Pen & Paper Reviews

Name: Pen & Paper
Address: 13-17 Royal Arcade, Cardiff
Rating: 4.91

4.9 Rating 1,144 Reviews

98 %

of reviewers recommend Pen & Paper

4.9

Based on 1,144 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

02920373738

Email:

sales@penandpaper.co.uk

Location:

13-17 Royal Arcade
Cardiff
CF10 1AE

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered a Lamy fountain pen and refills for my Kaweco Sport pen - it was really fast delivery, lovely stationery and also a handwritten note, which shows a nice touch to customer care. I will definitely buy more from here!”

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Posted 8 years ago

Thank You Anna for your review :) Pen & Paper

Posted 8 years ago

“I am very pleased with the competitive price, swift dispatch, and responsive customer service that Pen and Paper provided for my recent purchase of a Yard-O-Led Grand Viceroy Victorian fountain pen and Diamine ink. The pen is gorgeous and writes beautifully. I live in the US and would like to buy more frequently if there were a lower-price delivery charge offered for smaller orders that I don't mind taking a while to arrive.”

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Posted 8 years ago

Thank You for your review :) Pen & Paper

Posted 8 years ago

“Really lovely pen bought for my eldest daughter's 30th birthday in April who I'm sure will be absolutely delighted with it. The pen and refills arrived well packed and extremely quickly. I would have no hesitation in recommending The Pen & Paper Company for your stationary supplies.”

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Posted 8 years ago

Thank you Denise for your review. I hope your daughter enjoyed her birthday present. Pen & Paper

Posted 8 years ago

“Excellent service from the staff, the Yard O Led pens & pencils are great value!”

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Posted 8 years ago

Thank You Jerry for your review :) Pen & Paper

Posted 8 years ago

“Excellent service with quick delivery!”

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Posted 8 years ago

Thank You Jake for your review :) Pen & Paper

Posted 8 years ago

“Pleased with the quality of service. My order arrived really quickly.”

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Posted 8 years ago

Thank You fiona for your review Pen & Paper

Posted 8 years ago

“Fantastic support from Gabrielle when my pen wasn't in stock. Quick delivery and exceptional customer service - will certainly be shopping with you again! Thank you :)”

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Posted 8 years ago

Thank You for your review :). Pen & Paper

Posted 8 years ago

“Visited the shop in Cardiff, who were very helpful as they let me try out the 3 different Lamy italic nibs but told me that I could only buy the Lamy Safari fitted with italic nib online. So I bought a pen online, with free postage and it arrived in a couple of working days. Overall very pleased and would use again.”

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Posted 8 years ago

Thank You for your review. Pen & Paper

Posted 8 years ago

“Lovely pen for a leaving present for a senior person.”

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Posted 8 years ago

Thank You for your review :) Pen & Paper

Posted 8 years ago

“Good service, prompt delivery, product exactly as described. I'm very happy with this purchase.”

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Posted 8 years ago

Thank You Alun for your review. Pen & Paper

Posted 8 years ago

“Pen & Paper presented good value for money and delivered my order well within the promised standard delivery timescale. I would recommend Pen & Paper for stationary to anyone looking for an excellent and personal service.”

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Posted 8 years ago

Thank You Daniel for your review :) Pen & Paper

Posted 8 years ago

“Great store with a huge range of products! Staff are always incredidably helpful and are always willing to go the extra mile for the customer.”

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Posted 8 years ago

Thank You for your review :) Pen & Paper

Posted 8 years ago

“I ordered a broad nib for the lamy pen and receive one with a medium nib. Not good.”

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Posted 8 years ago

Dear Joe We were sorry this happened to your order and hope you are enjoying your new pen and freebies we have sent you. Thank you for your order. Pen & Paper

Posted 8 years ago

“Really lovely pens, which arrived well packed and extremely quickly - no problems at all!”

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Posted 8 years ago

Thank You Michelle for your review :) Pen & Paper

Posted 8 years ago

“Excellent choice and prices, free delivery!”

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Posted 8 years ago

Thank You Rebecca for your review Pen & Paper

Posted 8 years ago

“Fast and satisfied : )”

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Posted 8 years ago

Thank You for your review :) Pen & Paper

Posted 8 years ago

“The Website was easy to navigate. Order arrived quickly and was such a good price for my pens.”

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Posted 8 years ago

Thank You Christine for your review :) Pen & Paper

Posted 8 years ago

“Great service, prices & delivery. Will be using again!”

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Posted 8 years ago

Thank You Jemma for your review :) Pen & Paper

Posted 8 years ago

“Fast quick delivery with some very good prices for Pens!!!”

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Posted 8 years ago

Thank You James for your review :) Pen & Paper

Posted 8 years ago

“Ordered some refills for my Lamy pen. They arrived very quickly. Excellent service.”

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Posted 8 years ago

Thank You Simon for your review :) Pen & Paper

Posted 8 years ago

Pen & Paper is rated 4.9 based on 1,144 reviews