Pen & Paper Reviews

Name: Pen & Paper
Address: 13-17 Royal Arcade, Cardiff
Rating: 4.91

4.9 Rating 1,144 Reviews

98 %

of reviewers recommend Pen & Paper

4.9

Based on 1,144 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

02920373738

Email:

sales@penandpaper.co.uk

Location:

13-17 Royal Arcade
Cardiff
CF10 1AE

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bought two items for Christmas presents and they arrived on time.Very good quality and worth the money .”

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Posted 7 years ago

Thank you for your review :) Pen & Paper

Posted 6 years ago

“Good service from the pen & paper. Recieved my items within a couple of days. The fountain pens were well packed and have gone down well as a Christmas present :)”

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Posted 7 years ago

Thank you Ian for your review :) Pen & Paper

Posted 6 years ago

“Thank you for the excellent service!”

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Posted 7 years ago

Thank you for your review :) Pen & Paper

Posted 6 years ago

“Great products, efficient service!”

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Posted 7 years ago

Thank you for your review :) Pen & Paper

Posted 6 years ago

“Very prompt service. Despite only ordering refills i was very pleased with everything.”

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Posted 7 years ago

Thank you Linda for your review :) Pen & Paper

Posted 6 years ago

“The single Laurige pen cases, in delicious colours, are perfect for cheering up the serious job of looking after a fountain pen. The pen is protected and can be found easily in the abyss of a handbag. The service from Pen & Paper is exemplary, as always.”

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Posted 7 years ago

Thank you Elizabeth for your lovely review :) Pen & Paper

Posted 6 years ago

“Prompt response to my order. The goods arrived very quickly. Would deal again - thank you!”

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Posted 7 years ago

Thank you for your great review :) Pen & Paper

Posted 6 years ago

“Good service, fast shipping.”

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Posted 7 years ago

Thank you Jude for your review :) Pen & Paper

Posted 6 years ago

“Very quick delivery and high quality product - very pleased thank you.”

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Posted 7 years ago

Thank you for your review :) Pen & Paper

Posted 6 years ago

“Excellent Christmas card. Not cheap, but as a special card, certainly worth it.”

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Posted 7 years ago

Thank you Alan for your review :) Pen & Paper

Posted 6 years ago

“Easy and quick to order online and collect in store.”

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Posted 7 years ago

Thank you for your review :) Pen & Paper

Posted 6 years ago

“Very good service & the Free first class recorded delivery got my Christmas present to me very quick!”

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Posted 7 years ago

Thank you ben for your review :) Pen & Paper

Posted 7 years ago

“Everything I've ordered from Pen & Paper has arrived quickly and in perfect condition. I've picked up some excellent deals in their sales and find their service to be top notch. I especially appreciate the hand written thank you note with each order received and will continue to shop from Pen & Paper in the future. Thank you for the lovely experience. :)”

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Posted 7 years ago

Thank you Andrea for your fantastic review :). Pen & Paper

Posted 7 years ago

“Excellent service again! Highly recommended.”

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Posted 7 years ago

Thank you for your review :). Pen & Paper

Posted 7 years ago

“Amazing service from the Pen and Paper! helped me find the right fountain pen for my husband.”

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Posted 7 years ago

Thank you Anne for your lovely review :). Pen & Paper

Posted 7 years ago

“Recieved my pens & diaries in a few days :)”

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Posted 7 years ago

Thank you Maggie for your review :). Pen & Paper

Posted 7 years ago

“An extremely quick and efficient service, and remarkable pricing. I loved the 'homemade' packaging, although this might not be to everyone's taste. My girlfriend is thrilled with her pen and it made her sinterklass.”

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Posted 7 years ago

Thank you John for your fantastic review :). Pen & Paper

Posted 7 years ago

“The item I wanted was out of stock. They emailed me to say another order was being placed. & again when they arrived. Placed an order & it arrived within day. Excellent service would highly recommend.”

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Posted 7 years ago

Thank you for your fantastic review :). Pen & Paper

Posted 7 years ago

“The website is easy to use - the prices were good - packed well - delivery was quick”

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Posted 7 years ago

Thank you Dan for your review :). Pen & Paper

Posted 7 years ago

“Excellent service, quick response and prompt delivery. Pen was as described and staff was very helpful.”

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Posted 7 years ago

Thank you for your fantastic review :). Pen & Paper

Posted 7 years ago

Pen & Paper is rated 4.9 based on 1,144 reviews