Pen & Paper Reviews

Name: Pen & Paper
Address: 13-17 Royal Arcade, Cardiff
Rating: 4.91

4.9 Rating 1,144 Reviews

98 %

of reviewers recommend Pen & Paper

4.9

Based on 1,144 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

02920373738

Email:

sales@penandpaper.co.uk

Location:

13-17 Royal Arcade
Cardiff
CF10 1AE

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The notebook colour I ordered was out of stock, I received an e-mail promptly to notify me and was given the option of choosing another colour or cancelling. Once I chose the new colour, my order was despatched quickly and really appreciated the Lamy pen pouch. Thank you for great service and good prices during your sale/promotion.”

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Posted 8 years ago

Thank You Bronwen for your review :) Pen & Paper

Posted 8 years ago

“order arrived fast”

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Posted 8 years ago

Thank You Keith for your review :) Pen & Paper

Posted 8 years ago

“Very speedy and highly efficient response. I felt like a customer, not an order number. Definitely shop here again.”

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Posted 8 years ago

Thank You Katie for your review :) Pen & Paper

Posted 8 years ago

“the pen refills I ordered arrived in a couple of days”

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Posted 8 years ago

Thank You Adine for your review :) Pen & Paper

Posted 8 years ago

“Love my new Visconti Van Gogh Pen :) Excellent price & service provided.”

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Posted 8 years ago

Thank You Sarah for your review :) Pen & Paper

Posted 8 years ago

“Great company - wide range of choice and fast delivery. Thank you!”

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Posted 8 years ago

Thank You Tracey for your review :) Pen & Paper

Posted 8 years ago

“Great service provided through e-mail support. Item was easy to order and packaged & delivered in a couple of days :)”

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Posted 8 years ago

Thank You Simon for your review :) Pen & Paper

Posted 8 years ago

“Was very easy to find the product i wanted and was at a brilliant price! The website was easy to use and delivery was quick. I will be recommending to friends and family.”

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Posted 8 years ago

Thank You Robert for your review :) Pen & Paper

Posted 8 years ago

“Excellent company to deal with! Great price for my lovely pen :)”

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Posted 8 years ago

Thank You Jim for your review :) Pen & Paper

Posted 8 years ago

“Delivery on time as expected and goods at a good price.”

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Posted 8 years ago

Thank You for your review :) Pen & Paper

Posted 8 years ago

“Pen & Paper offer a excellent service, fast, efficient and first class.”

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Posted 8 years ago

Thank You Robert for your review :) Pen & Paper

Posted 8 years ago

“Fantastic Service provided!! the ordering process was straight forward. The pens were at a very competitive price! Thank you Pen & Paper.”

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Posted 8 years ago

Thank You Geoff for your review :) Pen & Paper

Posted 8 years ago

“Ordered a few Leuchtturm Dotted Notebooks which i'm addicted to at the moment. They were on offer , packed well and quick delivery. Thank you for providing great service.”

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Posted 8 years ago

Thank You Debra for your review :) Pen & Paper

Posted 8 years ago

“Quick delivery and good communication.”

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Posted 8 years ago

Thank You for your review :) Pen & Paper

Posted 8 years ago

“Great service provided. Thank you for the lovely Visconti pen :).”

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Posted 8 years ago

Thank You Charles for your review :) Pen & Paper

Posted 8 years ago

“Happy with my second purchase online with the Paper & Paper. The customer service was great at helping me find the right pen for me. The delivery & packaging was great.”

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Posted 8 years ago

Thank You Darren for your review :) Pen & Paper

Posted 8 years ago

“Excellent communication and fast service, will definitely be using again!”

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Posted 8 years ago

Thank You Siobhan for your review :) Pen & Paper

Posted 8 years ago

“Thank you for your great service. My order arrived very quickly and was packed well. I will definitely be ordering again soon!”

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Posted 8 years ago

Thank You Robert for your review :) Pen & Paper

Posted 8 years ago

“Always a pleasure to deal with. They were quick to notify me one of the items was out of stock and sent it to me at a later date when it came back in stock. Great service provided!”

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Posted 8 years ago

Thank You Lorainne for your review :) Pen & Paper

Posted 8 years ago

“Excellent price for my Visconti Pen which is beautiful! The website was easy to use and delivery was quick.”

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Posted 8 years ago

Thank You Beverly for your review :) Pen & Paper

Posted 8 years ago

Pen & Paper is rated 4.9 based on 1,144 reviews