Peppersmith Reviews

Name: Peppersmith
Address: Unit 10 Discovery Way, Horam, East Sussex
Rating: 4.85

4.9 Rating 478 Reviews

96 %

of reviewers recommend Peppersmith

4.9

Based on 478 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Peppersmith 5 star review on 12th June 2024

Paul Stanwix

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The best spearmint gum and mints I have tasted in years. Thank you!”

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Posted 9 months ago

We love that your Peppersmith Mints & Gum experience was soooo tasty – hope to see you again soon! - Team Peppersmith 💚

Posted 9 months ago

“Good company, very informative website.”

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Posted 9 months ago

We think you are fabulously 5 star too! - Team Peppersmith 💚

Posted 9 months ago

“Dealing with the staff is great but on arrival of my parcel the chewing gum packs were all bashed in as they were put loosely in the box and went all over the place. The outside box was also damaged quite badly. Its a shame as usually the packaging is excellent.”

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Posted 9 months ago

Hi John, thanks for your feedback, a member of the team will be in touch - Team Peppersmith 💚

Posted 9 months ago

“I am an immediate fan. Refreshing, nicely packed, choice of smaller packs perfect to carry with you.”

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Posted 9 months ago

Big thanks for taking the time to share your minty fresh feedback. We appreciate it and we appreciate you too! - Team Peppersmith 💚

Posted 9 months ago

“Strawberry it's delicious. Lemon is not my thing.. Peppermint is WAY stronger than the extra strong mint. Eating them after a meal or a sugar snack is definetly keeping my mouth healthy”

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Posted 9 months ago

Wow Rosie! We’re loving the positive vibes. Hope to see you for more mintylicious treats very soon! - Team Peppersmith 💚

Posted 9 months ago

“Apart from being good for my teeth and showing improvement on them they are very tasty.”

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Posted 10 months ago

Thank you Steven! Your teeth will thank you too! - Team Peppersmith 💚

Posted 10 months ago

“Excellent service and very pleased with the mints. And no plastic!”

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Posted 10 months ago

Big thanks for your kind words Russell! - Team Peppersmith 💚

Posted 10 months ago

“I love these mints and will purchase no other mints as they have set the bar high. However, was not happy about now having to order minimum of 6 boxes I think it was for the mega box mints as this has increased from the previous minimum order of 4 boxes.”

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Posted 10 months ago

Thank you for sharing our love of minty delights. We are sorry that you are not happy with this increase, if this is not well received by customers we will look into making changes accordingly. Big thank you for your feedback. - Team Peppersmith 💚

Posted 10 months ago

“I love these mints, and the fact they are sugar free. I heard about the benefits of xylitol and decided to try for myself. It's early days yet but so far I know I love the taste, and there is no weird after-taste. Overall very refreshing. The one thing I was not sure about is the box is a little fragile to be just throwing in my bag - it could either be squashed or fly open or both so I keep it upright in a pocket of its own for now. So far no accidental spills but knowing myself it's bound to happen sooner or later. I would like to request a better closing card box please. Thank you”

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Posted 10 months ago

Thanks for your review Emma! We know our packaging is pretty cool but sometimes has its moments.. your feedback is awesome to hear so we can take onboard and look at further ways to improve. - Team Peppersmith 💚

Posted 10 months ago

“Excellent products.”

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Posted 10 months ago

We love that you love our products John! Thanks so much. - Team Peppersmith 💚

Posted 10 months ago

“Scrummy and ethical. Great to have something good to help keep my teeth and breath good.”

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Posted 10 months ago

Your review is even more delicious than our mints! Thanks Keith! - Team Peppersmith 💚

Posted 10 months ago

“1st time I have tried Peppersmith. Very nice mints, as my usual source of xylitol mints has been very difficult to find recently. Bought them directly from website. Good prompt service. Lemon and strawberry pastilles also good. Will buy again”

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Posted 10 months ago

We love that you love our products, your feedback means the world and more. Thank you Mike! - Team Peppersmith 💚

Posted 10 months ago

“Good company to deal with - easy to order and delivered quickly.”

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Posted 10 months ago

Your feedback means the world and more, thanks Catherine! - Team Peppersmith 💚

Posted 10 months ago

“Remedied my mistake. It cost me but it was my fault. Now back on track hopefully.”

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Posted 10 months ago

Thanks Sarah - we hope you will be back for more minty freshness soon! - Team Peppersmith💚

Posted 10 months ago

“I’m a long time customer. Excellent for my dental health & also tastes amazing.”

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Posted 11 months ago

Thanks so much Catherine, we appreciate you! - Team Peppersmith 💚

Posted 10 months ago

“Excellent product(s), excellent and swift service/delivery. Highly recommend!”

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Posted 11 months ago

Thanks.. you've got us blushing over here Kevin! - Team Peppersmith 💚

Posted 10 months ago

“Great company and fantastic service”

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Posted 11 months ago

Thank you! We hope to see you for more minty freshness again soon Anthony… - Team Peppersmith 💚

Posted 10 months ago

“It's refreshing and tastes great. Highly recommend over store bought brands with all their additives.”

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Posted 11 months ago

Feeling the love over here 💚 big thanks from us all Aleksandras - Team Peppersmith

Posted 10 months ago

“I have always found the customer care extremely helpful, and I love the product!”

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Posted 11 months ago

Thank you so much for your kind words Jane! - Team Peppersmith 💚

Posted 10 months ago

“Very good product, quick transaction, thanks”

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Posted 11 months ago

Thanks so much for your kind words Corina! - Team Peppersmith 💚

Posted 10 months ago

Peppersmith is rated 4.9 based on 478 reviews