Pen & Paper Reviews

Name: Pen & Paper
Address: 13-17 Royal Arcade, Cardiff
Rating: 4.91

4.9 Rating 1,144 Reviews

98 %

of reviewers recommend Pen & Paper

4.9

Based on 1,144 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

02920373738

Email:

sales@penandpaper.co.uk

Location:

13-17 Royal Arcade
Cardiff
CF10 1AE

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great range of products at a fair price.”

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Posted 7 years ago

“Excellent service, my purchase arrived promptly and well packed and with a free notebook and a pen I hadn't expected, much appreciated and a lovely surprise. Would definitely use again”

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Posted 7 years ago

“Good range of products and quick delivery”

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Posted 7 years ago

“I just love the store & the website is so easy to use!”

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Posted 7 years ago

“Fast shipping, great selection!”

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Posted 7 years ago

“A great service. Had to phone re one item received and knew the answer straight away.”

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Posted 7 years ago

“got the item”

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Posted 7 years ago

“Needed to order a special birthday present, left it to the last minute - staff at Pen&Paper were really helpful, and ensured I got what I needed. Friendly and helpful service!”

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Posted 7 years ago

Thank you for your review :) Pen & Paper

Posted 7 years ago

“Great company to deal with - they got the out of stock item back in quickly and sent it to me next day. Recommended!”

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Posted 7 years ago

Thank you for your review :) Pen & Paper

Posted 7 years ago

“Really good service - they got the elusive Lamy Petrol ink in quicker than other stores and delivered it quickly with the matching pen.”

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Posted 7 years ago

“Goods as described with fast delivery and competitive prices.”

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Posted 7 years ago

Thank you for your review :) Pen & Paper

Posted 7 years ago

“Really fast delivery and great customer service! You can tell they are very passionate about what they do!”

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Posted 7 years ago

Thank you Rosie for your review :) Pen & Paper

Posted 7 years ago

“Everything came in great timing, packed well and in perfect condition”

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Posted 7 years ago

Thank you for your review :) Pen & Paper

Posted 7 years ago

“Very friendly, helpful and efficient. Couldn't ask for more.”

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Posted 7 years ago

Thank you Graham for your review :) Pen & Paper

Posted 7 years ago

“Easy ordering and goods arrived on time.”

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Posted 7 years ago

Thank you for your review :) Pen & Paper

Posted 7 years ago

“good service”

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Posted 7 years ago

Thank you for your review :) Pen & Paper

Posted 7 years ago

“Usual superior service from Pen & Paper; great selection of pens, competitive prices and superquick service. I'll be back...”

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Posted 7 years ago

Thank you Karen for your lovely review :) Pen & Paper

Posted 7 years ago

“They sent me my stuff double quick and made my purchase very easy”

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Posted 7 years ago

Thank you for your review :) Pen & Paper

Posted 7 years ago

“My pen was a great price & delivered withing a few days!”

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Posted 7 years ago

Thank you for your review :) Pen & Paper

Posted 7 years ago

“I regularly shop with this company, both on line and in person. They are always very professional and courteous. If they do not have what you need in stock then they make every effort to obtain it for you and always keep you informed. Excellent service.”

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Posted 7 years ago

Thank you Katherine for your fantastic review :) Pen & Paper

Posted 7 years ago

Pen & Paper is rated 4.9 based on 1,144 reviews