Peacocks Reviews

“ Awful customer, service, poor quality clothing, returned an outfit.m that didn't fit, only to be told they don't refund because items purchased were 29 days ago only refund items upto 28 days.Had all intention of bringing items back for refund d but was ill Won't be shopping at Peacocks again. 👎 ”

“ Returned £57 worth of items via Evri . Peacocks still denying they received them but Evri tracking proved they received them. Been chasing this now since April and will NEVER give up complaining until they refund me . disgusting company to deal with 😡 ”

“ 99 ,,to return Parcel arrived at Peacocks warehouse only got refund for ,,4 items 2 missing Called customer service to be told there was only 4 inthe parcel and that the parcel was damaged that's why they would be missing and to contact Evri as my contract was with them The 2 items that where missing where the same one size medium and other large also return slip was missing . ”

“ Terrible quality, even worse refund policy. Basically just gave Peacocks my money and they refuse to even entertain the idea of a refund. Avoid. ”

“ Did an order in Kendal store yesterday by the staff online #200208771 for a tee-shirt and paid postage on arrival home found in the receipt that a different one had been ordered black instead of the blue one I had brought to the counter! Contacted Kendal told to contact customer service waited 20 mins for phone to be answered they could cancel the order but I would have to go in store for a refund - extra petrol and parking for their mistake. ”

“ Then she said"I said Name!" I replied "I have just told you my name!" Then the coloured hair tall woman snapped"don't talk to my colleague like that!" I didn't want my order after that & I asked for a refund & told them I won't ever shop in that store again & will be reporting them. ”

“ I ordered 2 items online for delivery to my local store. This was 27th Nov 22 and I emailed to find out when it will be delivered. Eventually emailed back to say it had been delivered to my store. It has not I've checked twice, lady at the shop checked the system and said its still in transit. Tried emailing and calling , on hold for 40mins each time. I just want a refund! ”

“ Beware if you use PayPal which alot of us do to buy things from Peacocks online & you take it back to a store you cannot get a refund I was told it was on the paperwork in the parcel but it most def doesn't tell you that Why would you buy from Peacocks ”

“ Finally gave up, Peacocks assured me they would recall parcel and refund me. ”

“ I have not received my refund for a product which I returned 2 weeks ago via 1st class mail. I contacted customer care (yeah right!) care I mean support and I have heard nothing after a week, followed up again and I hope to get some answer..... I will never ever be ordering from Peacocks online again!! Not worth the stress or the money you have to pay to return the items. It is Disgraceful ”