Peppersmith Reviews

Name: Peppersmith
Address: Unit 10 Discovery Way, Horam, East Sussex
Rating: 4.85

4.9 Rating 471 Reviews

97 %

of reviewers recommend Peppersmith

4.9

Based on 471 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Peppersmith 5 star review on 12th June 2024

Paul Stanwix

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent product / excellent service.”

Helpful Report

Posted 1 month ago

Thank you for your lovely review 🎉🙏 - Your Peppersmith Team 💚

Posted 1 month ago

“First time of trying the gum and the lemon mints - which are surpisingly good - I didn't expect mint to go well the lemon but the ratio of flavours is spot on. Love the neat packaging. I am hoping they might come up with a 'Dentyne' flavour from years ago - which was clove or cinnamon I think and really gave a fresh breath -”

Helpful Report

Posted 2 months ago

🤩 Thank you for your review and feedback! 🙏 And welcome to our minty world. 😊 It's full of surprises like our Sicilian Lemon Mints 🍋 Your Peppersmith Team 💚

Posted 2 months ago

“Ok,but too expensive”

Helpful Report

Posted 2 months ago

Thank you for your review! 🙏 We'll be in touch... Your Peppersmith Team 💚

Posted 2 months ago

“Dear Peppersmith. The mints are good. Some of the changes that you have made in the last year are not welcome. A comparison between my orders of October 2023 and September 2024 is instructive. You have changed from Mighty Box to Mighty Pouch, each of c. 100 mints, and increased the price of each by 25p; that's ok. However, you also have changed your minimum order quantity from 4 boxes to 6 pouches and increased your postage charge from 99p to £2.49; neither of which is welcome. I buy these mints for my wife. 6 pouches is c. 600 mints which, at 1 a day, is over 18 months supply. The best before date on the latest pouches is March 2026, so just about ok. Look at the time between my last 2 orders and you will see that 4 boxes (400 mints) lasted my wife 11 months, which, allowing for her having given one box to her daughter, broadly corresponds with normal usage. Yes, I know that you do mini-packets, but the prices of these is disproportionately higher than the price of your Mighty Box-Pouch and makes them uneconomical. We have found a shop which supplies your mini-packets, but they further increase the retail sale price. Please re-think. Regards.”

Helpful Report

Posted 2 months ago

Thank you for you review and your detailed feedback! 🙏 We really appreciate you taking the time. 😊 Your Peppersmith Team 💚

Posted 2 months ago

“Excellent website, easy to place my orders and delivery was even swifter than expected 👍😊”

Helpful Report

Posted 2 months ago

🎉 Yay! 🤩 Thank you for your lovely review. 🙏 We really appreciate it. 😊 Your Peppersmith Team 💚

Posted 2 months ago

“i love peppersmith mints. but, whenever i apply a discount code, it works initially, then, when i go to pay it reverts back to full price. it's the second time this has happened. why?”

Helpful Report

Posted 2 months ago

🤩 Thank you for your kind words and your feedback! 🙏 We will be in touch with you directly to try and work out what is going on there. 🤔 Your Peppersmith Team 💚

Posted 2 months ago

“Great product, never any issues with the orders. Happy teeth.”

Helpful Report

Posted 2 months ago

Yay! We love that you are part of our minty world 😊 🤩 Thank you for all the stars! 🙏 Your Peppersmith Team 💚

Posted 2 months ago

“These are the only sweets I eat! Sugar free & paper packets, but delicious too. Hard to beat.”

Helpful Report

Posted 2 months ago

🤩 Thank you for all the praise. 🙏 It means the world 😊 Your Peppersmith Team 💚

Posted 2 months ago

“Love this gum, it always makes my teeth feel strong , clean and fresh.”

Helpful Report

Posted 2 months ago

Thank you! 🙏 That's so lovely to hear. 😊 Your teeth will thank you too! Your Peppersmith Team 💚

Posted 2 months ago

“Excellent product, excellent service, very prompt delivery. Very good value.”

Helpful Report

Posted 2 months ago

😊 Wow... That's a lot of praise! Thank you 🙏 Your Peppersmith Team 💚

Posted 2 months ago

“Great service, prompt delivery.”

Helpful Report

Posted 2 months ago

We are pleased to hear it! 😊 Thank you 🙏 Your Peppersmith Team 💚

Posted 2 months ago

“Great product and a good price and variety buying direct from Peppersmith.”

Helpful Report

Posted 2 months ago

Your review is just as delicious as our minty treats! 😊 Thank you so much 🙏 Your Peppersmith Team 💚

Posted 2 months ago

“1st class”

Helpful Report

Posted 2 months ago

🤩 Thank you! 🙏 We think you're fabulous too 😊 Your Peppersmith Team 💚

Posted 2 months ago

“Definitely my favourite chewing gum, I purchased both spearmint & peppermint and got a nice discount on my first order!”

Helpful Report

Posted 2 months ago

Thank you! 🙏 And your teeth will thank you too! 😊 Your Peppersmith Team 💚

Posted 2 months ago

“Excellent lemon mints. Keep a packet in hand bags rucksacks and everywhere you might want one”

Helpful Report

Posted 2 months ago

🤩 Thank you for your review! 🙏 It sounds like our minty treats are with you wherever you go 😊 Your Peppersmith Team 💚

Posted 2 months ago

“Really like these mints been using along time , I do think there should be a regular percentage off for regularly customers like myself who buy 8 boxes every 2 months.”

Helpful Report

Posted 2 months ago

Thank you for your kind words and being a fellow long time mint lover! 🙏😊 Your Peppersmith Team 💚

Posted 2 months ago

“Very good quality product using British grown mint and manufactured in Finland, I have tried all the flavours and love them all! Order was very well packed and dispatched quickly. Response to queries from the company are prompt, helpful and friendly. I am very happy to have found this company and have already recommended them to many people.”

Helpful Report

Posted 2 months ago

🤩 Thank you for your kind words! 🙏 We are pleased you are a part of our minty world 😊 Your Peppersmith Team 💚

Posted 2 months ago

“I received only one pack originally and had to contact your service department to arrange for the rest to be delivered..Apart from this all was well.”

Helpful Report

Posted 2 months ago

Thank you for your honest review and feedback! 🙏 We are glad we got things sorted for you 😊 Your Peppersmith Team 💚

Posted 2 months ago

“I have bought Peppersmith chewing gum for a long time now. I like it because it's sugar free and good for my teeth. I wouldn't buy any other.”

Helpful Report

Posted 2 months ago

🤩 Thank you! 🙏 Your teeth will thank you too 😁 Your Peppersmith Team 💚

Posted 2 months ago

“The satchets of mints are very handy to carry around, I pop one in my handbag. The flavours are new and refreshing.”

Helpful Report

Posted 2 months ago

We think your mint too 😊 Your Peppersmith Team 💚

Posted 2 months ago

Peppersmith is rated 4.9 based on 471 reviews