to hard work, nothing too intrusive to my mind although my wife found it irritating when it ran at near 100% for a while. However, I rarely get the system running that hard for long, so it’s not a problem. I was surprised to find Bitlocker turned on, but from my research it appears that it is now a Microsoft default in the latest installs. To sum up: A minor niggle about the lack of documentation. Great service, great delivery. Lovely system that does what I want. I have no hesitation in recommending PC Specialist.”

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Posted 3 months ago

“Honestly the service felt really good. PC has been really good with no performance issues whatsoever. When choosing the parts, they even recommended a cheaper PSU because of the components I chose saving me some money in the process.”

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Posted 3 months ago

“Nice quick service and everything all completed well”

PC Specialist 5 star review on 25th August 2024

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Posted 3 months ago

PC Specialist is rated 4.8 based on 4,060 reviews