Pen & Paper Reviews

Name: Pen & Paper
Address: 13-17 Royal Arcade, Cardiff
Rating: 4.91

4.9 Rating 1,144 Reviews

98 %

of reviewers recommend Pen & Paper

4.9

Based on 1,144 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

02920373738

Email:

sales@penandpaper.co.uk

Location:

13-17 Royal Arcade
Cardiff
CF10 1AE

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Nice packing and fast delivery.”

Pen & Paper 5 star review on 9th May 2017

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Posted 7 years ago

Thank you Zhiwei He for your review :) The pens look lovely! Pen & Paper

Posted 7 years ago

“Great company and service, good prices and quick dispatch.Would definitely use again and recommend to others.”

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Posted 7 years ago

Thank you David for your review :) Pen & Paper

Posted 7 years ago

“You sent me the lamy pen and ink cartridgesI had ordered quite promptly (considering it was a bank holiday weekend.). I am happy with the product and your service. The intended use was for pen and watercolour wash: a brave thing to try with non waterproof ink. However careful choice of paper avoids smearing once the drawing is bone dry. In case another customer might find it useful, the successful paper was Langton watercolour paper. Best wishes. Peter Orman”

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Posted 7 years ago

Thank you for your review :) Pen & Paper

Posted 7 years ago

“Excellent service, quick and efficient delivery. I had a question that was answered promptly and was useful information. The pen itself, Lamy Safari in petrol blue, is excellent. I read some reviews of the pen which rated it highly for the beginner and pen connoisseur, I was not disappointed, it is an excellent pen,light, well balanced, comfortable grip. The nib is a tad scratchy in use but that is quite reassuring as you g e t used to the pen. The limited edition colour is nice and the matching ink the pen comes with is very good. The pen is very usable on a daily basis and has replaced my usual hi to pen for all uses from shopping lists to longer missives.”

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Posted 7 years ago

Thank you Robin for your lovely review :) Pen & Paper

Posted 7 years ago

“As always - fast, efficient and reliable service - thank you”

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Posted 7 years ago

Thank you for your review :) Pen & Paper

Posted 7 years ago

“I had a few questions about my order, and these were swiftly and professionally answered! Thank you.”

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Posted 7 years ago

Thank you for your review :) Pen & Paper

Posted 7 years ago

“Easy web site, quick delivery and offered a range of nibs that did not need a long lead time.”

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Posted 7 years ago

Thank you for your review :) Pen & Paper

Posted 7 years ago

“Easy website, great products and very quick delivery. What more could you want.”

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Posted 7 years ago

Thank you for your review :) Pen & Paper

Posted 7 years ago

“Easy to use website, prompt delivery, item well packaged and exactly what I wanted”

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Posted 7 years ago

Thank you for your review :) Pen & Paper

Posted 7 years ago

“Very fast delivery and good service.”

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Posted 7 years ago

Thank you for your review :) Pen & Paper

Posted 7 years ago

“I bought the pen which came really quickly, however it didn't have a nib. So I emailed Pen & Paper's customer service and told them, and they sent one out with my following purchase. Customer service here is amazing, 10/10 would buy again!”

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Posted 7 years ago

Thank you for your review :) Sorry about the nib. Pen & Paper

Posted 7 years ago

“Five stars. Prompt delivery, Items as ordered.”

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Posted 7 years ago

Thank you Phil for your review :) Pen & Paper

Posted 7 years ago

“Quick service - really pleased with my new gold filofax. Thank you”

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Posted 7 years ago

Thank you for your review :) Pen & Paper

Posted 7 years ago

“Wonderful service and a great section. My pre-order item arrived as promised on the date given. I would used The pen & paper again”

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Posted 7 years ago

Thank you Matthew for your review :) Pen & Paper

Posted 7 years ago

“Good service. Can't fault it.”

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Posted 7 years ago

Thank you for your review :) Pen & Paper

Posted 7 years ago

“I pre-ordered a Lamy Special Edition pen and it arrived promptly and was well packaged. It was easy to place my order and Pen & Paper offered the best value for that particular pen (at the time of purchase).”

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Posted 7 years ago

Thank you Claire for your Lovely review :) Pen & Paper

Posted 7 years ago

“Pen & Paper seemed to be the only supplier of exactly what I required. With an outstanding price and quick delivery I was delighted to have found them.”

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Posted 7 years ago

Thank you for your review :) Pen & Paper

Posted 7 years ago

“They always have the fine point which is difficult to obtain locally. The website is easy to use. The lady kept me informed about the small delay. The refills arrived in small eco packaging. Excellent service.”

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Posted 7 years ago

Thank you for your review :) Pen & Paper

Posted 7 years ago

“As I live nowhere near a pen shop it is a delight to have a shop that provides an excellent mail order service. The breadth of the choice of pens and stationary is great.”

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Posted 7 years ago

“Lovely pen - great service thankyou”

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Posted 7 years ago

Pen & Paper is rated 4.9 based on 1,144 reviews