Pen & Paper Reviews

Name: Pen & Paper
Address: 13-17 Royal Arcade, Cardiff
Rating: 4.91

4.9 Rating 1,144 Reviews

98 %

of reviewers recommend Pen & Paper

4.9

Based on 1,144 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

02920373738

Email:

sales@penandpaper.co.uk

Location:

13-17 Royal Arcade
Cardiff
CF10 1AE

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Never had any problems with the Pen & Paper. Have ordered on numerous occasions where the staff have been very helpful and quick delivery.”

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Posted 9 years ago

Thank you Rebecca for your review. Pen & Paper

Posted 9 years ago

“Good prices for fountain pens. Delivery was quick!”

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Posted 9 years ago

Thank you Jemma Pen & Paper

Posted 9 years ago

“Enjoying My New Lamy Safari Neon Lime Fountain Pen. Quick Delivery!”

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Posted 9 years ago

Thank you for your review :) Pen & Paper

Posted 9 years ago

“Bought a gorgeous Yard O Led viceroy pocket Victorian ballpoint pen which came with free first class delivery! Quick reliable service.”

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Posted 9 years ago

“I love this shop I have been buying from there for years now and can't fault it! It's got what I need and for good prices too”

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Posted 9 years ago

Thank you for your review Grant Pen & Paper

Posted 9 years ago

“Very happy with my purchase. Arrived quickly and well packed. Something I'd been looking for and couldn't find elsewhere, the range of products is fantastic. Would recommend happily to anyone.”

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Posted 9 years ago

Thank You Sarah For your lovely review :). Pen & Paper

Posted 9 years ago

“Lovely Shop In Cardiff to have a look around, also bought basildon bond paper online, quick delivery!”

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Posted 9 years ago

Thank You James :) Pen & Paper

Posted 9 years ago

“A rapid, efficient service. I haven't bought a bottle of green fountain pen ink since I was a student 50 years ago but Pen & Paper made it easy.”

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Posted 9 years ago

Thank you for your review Ian. :) Pen & Paper

Posted 9 years ago

“Excellent service, item posted quickly very efficient. thank you.”

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Posted 9 years ago

Thank You for your review Pen & Paper

Posted 9 years ago

“Fantastic service provided by Pen & Paper. E-mail query was responded to in minutes of sending. Very impressive. No hesitation using them in the future based on this service level.”

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Posted 9 years ago

Thank You for your review. Pen & Paper

Posted 9 years ago

“I have dealt with Pen And Paper many times over the last few years and each time have received first class service, I am currently waiting upon delivery of two of the new Lamy Imporium ballpoints which they kept me informed of prior to release, the communication has been top notch all the way. I would definitely recommend this business to anyone looking for an excellent place for pens and other stationery and I will definitely be using them myself in future.”

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Posted 9 years ago

Thank You Neil for your lovely review. Hope you are enjoying the Lamy Imporium Pens. Pen & Paper

Posted 9 years ago

“Email query responded to instantly and information provided very informative. Ordered same day and delivered very quickly. Package was in a solid (didn't know they did them that robust) Jiffy Bag. Thanks for a great experience. Great personal touch !”

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Posted 9 years ago

Thank You Les for your lovely review :) Pen & Paper

Posted 9 years ago

“Great prices, good communication and quick delivery. What more could I want? Will def use again.”

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Posted 9 years ago

Thank You Tj For Your Lovely Review :) Pen & Paper

Posted 9 years ago

“Lamy al-star pen arrived quickly! Good service.”

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Posted 9 years ago

Thank You For Your Review Yeru Pen & Paper

Posted 9 years ago

“I dont know it is possible, but I made an order, which was shipped to Denmark, and I had it the day after it was shipped from the UK store. Nice product that I could not find in Denmark. Very satisfied with my purchase.”

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Posted 9 years ago

That You Charlotte For Your Lovely Review Pen & Paper

Posted 9 years ago

“slow shipping,the item is defective.”

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Posted 9 years ago

“About a month ago i bought a Visconti Van Gogh Pen which was a great price! Free First Class Delivery aswell.”

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Posted 9 years ago

Thank You Steven Pen & Paper

Posted 9 years ago

“Excellent shopping experience . The staff were very helpful over the phone. Have placed two orders now , one online and one over the phone :)”

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Posted 9 years ago

Thank You Paul Pen & Paper

Posted 9 years ago

“Coral lamy pen - Fast delivery and excellent pricing. Will definitely use again.”

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Posted 9 years ago

Thank you Nils :) Pen & Paper

Posted 9 years ago

“Always provided with Excellent service :). The shop is pleasant and wonderful to shop in and have also ordered online where the service was also great. I always recommend to family & friends who are looking for pens , stationery or art supplies.”

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Posted 9 years ago

Thank you Wendy for your review. Pen & Paper

Posted 9 years ago

Pen & Paper is rated 4.9 based on 1,144 reviews