Peninsula Business Services Reviews

Name: Peninsula Business Services
Address: Peninsula, Victoria Place, Manchester, Peninsula, Victoria Place, Manchester, United Kingdom
Rating: 4.94

4.9 Rating 982 Reviews

99 %

of reviewers recommend Peninsula Business Services

Company Reviews

Questions

Metrics

4.9

Based on 982 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	100%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0808 501 6830

Email:

reviews@peninsula-uk.com

Location:

Peninsula, Victoria Place, Manchester,
Peninsula, Victoria Place, Manchester
United Kingdom
M4 4FB

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have been working with Peninsula for the past 8 years and I could not have hoped for a better partnership. It has given our managers and executives comfort when dealing with both simple and highly complex HR issues. All Peninsula staff have been professional and compassionate to the needs of the business, especially Katie Rafferty who has supported us recently through a very challenging time. I would not hesitate to recommend Peninsula.”

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Posted 1 year ago

Thank you so much, Katrina, for the wonderful 5-star rating of Peninsula Business Services! We are so happy to hear that you've had such a positive experience working with our team and that you were particularly impressed with the support from Katie. It's great to hear that you would recommend our service. Thank you for your feedback, we will make sure to share this with the team!

Posted 1 year ago

“First time with Peninsula. Welcome call with Daniel Lee was most informative. I could ask lots of questions without feeling stupid! I look forward to our whole team working with them.”

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Posted 1 year ago

Thank you so much, Dee, for your 5 star rating of Peninsula Business Services! We're so pleased to hear that your first time working with us was a positive experience, thanks to the welcome call with Daniel Lee. We pride ourselves on making our clients feel comfortable and at ease, so we're glad your questions could be answered without any judgement. We look forward to continuing to work with your whole team!

Posted 1 year ago

“Kamel Belhadj provide an EXCELLENT SERVICE. He listened and implimented what was required and sent it to me the same day. REALLY EXCELLENT. NICE TO TALK TO ON THE PHONE TOO. AN ASSET TO HIS COMPANY. Dr Jak Kypri”

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Posted 1 year ago

Thank you so much for your kind words about Kamel Belhadj and the services he provided. We are so pleased to hear that he gave you such excellent service, and that you enjoyed speaking to him on the phone. His dedication to excellence is an asset to our company. Thank you again for your 5 star rating!

Posted 1 year ago

“Following a long drawn out HR issue with an employee, I have been liaising with Jodie Flynn. I would like to commend her patience and diligence with the situation. Thanks Jodie once again :)”

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Posted 1 year ago

Thank you Annette for your 5 star rating of Peninsula Business Services! I would also like to extend my gratitude to Jodie Flynn, who has been so patient and diligent while dealing with our long-drawn-out HR issue. Thanks Jodie once again :)

Posted 1 year ago

“We are new to Peninsula and are so impressed with the everyone we have interacted with so far. They are all professional, friendly and very helpful. Service so far has been exceptional. We are really looking forward to our future partnership. Tyres was very helpful in our introductory call today and explained everything clearly so it was easy to understand. He was very informative and friendly and made us feel very welcome.”

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Posted 1 year ago

Thank you Natalie for your outstanding 5 star rating of Peninsula Business Services! We are happy to hear that you are impressed with the service so far! Thank you for your feedback for Tyez, we will make sure to share this on to the team!

Posted 1 year ago

“Tyez was professional and informative. The information he provided was clear and concise. I cannot fault the Team's Call”

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Posted 1 year ago

Thank you so much for your 5-star rating! We are thrilled to hear Tyez was professional and informative, and that the information he provided was clear and concise. We appreciate your kind words and are delighted that you cannot fault the Team's call. Thank you again for your support!

Posted 1 year ago

“Thank you Graeme for your assistance today. Always great service from Peninsula team.”

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Posted 1 year ago

Thank you for the 5-star rating, Graeme! We are delighted to hear of the great service that you experienced with the Peninsula team. Your feedback is appreciated and we look forward to having you as our customer again. Thank you for your assistance today. We truly appreciate your support!

Posted 1 year ago

“Chloe Burrell helped us negociate the redundancy issues when closing down our business. We found the process to be very onerous and difficult - a great deal of time would have been saved on both sides if the CORRECT drafted letters for the staff throughout the process could have been given for us to copy precisely and accurately. This would have meant that the employees call to meetings contained all the correct wording instead of the to-ing and fro-ing with Chloe telling us we weren't doing things correctly. Why not just do the letters for us? We all felt that the process was arduous and tedious and we felt that as we pay a great deal of money for Peninsula's assistance, we should have had much better hand-holding over such sensitive issues. Chloe probably did her best as her hands are probably tied by Peninsula's rules and regulations but nevertheless the whole point of us employing Peninsula is to be given correct information from the outset during what was a traumatic and difficult time for all concerned.”

Helpful Report

Posted 1 year ago

Thank you for your 4-star rating of Peninsula Business Services, Hon. We are sorry you felt the process of closing down your business was tedious and that you received incorrect information. We are pleased to hear that you felt Chloe Burrell did her best to negotiate the redundancy issues with the right letters and briefings for everyone involved, and we're grateful she was able to step in a help in this difficult time. We appreciate your valuable feedback and have shared this with a senior member of the team to review. Thank you.

Posted 1 year ago

“Bethan was clear, concise, helpful, empathetic and practical. thank you.”

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Posted 1 year ago

Thank you, Marie, for the 5-star rating and for taking the time to review Peninsula Business Services. We are thankful that Bethan was clear, concise, helpful, empathetic, and practical—your feedback is appreciated!

Posted 1 year ago

“I had excellent experience all round. Thanks.”

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Posted 1 year ago

Thank you for your 5 star rating of Peninsula Business Services! I am so glad to hear that you had an excellent experience all round. Thanks for taking the time to share your experience with us!

Posted 1 year ago

“Beware of using this company. Shocking ethics. Tricked me into autorenewal which I asked not to have and I'm being billed for another year. Terrible deception. Definitely get legal advice before using this company.”

Helpful Report

Posted 1 year ago

“needed some help with H&S forms and called peninsula on an off chance they would be bale to help Einaas told me exactly what I had to do, where to go on the portal and get the best results. And as we all know H&S is not easy at the best of times. Thank you!”

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Posted 1 year ago

Thank you for your 5 star rating of Peninsula Business Services! We really appreciate your positive review and we are so glad we could help with your H&S forms. We understand that H&S can be a difficult process, so it's great to hear that we were able to make it a bit easier for you. We appreciate your kind words!

Posted 1 year ago

“Very helpful, friendly, professional and informative.”

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Posted 1 year ago

Thank you Matt for your great 5 star rating of Peninsula Business Services. We really appreciate your kind words - "Very helpful, friendly, professional and informative". We're so glad to have received your positive review!

Posted 1 year ago

“We have been using Peninsula for a long time, but this past year, we have been in more need of their advice, due to the particular issues facing the Early Years Sector. All of the advisors that we have dealt with have been great, and this past month, Graeme Clarke has helped me particularly with specific advice. I've particularly appreciated his prompt and succinct advice, so thank you.”

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Posted 1 year ago

Thank you, Mel, for your 5-star rating of Peninsula Business Services! It's great to hear that you are still happy with our service after all these years! We appreciate your amazing feedback and will be sure to pass this on. Have a great day.

Posted 1 year ago

“Very excellent”

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Posted 1 year ago

Thank you for your very excellent 5 star review, Jaqueline! We appreciate your kind words and are proud that Peninsula Business Services has met your expectations.

Posted 1 year ago

“Helpful and Informative”

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Posted 1 year ago

Thank you so much for your 5 star rating of Peninsula Business Services! We are so glad to hear that our services were both helpful and informative. We strive to ensure that our customers have a excellent experience and are so pleased that it seems as though we succeeded. It is greatly appreciated!

Posted 1 year ago

“Good, precise and timely advice on a time critical matter. Thank you!”

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Posted 1 year ago

Thank you so much for your 5 star rating of Peninsula Business Services! We are so pleased to hear that you received good, precise and timely advice on your time critical matter. We are grateful for your kind words and appreciate your feedback!

Posted 1 year ago

“Maria Fasole was super helpful and reassuring in supporting us through a challenging HR issue. She was calm, collected and clear with her guidance and made herself available at short notice. Very much appreciated.”

Helpful Report

Posted 1 year ago

Thank you so much for your 5 star rating! We're delighted to hear that Maria Fasole was helpful and reassuring throughout the HR issue. We're glad that she was able to provide clear and concise guidance and provide the support you needed at short notice. We truly appreciate your thoughtful feedback!

Posted 1 year ago

“We had our first meeting since signing our first contract with Peninsula today. Hugo Moreira was very welcoming and a good introduction to the company. We are very happy with our initial contacts and look forward to the future.”

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Posted 1 year ago

Thank you Val for the 5 star rating of Peninsula Business Services. We had our first meeting since signing our first contract with Peninsula today and Hugo Moreira was very welcoming and gave us a good introduction to the company. We are really happy with our initial contacts and look forward to the future. Thank you for your kind words!

Posted 1 year ago

“Have just had the pleasure of receiving guidance from Chloe Burrell who has been absolutely fantastic. The situation I required assistance with, had some extremely disturbing aspects to it and Chloe listened to my views sensitively before a resolution was agreed upon. Chloe is yet another member of the Peninsula team that cannot be praised highly enough. As a service user, I have never not felt fully supported. Your staff team are amazing Peninsula and valued individuals like Chloe Burrell ensure we stay with you all. Thank you!”

Helpful Report

Posted 1 year ago

Thank you so much for taking the time to share your experience with us, Sarah! We are glad to hear that you had such a positive experience with Chloe Burrell. We are thrilled that she was so attentive and sensitive to your situation and was able to help you reach a resolution. We appreciate your kind words about Chloe and the Peninsula team—your recognition is greatly valued. Thank you again for your 5-star rating! It is a pleasure to serve you.

Posted 1 year ago

Peninsula Business Services is rated 4.9 based on 982 reviews