Peninsula Business Services Reviews

Name: Peninsula Business Services
Address: Peninsula, Victoria Place, Manchester, Peninsula, Victoria Place, Manchester, United Kingdom
Rating: 4.94

4.9 Rating 990 Reviews

99 %

of reviewers recommend Peninsula Business Services

Company Reviews

Questions

Metrics

4.9

Based on 990 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	100%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0808 501 6830

Email:

reviews@peninsula-uk.com

Location:

Peninsula, Victoria Place, Manchester,
Peninsula, Victoria Place, Manchester
United Kingdom
M4 4FB

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The inspector DAKACHI executed her work professionally. Her voice of tone and approach of questioning and response to asked questions was excellent.”

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Posted 10 months ago

“Tammy is very helpful and very responsive. I enjoy having a primary person to speak with who is aware with the circumstances and is always able to help”

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Posted 1 year ago

“Having only just signed up with Peninsula it's too early to give a full review. Up to now they seem to be able to assist us with a current issue. Once this is resolved I will give a full review !”

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Posted 1 year ago

Thank you for your 4 star rating of Peninsula Business Services! We are pleased to hear that we have been able to assist you with a current issue up to this point. We appreciate and understand that you feel it is too early to give a full review. We are looking forward to having you give a full review in due course.

Posted 1 year ago

“Chloe Burrell helped us negociate the redundancy issues when closing down our business. We found the process to be very onerous and difficult - a great deal of time would have been saved on both sides if the CORRECT drafted letters for the staff throughout the process could have been given for us to copy precisely and accurately. This would have meant that the employees call to meetings contained all the correct wording instead of the to-ing and fro-ing with Chloe telling us we weren't doing things correctly. Why not just do the letters for us? We all felt that the process was arduous and tedious and we felt that as we pay a great deal of money for Peninsula's assistance, we should have had much better hand-holding over such sensitive issues. Chloe probably did her best as her hands are probably tied by Peninsula's rules and regulations but nevertheless the whole point of us employing Peninsula is to be given correct information from the outset during what was a traumatic and difficult time for all concerned.”

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Posted 1 year ago

Thank you for your 4-star rating of Peninsula Business Services, Hon. We are sorry you felt the process of closing down your business was tedious and that you received incorrect information. We are pleased to hear that you felt Chloe Burrell did her best to negotiate the redundancy issues with the right letters and briefings for everyone involved, and we're grateful she was able to step in a help in this difficult time. We appreciate your valuable feedback and have shared this with a senior member of the team to review. Thank you.

Posted 1 year ago

“Great Customer Service”

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Posted 1 year ago

Thank you, Lizl, for your 4-star rating of Peninsula Business Services! It's always great to hear feedback from our customers. We're proud to provide great customer service and we appreciate your kind words. Thank you again!

Posted 1 year ago

“Introduction call was helpful.”

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Posted 1 year ago

Thank you for taking the time to rate our services at Peninsula Business Services with 4 stars! We're glad to hear that your introduction call was helpful. If there is anything we can do to support you better, please feel welcome to message us via reviews@peninsula-uk.com

Posted 1 year ago

“Very good understanding of the products and very good at articulating the processes and answers to questions we had”

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Posted 1 year ago

Thank you very much Sameer for your 4 star rating of Peninsula Business Services! We are very glad to hear that you had a very good understanding of our products and that our team was able to articulate the processes and answers to your questions very well.

Posted 1 year ago

“the client services agent addressed the problem with the online database and offered a solution whereby Peninsula are going to download the documents due to an issue this end. She was most helpful and very pleasant to talk to.”

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Posted 1 year ago

Thank you so much for your 4 star rating, we appreciate your feedback. We're pleased to hear that our Client Services Team was helpful in resolving the issue with the online database, and that their service was pleasant. Please let us know if we can support you any further.

Posted 1 year ago

“A bit of confusion over the intial call. Very efficient at sorting out video call appointments and site visit. A very polite and helpful.”

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Posted 1 year ago

Thank you for the 4-star rating, River! We are sorry if there was any confusion over the initial call, if there still remains to be any confusion, please feel welcome to contact us via reviews@peninsula-uk.com so we can make sure you are confident in regards to our services, however, we are please that our team was efficient and helpful in sorting out the video call appointment and site visit. We appreciate your kind words and are happy to have you onboard!

Posted 1 year ago

“Very friendly and helpful”

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Posted 1 year ago

Thank you so much for taking the time to give us a 4 star rating at Peninsula Business Services. We really appreciate your feedback! We're delighted that you had a positive experience with our staff, and that you found them very friendly and helpful.

Posted 1 year ago

“Jodie Flynn at Peninsula was very helpful and quick to respond to our queries. Provided us with all the relevant information and support that we required.”

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Posted 1 year ago

Thank you so much for your kind 4 star rating of Peninsula Business Services, Laura! It's great to hear that Jodie Flynn was very helpful and quick to respond to your queries. We are glad that you were provided with the relevant information and support you needed.

Posted 1 year ago

“Explained things really well, booked in appointment really quick also explained that we could contact them when needed between Monday and Friday.”

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Posted 1 year ago

Thank you for your 4-star rating, we appreciate your positive feedback and are glad that you received an explanation of services, and that booking an appointment was quick and easy. If there is anything we can do to better support you, please feel welcome to reach out to us via reviews@peninsula-uk.com

Posted 1 year ago

“My renewal was actioned quickly and courteously, the only improvement would be to make the transition from one contract to another more seamless from a communication point of view.”

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Posted 2 years ago

Thank you for your 4 star rating of Peninsula Business Services. It's great to hear that your renewal was actioned quickly and courteously. We appreciate your feedback and will take your suggestion into account in order to improve our communication and make the transition between contracts smoother. We wish you a great day, The Peninsula Team

Posted 2 years ago

“Sarah Aslam was very helpful and informative when we had a problem with 2 employees.”

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Posted 2 years ago

Thanks for the 4-star rating, Nicky! We're glad to hear Sarah Aslam was helpful and informative when you had trouble with two of your employees. We appreciate your feedback! All the best, Denver

Posted 2 years ago

“as a company we are new to Peninsula everyone who I've dealt with has been amazing, patient, knowledgeable, extremely helpful. we look forward to working alongside Peninsula for many years to come. would highly recommend them,”

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Posted 2 years ago

Thank you for your 4 star rating of Peninsula Business Services, Angie! We are truly thankful for your loyalty and appreciate your kind words about our company. Your satisfaction is our top priority, and it is great to know that we have been able to meet your expectations. We look forward to continuing to work with you for many years to come. All the best, Denver

Posted 2 years ago

“Catherine helped with our HR Documentation review yesterday and was very thorough & professional”

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Posted 2 years ago

Thanks so much for your fantastic review and 5-star rating!😃 We're really pleased to hear that Catherine has been able to help you. We will be passing on the great feedback! Have a great day! Denver

Posted 2 years ago

“Good overview”

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Posted 2 years ago

Thanks so much for your 4-star rating!😃 We're really pleased to hear that the team has been able to help you. Have a great day! Denver

Posted 2 years ago

“Very positive and friendly young lady. Did explain things too quickly for me, felt very rushed.”

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Posted 2 years ago

Thanks so much for your review and 4-star rating!😃 We're pleased to hear that you spoke to a happy and friendly member of our team at Peninsula. We're sorry to hear that you felt some parts of your welcome call were rushed. I've passed this onto the senior manager to investigate further. If you would like to provide any further details, please email reviews@peninsula-uk.com Hope you have a great day,

Posted 2 years ago

“Craig C has provided great advise to get complex HR issues resolved and with a great turn around time as well! Craig's support is much appreciated and has made it a positive experience.”

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Posted 2 years ago

Thanks so much for your fantastic review and 5-star rating!😃 We're really pleased to hear that we have been able to help you. It's great to know that you are happy with Peninsula's services. Have a great day, Denver

Posted 2 years ago

“Jamil was the consummate professional and could not have been more helpful or patient. He supported my self initially, followed by my assistant to complete a tricky risk assessment for a programme, alongside a more straight forward venue assessment. Thank you for being so helpful and following back-up on your service.”

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Posted 2 years ago

Peninsula Business Services is rated 4.9 based on 990 reviews