Pen & Paper Reviews

Name: Pen & Paper
Address: 13-17 Royal Arcade, Cardiff
Rating: 4.91

4.9 Rating 1,144 Reviews

98 %

of reviewers recommend Pen & Paper

4.9

Based on 1,144 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

02920373738

Email:

sales@penandpaper.co.uk

Location:

13-17 Royal Arcade
Cardiff
CF10 1AE

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick delivery & great price for my pen!”

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Posted 8 years ago

Thank You J P for your review :). Pen & Paper

Posted 8 years ago

“Ordered a Gold Ltd. Edition Leuchtturm1917 notebook which is very hard to get in the states. I absolutely love it. The swift International delivery is amazing. I will be ordering from them often.”

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Posted 8 years ago

Thank You Liz for your lovely review :) Pen & Paper

Posted 8 years ago

“Amazing service. I would recommend to my friends & family! Thank You Pen & Paper”

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Posted 8 years ago

Thank You Sam for your review :) Pen & Paper

Posted 8 years ago

“Wonderful pleasant staff that are very helpful all the time :)”

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Posted 8 years ago

Thank You Richard for your review :). Pen & Paper

Posted 8 years ago

“Delighted with my fountain pen.”

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Posted 8 years ago

Thank You for your review :) Pen & Paper

Posted 8 years ago

“Delighted with the service and pen. Brilliant Price!”

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Posted 8 years ago

Thank You Sarah for your review :) Pen & Paper

Posted 8 years ago

“Answered all of my questions via email very quickly. Made me feel completely comfortable to place my first order with them. The price was fantastic, the service I received from (M) was fantastic, she was very helpful, courteous and my order arrived next day. I actually emailed them to say thank you, because I was so impressed with the service.”

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Posted 8 years ago

Thank You for your lovely review. Pen & Paper

Posted 8 years ago

“Easy to use website, excellent range of products and prompt service. Diolch yn fawr, Alun Jones.”

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Posted 8 years ago

Thank You (Diolch) Alun for your review :) Pen & Paper

Posted 8 years ago

“Firstly, by actually displaying the objects I had been seeking for a grandson's 21st birthday present. Secondly, by not only making it extremely easy to purchase said items but also suggesting an add-on that just completed the gift to perfection. Thirdly, by offering all three items at a reduced price and, lastly by delivering everything to me in the time promised. I cannot stress enough just how rare all this is amongst online sellers. THank you.”

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Posted 8 years ago

Thank You Andre for your lovely review. We hope your grandson had a wonderful 21st birthday :) Pen & Paper

Posted 8 years ago

“Ordered a few Visconti Pens at excellent prices. The delivery was quite quick considering i live in Australia. Thanks Pen & Paper :)”

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Posted 8 years ago

Thank You Perry for your review. Pen & Paper

Posted 8 years ago

Thank You Perry for your review. Pen & Paper

Posted 8 years ago

“Exceptional customer service.”

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Posted 8 years ago

Thank You Clare for your review :) Pen & Paper

Posted 8 years ago

“This was the first time I was placing an order with this company online. I was glad that I could phone the shop to ask for more information about the products and delivery information. They were really helpful. It was really great that I could choose which nib to have on a Lamy Nexx M pen as I wanted a fine not the normal medium one supplied in the plastic wrapped ones. The sale prices were the best I found at the time. The order arrived quickly & well packaged. I particularly love the Special Edition Gold Leuchtturm1917 notebook . I'll definitely be ordering from them again and if I can get to Cardiff then I will pay the shop a visit.”

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Posted 8 years ago

Thank you for your fantastic review :) Pen & Paper

Posted 8 years ago

“Clear ordering process and website. Quick delivery.”

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Posted 8 years ago

Thank You Bill for your review :) Pen & Paper

Posted 8 years ago

“I recently ordered two beautiful Conklin fountain pens. As usual, they arrived quickly and are lovely to write with. Thank you!”

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Posted 8 years ago

Thank You Anna for your review :) Pen & Paper

Posted 8 years ago

“Really quick despatch and delivery and their prices are the lowest I can find online. I also really liked the personal element to my order and will definitely be coming back! Thank you.”

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Posted 8 years ago

Thank You Julia for your review :) Pen & Paper

Posted 8 years ago

“Very friendly service. Good communication and support.”

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Posted 8 years ago

Thank You for your review Pen & Paper

Posted 8 years ago

“Quick delivery and item arrived in excellent condition. Also a polite note of thanks for purchasing :)”

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Posted 8 years ago

Thank You Fiona for your lovely review :) Pen & Paper

Posted 8 years ago

“Best price for my pen on the internet!”

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Posted 8 years ago

Thank You James for your review :) Pen & Paper

Posted 8 years ago

“Excellent company to deal with - easy ordering and quick delivery. They have an incredible selection of beautiful items and I was able to find right away the particular Paperblanks journals that I had been searching for. Happy customer.”

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Posted 8 years ago

Thank You Susan for your lovely review :) Pen & Paper

Posted 8 years ago

“Good product, great prices superlative service: internet shopping at its best. I'll be back...”

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Posted 8 years ago

Thank You Karen for your review :) Pen & Paper

Posted 8 years ago

Pen & Paper is rated 4.9 based on 1,144 reviews