“Would recommend to all. Cannot fault the service, next day delivery as promised. I wasn't sure if it would arrive because I ordered it on a Friday, but the bag duly turned up on Saturday morning.
The bag itself is beautifully soft leather and fantastic quality. I have seen the same bag on other sites for significantly more.
Couldn't be happier.”
“I haven't received this item yet. I emailed your team mimday asking when it would be with me and your team replied it would be here Tuesday. But it never arrived. I paid extra money to have it delivered on first class but it's taking just as long as it would on a normal delivery (2-4 days) I am very disappointed. As it still hasn't arrived today can I ask you when will I receive it? I want an accurate answer this time please.”
“To whom it may concern,
I would like to review with the great comments but I want to let you know that I ordered the brown bag from your company. Unfortunately, when I opened the package which I found that my bag is black. I feel very upset that my first time order from your company.”
“Ordered a bag on Sunday, advised that it would be dispatched Monday, delivered Tuesday. Then nothing. I chased on Thursday, and was told order had never been sent. I am very unimpressed. I have since purchased the bag elsewhere.”
We did make a mistake with this order and have apologised to the customer and refunded immediately. The customer asked for a change to the order and this manual intervention triggered an error on our system, which we've now resolved but are very sorry that the customer was inconvenienced.
“This leather wash bag was purchased as a present and was despatched/ delivered to Northern Ireland very efficiently. The bag itself is of excellent quality, the leather exterior is soft to touch, the interior lining is properly sewn and does not catch in the zip, which is a problem encountered with other poor quality products I looked at in shops. Overall, I am impressed with the service and product.”
“Very good service. Nice to be given a delivery time , although I was out for the first delivery date, so a new one given. The parcel could have been left in the porch, however, for the first attempted delivery, which I had requested on order form, which would have saved second visit. Overall pleased with service.”
“this is the first time I have bought anything from this company. The website was very informative and easy to use. Delivery was fast. Product was good quality and affordable. Great value for money. I would definitely recommend this company and would use it again. Very pleased.”
“I wanted to get a birthday gift for my son and found plenty of choice - the only hard part was making my final decision! Service was excellent and the satchel I chose went down a treat. Thank you.”