PC Specialist Reviews

Name: PC Specialist
Rating: 4.77

4.8 Rating 4,152 Reviews

96 %

of reviewers recommend PC Specialist

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4.8

Based on 4,152 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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PC Specialist 5 star review on 8th January 2025

266

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Smooth process from start to finish with regular updates and quick turn-around. Good selection of components available and the item configuration designer is easy to use. Item packaged well with everything you would need for a newbie PC user.”

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Posted 3 months ago

“The PC was assembled quicker than I expected. I set it up and it is working perfectly. What also impressed me, they answered my questions quickly even after the PC was delivered. I recommend them very highly. Thanks PC Specialist. Anthony.”

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Posted 3 months ago

“From entering the website, selecting customisation, ordering and delivery the service was excellent. During the process I was very pleased to receive updates on progress. The PC was well packaged and arrived on time as promised.All in all a very satisfactory experience.”

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Posted 3 months ago

“PCspecialist made my PC within a few working days of ordering, and is up to a very good standard. I haven’t had any problems so far but they are available to contact if needed.”

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Posted 3 months ago

“Perfect service, same as the last time 7 years ago.”

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Posted 3 months ago

“Great communication and website very easy to use. Very happy with our PC”

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Posted 3 months ago

“Great service, start to finish. Highly recommend.”

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Posted 3 months ago

“Kept informed during the order/build process and quick delivery. Computer was well built and started up ok. Had a slight wifi issue to start with but that was resolved with a driver update. No fault of PCS however it would have been handy to have had the latest drivers pre installed. One noisy fan which was added by myself on the build sheet, which I had to disconnect due to how loud it was. Diagnosed as there wasn’t space on the motherboard for this additional fan so it was installed straight into the power supply, this running full speed all the time. Again no fault of PCS as this was specified by myself. Had no issues with cooling since disconnecting this fan however. Computer runs great and was bought for my elderly father who loves it”

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Posted 3 months ago

“Been using PC Specialist for over 15 years for my business workstations and personal home computers. website is fantastic to spec and compare different components to get the best price and build. service is always very professional and delivery is very good. always kept updated on the order and any queries, they respond very quickly. i've had over 20 machines and all have worked very well for years. have no reason to purchase from anywhere else. very happy. Thankyou”

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Posted 3 months ago

“Decided to source my new PC from PC Specialist for a second time, and was not disappointed. Excellent updates on progress and the PC arrived promptly and securely packed. My only worry was removing the internal packing foam without disturbing any cables, as it is quite rigid! After a week of tweaking to bring Windows and AMD software under control I am delighted with new purchase; so far it hasn't broken a sweat whatever I throw at it.”

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Posted 3 months ago

“I needed a new video editing workstation and was able to select an already specified machine and then able to fine tune the components. The new workstation was built and shipped within a week and is absolutely brilliant. As a small business I have a lot of confidence in PC Specialist - this is my third order in the last couple of years and I rate them far superior to other more expensive big name brands!”

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Posted 3 months ago

“Great Service. Kept me updated during the whole build process and PC arrived on time and built to spec.”

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Posted 3 months ago

“As usual Pc Specialist have proven they are are the best PC supplier in the UK if not the world. Superb pricing, Superb build quality and speed, exceptional communication. My last PC from Pc Specialist lasted 15 years, indeed I am still using it today along side my new PC that they built for me last week. If that isnt proof of quality and integrity I dont know what is.”

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Posted 3 months ago

“My 2nd PC Specialist pc. The first performed well for several years, but eventually ran out of steam! I particularly like the ability to configure the build to my requirements, focused on photo processing. The website is well designed, with a range of helpful starting points for your specific design. PC Specialist also kept me up-to-date with build progress. Highly recommended!”

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Posted 3 months ago

“Very accessible site and a very good customer service from start to finish. I love how detailed the tracking updates were, as well as being able to see the built PC before it was tested and shipped out. The PC is working great so far and I'm extremely pleased with how everything was handled.”

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Posted 3 months ago

“Great service and excellent value.”

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Posted 3 months ago

“A very clear site, easy to navigate and compare PCs. The ordering process went very smoothly with helpful e-mails keeping me informed of the progress of my order at every stage. My machine arrived very securely packed for transit and has worked well 'sraight out of the box'. I am very happy to recommend this company.”

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Posted 3 months ago

“kept up to date with build and delivered on time”

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Posted 3 months ago

“Great service and the email updates with a 360 image of the PC when it had been built were a nice touch”

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Posted 3 months ago

“Amazing service, really helpful and patient team. I didn't know how to set up a specific part, their customer team member stayed on call the entire time and helped me figure it out! The PC is amazing too, all geniune and orinigal products!”

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Posted 3 months ago

PC Specialist is rated 4.8 based on 4,152 reviews