Peninsula Business Services Reviews

Name: Peninsula Business Services
Address: Peninsula, Victoria Place, Manchester, Peninsula, Victoria Place, Manchester, United Kingdom
Rating: 4.94

4.9 Rating 987 Reviews

99 %

of reviewers recommend Peninsula Business Services

Company Reviews

Questions

Metrics

4.9

Based on 987 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	100%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Phone:

0808 501 6830

Email:

reviews@peninsula-uk.com

Location:

Peninsula, Victoria Place, Manchester,
Peninsula, Victoria Place, Manchester
United Kingdom
M4 4FB

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Gareth is always incredibly helpful and I do not know what I would do without his advise. He is always quick to respond and he understands both the care setting and the employment law, making him an absolute asset to Peninsula and any company he supports.”

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Posted 1 year ago

Thank you so much for the 5 star rating, Emma! Gareth is an amazing asset to Peninsula and we appreciate his expertise and hard work. We're so glad to hear that you benefit from Gareth's knowledge and advice. It makes us feel proud to know we're able to help our customers make the best decisions.

Posted 1 year ago

“Very thourough health and safety review.”

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Posted 1 year ago

Thank you so much Carolyn for your kind words and 5 star rating! We are delighted to know that you found our health and safety review to be very thorough. We appreciate your vote of confidence in Peninsula Business Services!

Posted 1 year ago

“Brilliant service! Answered all my questions.”

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Posted 1 year ago

Thank you for your 5 star rating of Peninsula Business Services! We are very glad to hear that you have had a wonderful experience and appreciate you praising our brilliant service and our team for answering all of your questions!

Posted 1 year ago

“Catherine Langford was excellent, very professional and comprehensive in her approach, giving us detailed and much-needed advice and running beyond the allocated time to ensure that our needs were met”

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Posted 1 year ago

Thank you Ann for your wonderful 5 star rating of Peninsula Business Services. We are so glad to hear that Catherine was excellent, professional and comprehensive in her approach. It means a lot to us to know that she went above and beyond to make sure your needs were met. We appreciate your kind comments.

Posted 1 year ago

“Very informative and helpful onboarding session with Isobel.”

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Posted 1 year ago

Thank you Lurgan for your 5 star review! We are delighted that you had a positive experience with Peninsula Business Services, and especially with Isobel's informative and helpful onboarding session.

Posted 1 year ago

“As we are very new to Peninsula, not really knowing what to expect, the Client Support manager was not just informative but patient, going through everything that would be expected to happen over the next few weeks and setting up meetings for our onboarding, on how to use the system, who we could call in emergencies etc. Glad to know there is always a person at hand if needed. I would just like to say a big thank you”

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Posted 1 year ago

Thank you so much for your kind words regarding Peninsula Business Services! We are very proud to be of service to you and appreciate the high rating you have given us. We also appreciate that you took the time to provide valuable feedback, highlighting how our client support manager was not just informative but also patient. We are truly humbled that you were satisfied with the onboarding process and that you feel secure knowing our customer support is just a call away in case of any emergencies. Thank you again for your vote of confidence in us!

Posted 1 year ago

“Einaas Farooky was extremely helpful during our call this morning and was able to answer my query immediately which is always a positive. Thank you for your help.”

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Posted 1 year ago

Thank you so much, Matthew, for the 5 star rating of Peninsula Business Services. I am so pleased to hear that Einaas Farooky was able to resolve your query promptly and efficiently. We aim to provide the best customer service possible! Thank you again for your kind words.

Posted 1 year ago

“This is feedback on my experience using Peninsula in general. I selected Peninsula as our first ever HR Service Provider last year, and they have been an invaluable source of expertise. The whole process to begin the new business relationship was really smooth, and I could seek guidance and support with new HR cases immediately. I have a team of dedicated experts who support me every step of the way, and it's so reassuring to know that I can call any time of day for guidance. I honestly don't know what I would have done without them!”

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Posted 1 year ago

Thank you so much for your wonderful 5 star rating, Donna! It's always a pleasure to hear that Peninsula Business Services was able to provide our clients with an excellent experience. I'm so glad to hear that you have an amazing team of dedicated experts that have been supporting you every step of the way and that you have been well looked after throughout your time with us. We're delighted to know that our services have been invaluable to you, and we appreciate your lovely feedback.

Posted 1 year ago

“Brilliant customer service, very professional and knowledgeable. Peninsula always get back to my queries quickly.”

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Posted 1 year ago

Thank you for your 5 star rating of Peninsula Business Services! We are so glad that you had a great experience with our customer service team and that we were able to respond to your queries in a timely manner. Your kind words of praise truly mean a lot to us. Thank you so much for your support!

Posted 1 year ago

“Reactive, realistic and supportive - everything I needed when dealing with this issue - many thanks to Gareth!”

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Posted 1 year ago

Thank you so much, Judith, for your 5 star rating of Peninsula Business Services! We are so glad to hear that you found us to be reactive, realistic and supportive. We strive to provide the best customer service experience possible and it is truly a pleasure to hear that we were able to meet those goals for you. Many thanks to Gareth for helping you in this situation!

Posted 1 year ago

“Lisa Rhodes was extremely helpful, provided valuable advice and followed up with an email. Thank you!”

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Posted 1 year ago

Thank you very much for your 5 star rating, Alexius! We are delighted to hear that Lisa Rhodes was so helpful and provided such valuable advice. Your review means a lot to us and we are glad that we were able to exceed your expectations. Thank you again for your kind words!

Posted 1 year ago

“Since becoming involved with Susan smithson in regards to the health and safety support for our service she has been an excellent source of support. She always reply’s to emails, is on hand to offer her advice and has always gone above and beyond to ensure that we have the information we need. Thanks Susan you have taught us so much in regards to how we can get the best use out of the services offered to us. :-)”

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Posted 1 year ago

We are grateful to have Susan as part of our team and truly appreciate her hard work, dedication and commitment. Her contributions are invaluable to the success of our team and we thank her for her time and effort. Thank you for your 5 star rating and we will be passing on this excellent feedback! Have a great weekend, The Peninsula Team

Posted 1 year ago

“Peninsula have been a huge support for our HR and documentation services for two years now and we are incredibly impressed and grateful for the service we have received. Hazel Benson, Sarah Whittingham, Richard Godley and Rebecca Rylott have been incredibly huge supports in our business and we certainly could not have gotten through the transformation we've been through as a company without them. As a single HR leader across various jurisdictions, having Peninsula on hand for UK support has been very valuable and certainly allowed me to feel comfortable with all decisions being made across the business. They have been my team where I don't have one internally and at this stage of the business, I would not be able to provide adequate services to the company without them.”

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Posted 1 year ago

Thank you so much Laura-Jean for your fantastic 5 star rating of Peninsula Business Services! We are so pleased that you have had such positive experiences with us and were a large part of allowing your company to successfully undergo a transformation. We will be passing this excellent feedback onto the team! have a great week, The Peninsula Team

Posted 1 year ago

“On speaking with all members of staff at Peninsula especially Nicola Strawbridge and Karen Wilson they always go over and above to help me and with something that I find extremely difficult to get my head around that make sure that I do not hang up the phone until I am 100% happy. I am always made to feel comfortable and always given 100% of their time.”

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Posted 1 year ago

Thank you so much for your wonderful 5 star rating, Emma! We really appreciate your kind words about our staff, and your loyalty as a returning customer. We strive to provide outstanding customer service and the highest quality of work, and we are pleased to know that you've had such positive experiences with us. We will be passing on the fantastic feedback.

Posted 1 year ago

“I received the first on-boarding call to have a basic understanding of the services and to book further and more tailored meetings to discuss HR and H&S aspects. I also received the login details to the Health App included in the subscription (it looks like an interesting benefit for the employees). Overall the customer experience is very professional and the on-boarding process looks logical.”

Helpful Report

Posted 1 year ago

Thank you so much for your 5 star rating of Peninsula Business Services! We are truly humbled that you took the time to give us this generous review. We strive to provide the best service possible and it's encouraging to hear that we've done just that. Your support is greatly appreciated!

Posted 1 year ago

“Don't sign up to this not accepted by bigger companies tried to cancel they won't, just keep charging for a service you don't use, don't waste your money there are better services to work with for health and safety that dont crash you out and have to start all over again and then told they don't accept them”

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Posted 1 year ago

“Amazing, prompt professional help.”

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Posted 1 year ago

Thank you so much for your 5-star rating! We are so glad to hear that you had an amazing experience with our prompt and professional help. Your positive feedback means a lot to us and we highly appreciate it.

Posted 1 year ago

“Jodie was very efficient in solving the query which meant that we could continue with business as usual -”

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Posted 1 year ago

Thank you so much, Matt, for your 5 star rating of Peninsula Business Services! We are so grateful that Jodie was able to efficiently resolve your query which allowed you to continue to do business as usual. We will pass on the great feedback!

Posted 1 year ago

“Super swift response form the Lead Corporate Account Manager, thank you!”

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Posted 1 year ago

Thank you so much for your 5 star rating of Peninsula Business Services, Karina! We greatly appreciate your kind words. We are delighted to hear that you have had a great experience with the Lead Corporate Account Manager. Thank you for your support.

Posted 1 year ago

“Good to meet up with Simon Hopes again. He gave sound and practical advice which was well received by myself. Thanks for the portal briefing which I will use to lead and inspire my Team to be even safer and better informed than ever before!”

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Posted 1 year ago

Thank you, Stephen, for the 5 star rating of Peninsula Business Services. we appreciate that you found our advice to be sound and practical and that the portal briefing was well received. We look forward to further inspiring your team to be even safer and better informed! Have a great day, From the Peninsula Team

Posted 1 year ago

Peninsula Business Services is rated 4.9 based on 987 reviews