Pen & Paper Reviews

Name: Pen & Paper
Address: 13-17 Royal Arcade, Cardiff
Rating: 4.91

4.9 Rating 1,144 Reviews

98 %

of reviewers recommend Pen & Paper

4.9

Based on 1,144 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

02920373738

Email:

sales@penandpaper.co.uk

Location:

13-17 Royal Arcade
Cardiff
CF10 1AE

Write Your review

Tell us how Pen & Paper made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My favourite place to shop for pens online!”

Helpful Report

Posted 7 years ago

“I contacted Pen & Paper to enquire about my Papermate pen. I had an immediate reply, placed an order and the delivery was super quick. I wish all my online ordering was as efficient. Thank you.”

Helpful Report

Posted 7 years ago

Thank You Susan for your lovely review :) Pen & Paper

Posted 7 years ago

“For a minor requirement this was dealt with very efficiently”

Helpful Report

Posted 7 years ago

Thank You Alan for your review :) Pen & Paper

Posted 7 years ago

“Very good website and shop made brilliant by the friendly, helpful and accommodating staff for whom nothing is too much trouble. A happy experience that makes you want to come back”

Helpful Report

Posted 7 years ago

Thank You D J Lewis for your lovely review :) Pen & Paper

Posted 7 years ago

“The speed and efficiency of the service”

Helpful Report

Posted 7 years ago

Thank you for your review :) Pen & Paper

Posted 7 years ago

“Very good prices and service. I will buy again from Pen & Paper. Thank you”

Helpful Report

Posted 7 years ago

Thank You Corinna for your lovely review :) Pen & Paper

Posted 7 years ago

“very good service and my items arrived very fast”

Helpful Report

Posted 7 years ago

Thank You Lynne for your review :) Pen & Paper

Posted 7 years ago

“Excellent place to buy my Lamy pens :)”

Helpful Report

Posted 7 years ago

Thank you george for your review :) Pen & Paper

Posted 7 years ago

“Excellent prompt service”

Helpful Report

Posted 7 years ago

Thank You Pam for your review :) Pen & Paper

Posted 7 years ago

“Quick delivery and Papermate refill seems fine.”

Helpful Report

Posted 7 years ago

Thank You Stan for your review :) Pen & Paper

Posted 7 years ago

“Pleasant, efficient, fast service. Sent me an email to check my exact requirements, and delivered the following day. Recommended.”

Helpful Report

Posted 7 years ago

Thank You for your review :) Pen & Paper

Posted 7 years ago

“So pleased to be able to buy papermate refils for my favourite ballpoint pen from the 1970's. These refils are rarer than hen's teeth! The transaction was quick and trouble free. Thank you.”

Helpful Report

Posted 7 years ago

Thank You for your review :) Pen & Paper

Posted 7 years ago

“I was very impressed by the quick delivery of my Lamy nibs and ink cartridges, and also by the free postage. I shall certainly be using Pen and Paper for future orders. Elizabeth C.”

Helpful Report

Posted 7 years ago

Thank You Elizabeth for your lovely review :) Pen & Paper

Posted 7 years ago

“As described with prompt delivery.”

Helpful Report

Posted 7 years ago

Thank You for your review :) Pen & Paper

Posted 7 years ago

“Excellent service!”

Helpful Report

Posted 7 years ago

Thank You Drew for your review :) Pen & Paper

Posted 7 years ago

“Prompt delivery & excellent customer service.”

Helpful Report

Posted 7 years ago

Thank You Sarah for your review :) Pen & Paper

Posted 7 years ago

Thank you for your review :) Pen & Paper

Posted 7 years ago

“As usual, a lovely choice of pen delivered promptly! Thank you.”

Helpful Report

Posted 7 years ago

Thank You Anna for your review :) Pen & Paper

Posted 7 years ago

Thank You Anna for your review :) Pen & Paper

Posted 7 years ago

“Quick delivery and well packaged item”

Helpful Report

Posted 7 years ago

Thank You for your review :) Pen & Paper

Posted 7 years ago

Thank You for your review :)

Posted 7 years ago

“Product and service both excellent, and prompt, courteous and efficient communication. This is how a company should be! Will definitely return to order more items and replenish my supply of notepaper. Thank you, "Pen and Paper"!”

Helpful Report

Posted 7 years ago

Thank You Brenda for your lovely review :) Pen & Paper

Posted 7 years ago

“Everything was perfect. The ordering process, packaging, delivery and the goods!”

Helpful Report

Posted 7 years ago

Thank You Jim For Your Review Pen & Paper

Posted 7 years ago

Pen & Paper is rated 4.9 based on 1,144 reviews