Pen & Paper Reviews

Name: Pen & Paper
Address: 13-17 Royal Arcade, Cardiff
Rating: 4.91

4.9 Rating 1,144 Reviews

98 %

of reviewers recommend Pen & Paper

4.9

Based on 1,144 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

02920373738

Email:

sales@penandpaper.co.uk

Location:

13-17 Royal Arcade
Cardiff
CF10 1AE

Write Your review

Tell us how Pen & Paper made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great selection of writing instruments at unbeatable prices, wrapped up in superlatively good service. I would say "I'll be back", but I've been back already...”

Helpful Report

Posted 7 years ago

Thank you Karen for your lovely review :) Pen & Paper

Posted 7 years ago

“Used the pen & paper many times and everytime everything has been great.”

Helpful Report

Posted 7 years ago

Thank you for your review :) Pen & Paper

Posted 7 years ago

“Superb service provided! Gave me great advice on which fountain pen i should buy for a present.”

Helpful Report

Posted 7 years ago

Thank you for your review :) Pen & Paper

Posted 7 years ago

“The diary is lovely and it arrived speedily. Thank you.”

Helpful Report

Posted 7 years ago

Thank you for your review :) Pen & Paper

Posted 7 years ago

“Thank you for an excellent service. Im buying way too many fountain pens!”

Helpful Report

Posted 7 years ago

Thank you for your review :) Pen & Paper

Posted 7 years ago

“My delivery was very quick especially for an international delivery. The products are great, will be ordering again soon as i can't get them in my country :)”

Helpful Report

Posted 7 years ago

Thank you for your review :) Pen & Paper

Posted 7 years ago

“As always great service provided!”

Helpful Report

Posted 7 years ago

Thank you for your review :) Pen & Paper

Posted 7 years ago

“Fast delivery, good quality products. Very happy with my purchase.”

Helpful Report

Posted 7 years ago

Thank you for your review :) Pen & Paper

Posted 7 years ago

“I ordered a Leuchtturm notebook to be delivered to Norway - delivery was as fast and I even got a free pen loop! I would not hesitate to use them again!”

Helpful Report

Posted 7 years ago

Thank you Astrid for your lovely review :) Pen & Paper

Posted 7 years ago

“Always great service provided by the pen and paper!”

Helpful Report

Posted 7 years ago

Thank you for your review :) Pen & Paper

Posted 7 years ago

“Great choice. Excellent service. Speedy delivery. Thank you.”

Helpful Report

Posted 7 years ago

Thank you for your review :) Pen & Paper

Posted 7 years ago

“The Pen & Paper shop has the best stationery available anywhere. The service is excellent, the staff allow one to browse freely. There is an excellent choice of art and craft goods. The pen counter is brilliant. Love to visit this shop.”

Helpful Report

Posted 7 years ago

Thank you for your great review :) Pen & Paper

Posted 7 years ago

“After not initially receiving my order I contacted customer services by email to query why there was a delay and then received a very quick response and my item was resent. On the second occasion it arrived very quickly. Customer service was excellent.”

Helpful Report

Posted 7 years ago

Thank you Mary for your review :). Pen & Paper

Posted 7 years ago

“Beautiful pen. Excellent service. Highly recommend”

Helpful Report

Posted 7 years ago

“Perfect! Early Christmas shopping done. Items were delivered with a few days & were at a great price!”

Helpful Report

Posted 7 years ago

Thank you for your review :). Pen & Paper

Posted 7 years ago

“Shopped online numerous times & had no problems at all. Delivery was fast and well packed. Will be back soon...”

Helpful Report

Posted 7 years ago

Thank you Dan for your review :). Pen & Paper

Posted 7 years ago

“Lovely shop to visit. Very helpful and knowledgeable staff.”

Helpful Report

Posted 7 years ago

Thank you Julian for your review :). Pen & Paper

Posted 7 years ago

“Excellent prompt service. Thoroughly recommend.”

Helpful Report

Posted 7 years ago

Thank you Barbara for your review :). Pen & Paper

Posted 7 years ago

“Excellent and courteous service. Same day dispatch as promised.”

Helpful Report

Posted 7 years ago

Thank you Sachin for your review :). Pen & Paper

Posted 7 years ago

“Excellent product and excellent service. Highly recommended.”

Helpful Report

Posted 7 years ago

Thank you for your review :). Pen & Paper

Posted 7 years ago

Pen & Paper is rated 4.9 based on 1,144 reviews