Peet's Coffee Reviews

Name: Peet's Coffee
Rating: 2.35

2.4 Rating 99 Reviews

28 %

of reviewers recommend Peet's Coffee

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2.4

Based on 99 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Telephone, Email

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Peet's Coffee 1 star review on 30th September 2024

Anonymous

Anonymous // 01/01/2019

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“I have been drinking your French Roast for years! Before that the Big Bang. Publix didn’t have your French Roast yesterday so I bought your Major Dickason’s since I have grown to like the dark roasts. It is disgusting! Worse coffee I have ever tasted! I am a senior citizen so I cannot just go out & replace it. I am so disappointed. I only took a few sips & I can still taste it. Horrible. What a disappointment.”

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Posted 1 month ago

“I found Peet’s decaf coffee last year when I was looking for a decaf that doesn’t use chemicals to remove caffeine and I loved it. Since then I have purchased 4 boxes of 10 cup pods, 3 boxes of 22 cup pods and 10 boxes of 75 pods. When I got down to the last three boxes of 75 I noticed a horrible bitterness that made the coffee undrinkable. I tested one from each of the remaining two boxes and they were the same. I even went and purchased another small box. It was the same. Bitter and lousy. I don’t know what changed but it’s aweful now.”

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Posted 2 months ago

“Nice coffee and the service in Deerfields mall”

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Posted 3 months ago

“Very good coffee”

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Posted 3 months ago

“Cozy place and all staff very helpful including mr shahid . Coffee taste meet our taste .. thanks to everyone.. keep it up”

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Posted 3 months ago

“Peet's Coffee subscription delivery service is unacceptable!! Every order has a different timeline; this time 18 days from order to product receipt, last time was 6 days, and the time before 13 days. How is someone supposed to plan their fresh bean supply with a sporadic schedule like that? I cancelled my Peet's Subscription!!!”

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Posted 4 months ago

“For years I'd go to Peet's for a cup of coffee. The coffee was too strong for me so I requested 2/3 coffee, 1/3 water. I 'd add my milk and it was perfect. As of late the brewed coffee is weak beyond measure. It has no coffee flavor whatsoever. Quality has decreased while prices have increased.”

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Posted 4 months ago

“Why did you remove the soy milk? It’s SUCH a staple in so many people’s lives and you lost so many customers because of this.”

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Posted 4 months ago

“Gone downhill. Had a subscription for a few years. Every 2 weeks. It was great but Lately it’s hit and miss. They don’t have the bean they promised, they Charge me but don’t deliver, don’t respond to customer service emails. Something has changed at Peets. Not as good and reliable as they used to be. I’ll probably cancel my subscription and go local.”

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Posted 4 months ago

“I have bought two packs of 5 gift cards at costco. The online system for using them was basicly impossible to use. It started deducting balances without applying it to my order. Unless you have an extra hour or two I would not try to use Peet's online ordering system.”

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Posted 4 months ago

“Amazing coffee I had the caramel macchiato and it was delicious. Great service and amazing staff I was served by Mohi Mark and Shaina and they were very friendly attentive and approachable.”

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Posted 4 months ago

“What has happened to PEETS! I’ve been a faithful Major Dickasons customer for years. One bad bag or box didn’t stop me … two didn’t, I even blamed it on the coffee pot, tried another pot. Now I’m stuck with 40 pods and TWO bags ( fresh till 6/25) with absolutely NO TASTE! Sadly I will not be buying Peet’s again.”

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Posted 4 months ago

“I have been ordering Peets for years yet the delivery is extremely long to receive the coffee. Not only that but their Mocha Java tasted terrible and not at all the fresh tasting in the past. Shipping must change or I simply won’t order ever again. It’s ridiculous and not the 2-6 window!”

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Posted 4 months ago

“Pete’s has seemingly hamstrung their local managers by eliminating their ability to issue credit when a pound of beans is purchased at a store but the customer does not need the cup of coffee offered at that moment. I was told that even if I had a smart phone, this rebate could only occur on line. Drink your free coffee now or forget it.”

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Posted 5 months ago

“really good coffeee”

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Posted 6 months ago

“I really love my drink Hot chocolate not too sweet great taste 😍 Thanks to Julius for great service and very attentive staff.. definitely will come back soon to try another drinks”

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Posted 6 months ago

“After I have had several (42 count boxes of Peets Coffee) I grabbed a cup of coffee and wanted to read the reviews as I was just curious to see if other coffee drinkers have had the same experience as I have. I will admit I am shocked to see so many negative comments. I have enjoyed coffer for over 50 years now, and I have tried them all. My experience with Peets is one of total satisfaction. I choose Major Dickson's (pods). Reminds me of a cup of Cuban coffee I would get when I am in the Keys. It's bold yet smooth flavors are enjoyable anytime of day with no bitter aftertaste. Just a great cup of coffee every time I really enjoy Major Dickson's coffee with cigars! The combination between the two really enhances the flavors together. Yes, I can (and do) have a Bourbon with my cigars but given a choice I grab a cup of Peets and sit down to enjoy! On those occasions where I run out of my coffee, my wife will kindly pick a different band up for me. I typically go thru 2-3 cups and realize that for me coffee is a luxury. A way to relax, so I make my own coffee run. There are so many different coffee company's out there to choose from, but for my money I choose Major Dickson's to enjoy every time. For those who's experience was less favorable, try Peets again. However, this time try to find a quite place to relax, pour yourself a cup and see if you don't appreciate the flavor profile Peets has to offer. Well worth another try! Wishing You All the Best Sam”

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Posted 6 months ago

“Peet’s Customer Service When something goes wrong they are not helpful at all. It was a special offer 25% off for coffee that I usually buy. Something was wrong with the website. My 3 orders were cancelled. I called to Customer Service. They said that they would figure out and they would provide the same discount what it was offered on my order. I received an email just now with the information that they couldn’t process my orders and they can’t provide the discount what was on their website. I am not going to buy anything with Peet’s related anymore.”

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Posted 6 months ago

“I use Keurig cups and several “ exploded “ dumping coffee grounds in my cup I’ve tried repeatedly to show phots but it won’t”

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Posted 7 months ago

“The decaf dark roast- Major Dickason's Blend is the best decaf I've found. There is no 'decaf aftertaste' that many others have. It's just really good coffee. I'm drinking decaf due to health issues and now I can have great coffee again!”

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Posted 7 months ago

Peet's Coffee is rated 2.4 based on 99 reviews