Pedestal Source Reviews

Name: Pedestal Source
Address: 309 Hickory Street, Fort Collins, CO
Rating: 4.95

5.0 Rating 2,362 Reviews

99 %

of reviewers recommend Pedestal Source

5.0

Based on 2,362 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Pedestal Source:

Displays built-to-order in Colorado, shipped coast-to-coast. We build the largest variety of pedestals, art displays, retail display stands, and more. Established 1987.

Note: review requests are automatically sent to every customer.

Visit Website

Phone:

800-333-9953

Email:

contact@pedestalsource.com

Location:

309 Hickory Street
Fort Collins, CO
80524

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Pedestal Source 5 star review on 4th October 2024

525

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I loved my pedestals! Amazing customer service, didn't take long to receive them at all and the packing is great!! They even give you instructions on which side to open so you can just "pour" the pedestal out of the box and have it standing in the right position. I highly recommend this company for your pedestals.”

Helpful Report

Posted 2 years ago

Thanks Jennifer! Our production crew spends a lot of time imagining and reimagining the packing and shipping procedures. Glad they were to your liking!

Posted 2 years ago

“Absolutely amazing pedestal. Perfect quality and lovingly handmade. They even did a video of it prior to shipping, so that I could okay. Every possible attention to detail was taken into account. Shipped perfectly. HIGHLY RECOMMEND.”

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Posted 2 years ago

Thanks Bonnie! Great to hear you enjoyed your experience with us, and I hope your new pedestal continues to bring beauty to your home.

Posted 2 years ago

“Order was delivered promptly, very well packaged. It looks great, exactly what we needed. Thank you?”

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Posted 2 years ago

Thanks Christi!

Posted 2 years ago

“The pedestal is beautiful and works perfectly for our art. On the first delivery, FedEx delivered it to the wrong address and refused to acknowledge their error or correct it. Pedestal Source quickly arranged for a replacement delivery at no additional charge. Outstanding customer service!”

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Posted 2 years ago

Thanks Patrick! Glad we could help set things right.

Posted 2 years ago

“Pedestal is fine...........just a little disappointed the cord was black.”

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Posted 2 years ago

Hi Ceil. Thanks for leaving your review and I'd love to send you the cord to make your pedestal a little closer to perfect. We've got clear or white available if you'd prefer. Shoot me an email and I'll get one in the mail to you. (rhys@pedestalsource.com)

Posted 2 years ago

“Pedestal Source is clear, fast, efficient and very high quality! The box and packing materials were professional. The pedestal was packed the same way I’ve seen very fine art objects packed. I highly recommend these folks.”

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Posted 2 years ago

Thanks very much Arnold! I like the idea of extending the definition of fine art all the way to the display furniture it sits on.

Posted 2 years ago

“Amazing customer service!! Michael Taylor was very patient and accommodating to my team and me. And the pedestals were great. Especially the custom one we ordered. And shoutout to Alex and the team for sending over a video mid-production so we could take a look before our items shipped. Would happily work with you all again.”

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Posted 2 years ago

Thanks from all of us Leika! We appreciate hearing about your experience.

Posted 2 years ago

“Excellent quality and workmanship. Even better customer service. I am always hesitant when I order online from an unknown source or without a personal recommendation. This time I hit the jackpot. Very pleased and would recommend.”

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Posted 2 years ago

Thanks Michael! We couldn't ask for more!

Posted 2 years ago

“My experience with Pedestal Source was stellar. I received a phone call from their customer service department within a few hours of posting my question online. I received email updates throughout the manufacturing process and even received a video of my pedestal where they showed me the measurements and told me it would be packed and on its way shortly. The end product was of excellent quality. I would highly recommend Pedestal Source. Other manufacturers should take note of the excellent customer service provided by this firm.”

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Posted 2 years ago

Thanks very much Philip! Glad you enjoyed your experience with us and I hope you enjoy your pedestal even more.

Posted 2 years ago

“Great product and great customer service! Thanks”

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Posted 2 years ago

Thanks Susan!

Posted 2 years ago

“Exactly what I needed and beautifully crafted.”

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Posted 2 years ago

“great work beautiful art work”

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Posted 2 years ago

“The pedestal is solid and looks high-end. The best part of this transaction was the youtube video that we recieved once the pedestal was completed. Very cool and custom!”

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Posted 2 years ago

Thanks! Glad you enjoyed the video. Our production team loves their 15 minutes of fame.

Posted 2 years ago

“This item was absolute perfection! I loved the little video they sent ahead of time, made me so excited for my delivery.”

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Posted 2 years ago

Thanks Holley!

Posted 2 years ago

“Absolutely flawless! Great to deal with you guys!”

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Posted 2 years ago

Thanks Jerry! Glad to hear you had a great experience. Enjoy your new pedestal!

Posted 2 years ago

“The pedestal I ordered was perfect for the statue that I wanted to display. I’ve had the statue for years and it’s always been a little awkward and it never occurred to me it was because it was just too short. It’s stunning on the pedestal and I’m so pleased with the workmanship.”

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Posted 2 years ago

Thanks Jimi! Glad we could help with your display solution!

Posted 2 years ago

“The pedestal I ordered was just what I needed. I had not been able to find another source and so happy I found Pedestal Source. Communication was easy and accurate. Delivery was right on time and the pedestal was packaged superbly. Thanks!”

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Posted 2 years ago

Thanks Deborah! We're glad you found us too! Enjoy your new pedestal.

Posted 2 years ago

“Mike and the team were amazing from the start, helping me to determine the best size, materials, etc. Customer service was outstanding all the way and the finished project is exactly what I was hoping for! Thanks so much and I am so happy I found your company. I will highly reccommend.”

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Posted 2 years ago

Thanks Carole! Glad you had a great experience with us. Enjoy your new pedestal!

Posted 2 years ago

“OK, i’ll admit that I was really impressed when pedestal source contacted me with a YouTube video of an employee measuring the finished product I had ordered just to verify that it looked good before shipping it out. I thought that was such a touch of class. However, I was not pleased when the item arrived at my House. The pedestal was intact, but the base had several hairline fractures that made me question whether or not it would hold the 200 pounds pedestal source claimed it would. Upon ordering the $220 pedestal, the operator told me that it would be another $250 to ship it, which I suppose wasn’t surprising. However, I asked him what happens if the item arrives damaged or something? Or the product is faulty in anyway, he then inferred that I would have to return the item for them to be able to replace it. When I asked who was the $250 return shipping bill, he would not certify that the company would cover it and that it would fall on me. I was nervous, but I thought to myself, what are the odds something bad would happen? When that I opened the box, which I recorded with my cell phone, just to document the fracturing, I was prepared to contact the company. But then I thought, This whole return process is not cost efficient enough. At this point, I guess I’m stuck with a fractured pedestal. Oh well, I took a chance with pedestal source and it didn’t work out. My bad.”

Helpful Report

Posted 2 years ago

Hello Mike. Very sorry to hear that your pedestal and your experience with us didn't meet your expectations. Sounds like we missed our mark on this one. You're correct that what you were told is not a cost-efficient process. Our company guarantee is that you will love your pedestal and we'll do everything we can to deliver on that promise.

Posted 2 years ago

“the pedestal arrived in perfect shape. Wonderful finish.”

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Posted 2 years ago

Thanks Christine!

Posted 2 years ago

Pedestal Source is rated 5.0 based on 2,362 reviews