Pen & Paper Reviews

Name: Pen & Paper
Address: 13-17 Royal Arcade, Cardiff
Rating: 4.91

4.9 Rating 1,144 Reviews

98 %

of reviewers recommend Pen & Paper

4.9

Based on 1,144 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

02920373738

Email:

sales@penandpaper.co.uk

Location:

13-17 Royal Arcade
Cardiff
CF10 1AE

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Pen & Paper 5 star review on 27th September 2018

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Pen & Paper offered great value for money. They had exactly what I wanted and processed my order in quick time. Excellent customer services. I wouldn’t hesitate to recommend them. I’ll deffinetly be a returning customer. Buy with confidence . . .”

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Posted 6 years ago

Thank you Jonathan for your great review :) Pen & Paper

Posted 6 years ago

“Great customer service”

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Posted 6 years ago

Thank you for your review :) Pen & Paper

Posted 6 years ago

“Love the extensive collection!”

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Posted 6 years ago

Thank you for your review :) Pen & Paper

Posted 6 years ago

“it took a little longer to arrive than I hoped but otherwise all fine”

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Posted 6 years ago

Thank you Lindsay for your review :) Pen & Paper

Posted 6 years ago

“this Lamy fountain pen is excellent for beginner and also there is no delivery fee which is perfect!”

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Posted 6 years ago

Thank you for your review :) Pen & Paper

Posted 6 years ago

“Love the fact I can get the pens I want with the nibs I like. The ability to customize my order was wonderful! Just wish I lived on the same continent so I could visit!”

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Posted 6 years ago

Thank you Heidi for your review :) Pen & Paper

Posted 6 years ago

“Easy and clear ordering process and swift delivery.”

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Posted 6 years ago

Thank you for your review :) Pen & Paper

Posted 6 years ago

“First class service. Easy to order and prompt delivery. Would always recommend Pen and Paper.”

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Posted 6 years ago

Thank you Ronald for your great review & pic :) Pen & Paper

Posted 6 years ago

“Helpful and prompt delivery”

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Posted 6 years ago

Thank you for your review :) Pen & Paper

Posted 6 years ago

“Excellent service and communication, buy with confidence from this seller.”

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Posted 6 years ago

Thank you Barry for your review :) Pen & Paper

Posted 6 years ago

“Great price on Kaweco pens and fast delivery.”

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Posted 6 years ago

Thank you for your review :) Pen & Paper

Posted 6 years ago

“As usual, swift, efficient service & delivery. Purchased products a delight & met, perhaps even exceeded expectations.”

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Posted 6 years ago

Thank you Peter for your lovely review :) Pen & Paper

Posted 6 years ago

“Visited this superb stationers some few months ago whilst in Cardiff. Total gem of a place. Amazing stock, eye catching displays and friendly knowledgeable staff. Customised my pen for me even though it wasn't expensive. Since then have bought more on line and had great service. Can't recommend highly enough”

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Posted 6 years ago

Thank you Martyn for your superb review :) Pen & Paper

Posted 6 years ago

“Placed my order before 3pm and it was dispatched on the same day, as promised. Very pleased with the quality of the items and the service received. I'll definitely be ordering from them again!”

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Posted 6 years ago

Thank you for your review :) Pen & Paper

Posted 6 years ago

“I love Lamy pens and have quite a collection. Pen and paper have an extensive range with lovely special editions with wonderful cartridges. Inks bottled lovely . Great service with prompt delivery”

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Posted 6 years ago

Thank you Stephanie for your review :) Pen & Paper

Posted 6 years ago

“I like how affordable everything on the website is in comparison to others and the speed that which I receive my items.”

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Posted 6 years ago

Thank you for your review :) Pen & Paper

Posted 6 years ago

“A good customer service, quick respond.”

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Posted 6 years ago

Thank you for your review :) Pen & Paper

Posted 6 years ago

“I had questions as one item I received was faulty. They did not query it or try to fob me off, they simply asked me to return the product and sent me a new one, and said keep the case that the faulty one came in. The pens and inks were superb and the problematic sketching pen was replaced without issues. Very impressed with the customer service I received when I phoned them. They are a lriffesionsk and honest company to deal with. I highly recommend them.”

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Posted 6 years ago

Thank you Joan for your great review :) Pen & Paper

Posted 6 years ago

“Excellent service and knowledgeable staff.”

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Posted 6 years ago

Thank you Peter for your review :) Pen & Paper

Posted 6 years ago

“they sell a huge selection of top quality stationary under one roof, my favorite shop when i visit Cardiff”

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Posted 6 years ago

Thank you for your review :) Pen & Paper

Posted 6 years ago

Pen & Paper is rated 4.9 based on 1,144 reviews