PC Specialist Reviews

Name: PC Specialist
Rating: 4.77

4.8 Rating 4,060 Reviews

96 %

of reviewers recommend PC Specialist

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4.8

Based on 4,060 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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PC Specialist 5 star review on 16th December 2024

Kev

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The PC was build far faster than I expected. I paid for 5 day fast track & the PC was built the same day, tested the next & then immediately dispatched. Since I have got the PC I have been unable to use it much (i'm abroad) but from what I have used, its excellent. The build quality & cable management is top notch. No errors have presented themselves so far. The one reason I have taken 1 star off is because there seems to be some odd lining up of the fans. The case has fans built into it but they have stuck another layer of fans directly behind the case fans which do not spin & are also not fully lined up with the case fans so looks kind of odd. I am unsure why this was done but I can't say I care too much. I will likely remove the unused fans myself anyway. The PC still looks & runs great regardless. Big bonus, I can put a picture of my cat on the LCD cooler!”

PC Specialist 4 star review on 18th September 2024

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Posted 2 months ago

“The team at PC Specialists were absolutely first class from customer service through to build and provisioning. They kept me in the loop from day one and I can't thank them enough. Would I recommend them? 100% I would advise not to go anywhere else. Thank you team.”

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Posted 2 months ago

“Amazing performance laptop, came in secure packaging and all set up as needed for immediate use !”

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Posted 2 months ago

“Super quick build/ dispatch, PC works perfectly, and love the customizability of the ordering process. Had a few follow up questions and got a very prompt reply each time. this my third PC from this supplier and would come back for number four.”

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Posted 2 months ago

“Thoroughly satisfied with the product. I was kept up to date throughout the build process and it was quick to get the PC up and running”

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Posted 2 months ago

“Very good service and was very pleased with the photos of the build during the process”

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Posted 3 months ago

“Great computer, and fantastic back up service.”

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Posted 3 months ago

“Absolutely amazing, feels so go to go from a slow laptop to a fast pc”

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Posted 3 months ago

“Thank you. I'm not technically at all, but I told my son what I wanted, and he ordered the laptop for me, and when it came, set it up. So, I can't really comment on that side. But I am very pleased and glad I went with his suggestion. Much better value that what I was looking for on the high street.”

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Posted 3 months ago

“Excellent service, PC made up to my specification quickly, delivered on time, PC engineer came and installed all the items I needed to get new PC up and running, spend about 2 hours here but happily all worked fine. One happy PC Specialist PC owner. Thanks”

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Posted 3 months ago

“The whole process, beginning with information directing you to start building a machine appropriate to your needs, active feedback during the build selection, through to updates about how your machine is being put together, tested and delivered, creates an excellent customer experience. PC Specialist have got the balance correct. Updates are timed well and not excessive. I have bought from them more than once and I am always impressed, even though I'm familiar with the steps! Whether you know all about computers, or haven't a clue, you should buy your next computer PC Specialist.”

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Posted 3 months ago

“Dpd worker took care of my order and I enjoyed playing on my pc and still do.”

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Posted 3 months ago

“A good experience with PC Specialist. Compared other sites for price on comparable specs and these guys were the best. Ordering was very easy on the website and delivery was quicker than expected. Excellent updates and communication throughout the process. Love my new computer.”

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Posted 3 months ago

“Quick build time and delivery, could check on the build at any time”

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Posted 3 months ago

“Quick pc build time and delivery. Really good communication and regular updates on progress”

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Posted 3 months ago

“Clean looking pc, runs well and is quiet. Had a couple issues but got them sorted quick with the support team.”

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Posted 3 months ago

“Great service, very clear website and I absolutely loved multiple updates about my order. I had to change one thing and my email was actioned almost immediately with a quick refund. Parcel was sent quickly and securely and my new device is absolutely amazing. It's my second time using PC specialist (last time I bought PC with them 10 years ago and only just had to replace it now)”

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Posted 3 months ago

“I found PC Specialist on the Internet while I was looking to replace my old PC and I am very very happy that I did. I chose one that was about the price I was thinking about and then used the upgrade options for each component of the PC. When I had chosen my upgrades I had one thing I wanted to query so I phoned up and my question was answered for me.I then said I would like to go ahead with my order. This was on a Saturday morning and a Bank Holiday weekend. I received regular updates on the progression of my order and on the Wednesday morning I was informed that it would be delivered between 9:30 and 11:30.It arrived at 9:30 that morning. That is first class service. It was well packaged and very easy to set up even for me in my 70s. I am totally satisfied with all aspects of my new PC I love it. I did have to phone up about a Windows update a couple of days ago that I was having problems with once again the excellent customer services sorted it for me. I would highly recommend this company.”

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Posted 3 months ago

“I purchased this pc after having my previous one from here and i am still impressed with the service and quality of the build. Timescale was within the 7 days for me even with having a processor amendment. Overall very happy.”

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Posted 3 months ago

“Fast service and PC is perfect”

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Posted 3 months ago

PC Specialist is rated 4.8 based on 4,060 reviews