Pen & Paper Reviews

Name: Pen & Paper
Address: 13-17 Royal Arcade, Cardiff
Rating: 4.91

4.9 Rating 1,144 Reviews

98 %

of reviewers recommend Pen & Paper

4.9

Based on 1,144 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

02920373738

Email:

sales@penandpaper.co.uk

Location:

13-17 Royal Arcade
Cardiff
CF10 1AE

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivery was prompt and product well presented. Thank you.”

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Posted 8 years ago

Thank you for your review :) Pen & Paper

Posted 8 years ago

“It is a real good experience to buy a pen from here. Got a fine quality product and enjoyed using it. I shall come here back again for purchasing in future.”

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Posted 8 years ago

Thank you Dr. Sagnik for your lovely review :) Pen & Paper

Posted 8 years ago

“Fantastic service! Bought a new Lamy pen from the Pen & Paper store in Cardiff. The assistant was very knowledgeable on the products and friendly. Will defiantly be using their services again.”

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Posted 8 years ago

Thank you Mr Spear for your lovely review :) Pen & Paper

Posted 8 years ago

“great service”

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Posted 8 years ago

Thank You Karen for your review :) Pen & Paper

Posted 8 years ago

“Fast delivery”

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Posted 8 years ago

Thank You for your review. Pen & Paper

Posted 8 years ago

“Great price and quick service best of all free leather Lamy pen holder. Quick answer to questions better service than Amazon and John Lewis thanks”

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Posted 8 years ago

Thank You Alan for your lovely review :) Pen & Paper

Posted 8 years ago

“Excellent fast and efficient service.”

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Posted 8 years ago

Thank You Mark for your review :) Pen & Paper

Posted 8 years ago

“Bought a planner. It came nicely packaged and very quickly. Also the hand written thank you note was a very nice touch.”

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Posted 8 years ago

Thank You Mia for your lovely review. Pen & Paper

Posted 8 years ago

“Very quick and a free gift”

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Posted 8 years ago

Thank you Deirdre for your review :) Pen & Paper

Posted 8 years ago

“Pen delivered within two days to IoW. My wife is very pleased with her birthday present. Thank you.”

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Posted 8 years ago

Thank You David for your review :) Pen & Paper

Posted 8 years ago

“Very happy with the service and delivery. Good product! - Will be ordering again :)”

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Posted 8 years ago

Thank you Susan for your review :) Pen & Paper

Posted 8 years ago

“Very fast and prompt delivery. Items I ordered are for Christmas presents. Beautiful colours. Many thanks and a very merry Christmas.”

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Posted 8 years ago

Thank you Gillian for your review :) Pen & Paper

Posted 8 years ago

“Delightful range of stock with prompt delivery.”

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Posted 8 years ago

Thank you for your review :) Pen & Paper

Posted 8 years ago

“Very quick, very efficient and flexible in providing exactly what I wanted. Arrived promptly, well packed - all in all, very good service”

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Posted 8 years ago

Thank you for your review :) Pen & Paper

Posted 8 years ago

“The best company I have ever used online. - My first choice of pen was unavailable, but within hours I was contacted with another choice, which was perfect. The service and the quality of the pen were fantastic, I would not hesitate to use Pen & Paper again. My son was delighted with his gift.”

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Posted 8 years ago

Thank you Jim for your lovely review :) Pen & Paper

Posted 8 years ago

“After mistakenly sending me the wrong diary, Pen & Paper immediately apologised, sent me the correct diary, and refunded postage and packing on the one I returned. I was very impressed and would have no hesitation in buying from them again,”

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Posted 8 years ago

Thank you Helen for your lovely review :) Pen & Paper

Posted 8 years ago

“This item is a Christmas gift and it is beautiful. Much cheaper than John lewis. Easy transaction, well packaged sending free signed for delivery. I will be back. Thank you.”

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Posted 8 years ago

Thank you Joy for your review :) Pen & Paper

Posted 8 years ago

“I telephoned to enquire about a new fountain pen for myself, discussed my needs with your colleague and am now very satisfied with my new Cross Bailey pen. The service was excellent, thank you.”

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Posted 8 years ago

Thank you Murdo for your lovely review :) Pen & Paper

Posted 8 years ago

“Great online service and prices. Pen & Paper now bookmarked as my "go to" stationery supplier”

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Posted 8 years ago

Thank You Natalie for your review :) Merry Christmas Pen & Paper

Posted 8 years ago

“Fast efficient service. Item exactly what I wanted. Delighted. would definitely recommend your company. many thanks. happy Christmas. Linda Banks”

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Posted 8 years ago

Thank You for your lovely review Linda :) Merry Christmas Pen & Paper

Posted 8 years ago

Pen & Paper is rated 4.9 based on 1,144 reviews