Pen & Paper Reviews

Name: Pen & Paper
Address: 13-17 Royal Arcade, Cardiff
Rating: 4.91

4.9 Rating 1,144 Reviews

98 %

of reviewers recommend Pen & Paper

4.9

Based on 1,144 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

02920373738

Email:

sales@penandpaper.co.uk

Location:

13-17 Royal Arcade
Cardiff
CF10 1AE

Write Your review

Tell us how Pen & Paper made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thank You for the excellent serice provided. My Lamy LX Rose Gold Pen looks lush!”

Helpful Report

Posted 8 years ago

Thank You Amanda for your review Pen & Paper

Posted 8 years ago

“Pen & Paper stock an excellent range of refills for good quality ballpoints. When one refill I ordered did not fit the pen (not their fault), they immediately made a full refund, including my return postage. I found their staff very pleasant and helpful.”

Helpful Report

Posted 8 years ago

Thank You Geoffrey for your lovely review :) Merry Christmas Pen & Paper

Posted 8 years ago

“Delighted with my Lamy LX Rose Gold Fountain Pen , thank you. Very friendly company to deal with. I would have no hesitation in buying from The Pen & Paper in the future.”

Helpful Report

Posted 8 years ago

Thank You Darren for your review :) Pen & Paper

Posted 8 years ago

“My initial enquiry was answered by someone who clearly wanted to answer my question properly and fully - a real person! My order was sent and received quickly and was perfect. No question I'll be ordering from here again. Efficient, friendly and good quality.”

Helpful Report

Posted 8 years ago

Thank You Nigel for your lovely review :) Merry Christmas Pen & Paper

Posted 8 years ago

“Great service provided by the Pen & Paper! Helped me find a great gift for my grandad :)”

Helpful Report

Posted 8 years ago

Thank You Sandra. Hope your grandad loves the gift. Merry Christmas Pen & Paper

Posted 8 years ago

“Easy to use website, fast delivery, everything easy from my arm chair. Very happy to recommend this Company,”

Helpful Report

Posted 8 years ago

Thank you for your review Merry Christmas Pen & Paper

Posted 8 years ago

“Packed well! Arrived quickly! Price was good! Will be using again very soon.”

Helpful Report

Posted 8 years ago

Thank You Rebecca for your review :) Merry Christmas Pen & Paper

Posted 8 years ago

“I have used this company on several occasions and have always had excellent delivery times. Never had a problem and would recommend to anyone.”

Helpful Report

Posted 8 years ago

Thank You Brian for your lovely review :) Merry Christmas Pen & Paper

Posted 8 years ago

“Excellent service, quality of product and speed of delivery. Very helpful and recommended to all. Thanks for everything.”

Helpful Report

Posted 8 years ago

Thank You Rob for your review :) Merry Christmas Pen & Paper

Posted 8 years ago

“Great service as usual but also I think the only UK supplier to have the Lamy LX Rose Gold in stock!”

Helpful Report

Posted 8 years ago

Thank You for your review Elizabeth :) Merry Christmas Pen & Paper

Posted 8 years ago

“Did exactly what you promised, great service, good price and no fuss. Product is good thanks.”

Helpful Report

Posted 8 years ago

Thank You for your review. Merry Christmas Pen & Paper

Posted 8 years ago

“Excellent response to order and prompt despatch. Highly recommended.”

Helpful Report

Posted 8 years ago

Thank You for your review. Merry Christmas Pen & Paper

Posted 8 years ago

“Competitive prices, brilliant fast delivery and overall very happy.”

Helpful Report

Posted 8 years ago

Thank You jane for your review :) Merry Christmas Pen & Paper

Posted 8 years ago

“I have bought from the Pen & Paper on many occasions and have always received a first rate service. Items shown as being in stock are and delivery has been quick and on time.”

Helpful Report

Posted 8 years ago

Thank you James for your review :) Merry Christmas Pen & Paper

Posted 8 years ago

“Really happy with the calligraphy pen and ink that I brought. Also really happy with the fast delivery.”

Helpful Report

Posted 8 years ago

Thank You for your review :) Merry Christmas Pen & Paper

Posted 8 years ago

“Really quick delivery”

Helpful Report

Posted 8 years ago

Thank you Toni for your review :) Merry Christmas Pen & Paper

Posted 8 years ago

“Excellent next day delivery. Contents well packed and arrived safely. Would definitely recommend.”

Helpful Report

Posted 8 years ago

Thank you Peter for your lovely review :) Merry Christmas Pen & Paper

Posted 8 years ago

“All went smoothly both online and on the telephone. Excellent service provided!”

Helpful Report

Posted 8 years ago

Thank you for your review :) Merry Christmas Pen & Paper

Posted 8 years ago

“After a fruitless search in stores in my home town I remembered your store from having lived in Cardiff so I contacted you and got what I wanted without any trouble at all.”

Helpful Report

Posted 8 years ago

Thank You Jean for your review :) Merry Christmas Pen & Paper

Posted 8 years ago

“I have placed four orders with the pen and paper. Every time I have had top quality service!”

Helpful Report

Posted 8 years ago

Pen & Paper is rated 4.9 based on 1,144 reviews