PC Specialist Reviews

Name: PC Specialist
Rating: 4.77

4.8 Rating 4,060 Reviews

96 %

of reviewers recommend PC Specialist

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Metrics

4.8

Based on 4,060 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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PC Specialist 5 star review on 16th December 2024

Kev

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The computer was built and delivered within the time frame The build quality was excellent with great attention detail extremely tidy One problem with a case fan was quickly resolved Setting up resulted in very few issues So far the computer has performed as I would have expected it to Time will tell in the long run just how reliable it will turn out to be but so far very good”

Helpful Report

Posted 4 months ago

“The website was very handy with helping you build a pc you wanted while also letting you know if there was any issues between parts. The build took them one day to make, 2 days to test and two days to reach me eith the delivery. The packaging was 4/5, high quality packaging but I've seen better protected PC's by the use of double boxes and more protection around the pc than the top and bottom foam thus one had. The customer support was fantastic. They got back to me very quickly with good advice to the few queries I had asked. The pc itself has remarkable build quality. I seriously cannot fault it. Every element of the pc has been made in the most professional way and I'm over the moon with this. I definitely feel like it wad worth the money. The pc runs perfectly from the tests I've done getting better results than I expected. The one niche thing I did ask about was the tests they do on the pc for quality control to see how it's running I wanted to see the reports and eas told they delete them right after doing them, which I would of liked to see.”

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Posted 4 months ago

“Top-notch service, free advice offered on my build with regards to improvements and savings etc. Each step was notified during the build process including pictures. I had a few delivery damage issues due to the couriers, no fault of PCS but they handled everything professionally and with speed. Very Happy to recommend!!!”

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Posted 4 months ago

“Excellent service, PC arrived very fast and was a simple set-up. Great prices and received daily updates during the building process. Absolutely recommend PC Specialist and will be a returning customer.”

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Posted 4 months ago

“Fast solid build works great”

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Posted 4 months ago

“Had used PC Specialist before, so when my old laptop finally died after 10 years I had no hesitation in ordering a new one from them. I like the custom build ordering system online, so I know I'm getting exactly what I want as opposed to selecting pre-built models. The order I placed was urgent, but they didn't know that. However the building, testing. QA and delivery process was so fast that I took physical receipt of my new laptop just 4 days after ordering it! Very happy with it so far. The only slight downside is that it won't boot up if I have my (self-powered) 12 port USB hub connected, which I find strange because my old laptop had no problem with that, but at the end of the day it's not exactly a hardship to disconnect it before rebooting and connect it up again after it's back at the desktop. Hopefully this will last me as long as my previous one did.”

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Posted 4 months ago

“Solid build and good updates prior. Few weeks in and so far so good.”

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Posted 4 months ago

“Fast, great quality, no issues”

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Posted 4 months ago

“Great quality and service. Updated during the build with 360 image. All items arrived very well packaged and easy to set up. Thank You PC Specialist.”

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Posted 4 months ago

“Getting a PC made to spec was great, the process wasn't too confusing (just me not understanding what parts go with what - fortunately they flag all that up) once the order was in I got updates every day or so. It took 7 days to get as I ordered late on a Monday, really not bad for a custom made PC. But the real joy is it works! I've had so many bad experiences this wasn't. Definitely would use them again.”

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Posted 4 months ago

“Professional communication, very well packaged for shipping and built exactly to specification.”

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Posted 4 months ago

“Very helpful throughout, kept updated with progress on the build and swift delivery.”

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Posted 4 months ago

“Very quick order processing time, and the laptop was high quality built exactly to our spec.”

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Posted 4 months ago

“Very quick to build the laptop, the laptop is built exactly how I wanted, it arrived really quick”

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Posted 4 months ago

“Excellent Service Throughout. I would definitely recommend PC Specialist to a friend.”

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Posted 4 months ago

“Great deal,fast delivery,great PC.”

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Posted 4 months ago

“Great quality and service. All items arrived very well packaged.”

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Posted 4 months ago

“Built a pc for me 2011 and it’s still working with never a problem, ordered a 2nd one recently for wife, was quoted £1,460 by one company but PC Specialists quated £780 for exact same build! Say no more!”

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Posted 4 months ago

“The ordering process was incredibly easy, and the bvuild time fast and efficient - the order went in Monday and I had my new computer by Thursday! The computer itself is fast, smooth and well made, easy to configure and set up and powerful enough to run every game in my library at max settings, all at a low p rice that can't be matched anywhere else. Definitely would recommend, and would use them again!”

Helpful Report

Posted 4 months ago

“Throughout the build and set-up processes, one of PC Specialist's guys was always there to help. For example, I wasn't sure which graphics card to use and, after a bit of a chat with one their guys, a winner was chosen. It couldn't be better. From me putting the PC together on-line and delivery was 3 days. How can you top that!”

Helpful Report

Posted 4 months ago

PC Specialist is rated 4.8 based on 4,060 reviews