“Ordered a pair of gloves, did not receive them and was not even offered a replacement; extremely dissatisfied as a first time customer and awful customer service.”
We're sorry Mr Chung didn't receive the gloves we sent, he was very angry and cross so we issued an immediate and full refund of the £11.50 he had spent. However he still wanted us to send another pair of gloves which we weren't prepared to do as the refund had been paid.
“The delivery was prompt and courteous and the item was of the usual high quality of Troop bags. It is strong, stylish and well made; it will last for years. I recommend it.”
“The bag I bought from Perfect Bags was not entirely the same as the one shown on the photo on the website However I did give the bag as a present and it was well received.”
