PerfectFit Reviews

Name: PerfectFit
Address: PerfectFit, Unit 1, Advantage Business Park, Spring Lane South, Malvern, Worcestershire
Rating: 4.88

4.9 Rating 1,941 Reviews

97 %

of reviewers recommend PerfectFit

4.9

Based on 1,941 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Write Your review

Tell us how PerfectFit made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

PerfectFit 5 star review on 16th December 2024

Tanya Hawksbee

PerfectFit 5 star review on 15th December 2024

Beccy

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fits perfectly, and easy to put on our dog.”

Helpful Report

Posted 10 months ago

It is great to hear that you find the harness easy to put on your pup and that you are happy with the fit. Thank you for taking the time to review us!

Posted 10 months ago

“Brilliant customer service and harnesses and products are if a high standard.”

Helpful Report

Posted 10 months ago

It is great to hear that the team looked after you well and you are a fan of of the quality of your new harness, Petra :) Thank you for the feedback!

Posted 10 months ago

“I love our new harness as you only replace the section that your furbie out grows. The staff are so helpful advising you of the correct size for your dog”

Helpful Report

Posted 10 months ago

We love that you love your pup's new harness, Sharon! Thank you for taking the time to review us :)

Posted 10 months ago

“My dog started to dislike having her harness put on I tried several different makes all though they seemed to fit they were not perfect . I read up on perfect fit and I thought the principle of three parts which could be mixed I ordered a harnes for my cocker spaniel it was small .medium and xs it is perfect and still room for adjustment if needed .”

Helpful Report

Posted 10 months ago

Thank you for your review, Karie. It is great to hear that you have finally found a good fit for your lovely Cocker Spaniel :)

Posted 10 months ago

“Excellent product and service. We have spent a small fortune to find a harness to fit our dachshund and finally found this. Such a helpful company. We are extremely pleased. Can thoroughly recommend this product”

Helpful Report

Posted 10 months ago

Thank you for your recommendation, Sue! It is lovely to hear that your Daxi is happy in their PerfectFit :)

Posted 10 months ago

“Finally have found a harness I can get to fit! With the harness being in different sizes sections it is great 😊 Thank you!”

Helpful Report

Posted 10 months ago

It is great to hear that you have found a good fitting harness with us! Thank you for your lovely review :)

Posted 10 months ago

“Absolutely brilliant would highly recommend!”

PerfectFit 5 star review on 1st February 2024

Helpful Report

Posted 10 months ago

Just look at your beautiful pair! We love the wine colour against your pup's silver coat :) Thank you for taking the time to write us a review.

Posted 10 months ago

“The service you receive is 5*. I wasn't sure what size to get, emailed straight away with the exact one to buy, fits my dog perfectly! They are such good quality, I won't buy any other brand harness now.”

Helpful Report

Posted 10 months ago

It's great to hear that you are sticking with us, Rachel :) Thank yo for the lovely review.

Posted 10 months ago

“great customer service!”

Helpful Report

Posted 10 months ago

Thank you for the review! It is great to hear that the team looked after you well :)

Posted 10 months ago

“I was introduced to Perfect fit by my dog trainer and used it for my older dog. In the summer I got a new puppy and wanted to use a supportive harness and immediately wanted to use perfect fit. I emailed them with photos and measurements and they were brilliantly responding asap and advising me the best size to go with. My puppy is now 7 months and I am really pleased. The beauty of perfect fit is that you can change the different parts of the harness as they grow. My puppy decided that he wanted to be huge so had to buy new harnesses BUT I know I'm buying the best harness for my dog.”

Helpful Report

Posted 10 months ago

Thank you for writing us such a lovely review :) It is great to hear how happy you have been with your harness.

Posted 10 months ago

“Had to buy a harness for my new puppy Jack Russell. Had a chat with someone via the online assistant and they directed me to the specific item best suited for my dog. Arrived next day. Simple.”

Helpful Report

Posted 10 months ago

It is great to hear that you found ordering Jack's harness quick and easy, Stuart! Thank you for the positive feedback :)

Posted 10 months ago

“Gilly couldn't have been more helpful and caring sorting the right fit for my little Maltipoo who had grown out of her first two mega tiny harnesses. Great quality too. Very highly recommend.”

Helpful Report

Posted 10 months ago

It is great to hear that Gilly looked after you and your little one well, Sonia :) Thank you for taking the time to write us a review.

Posted 10 months ago

“Was recommended to get the PerfectFit Harness by my dog trainer during a 1-2-1 session with my 8 month old Cocker Spaniel pup, as he's a real puller on the lead. The harness, in conjunction with a double ended lead should help in training him not to pull and therefore, make walking a far more comfortable experience. Really impressed with the harness, very nice design, with padding in key areas and very easy to put on my pup.”

PerfectFit 5 star review on 31st January 2024

Helpful Report

Posted 10 months ago

What a lovely photo, Mark! He is certainly looking very smart in the lilac :) Thank you for the great feedback.

Posted 10 months ago

“Large 2yr old Cocker spaniel. PerfectFit provided guidance on size as website size tool has bugs. The 20mm M-S-L harness is the best harness we have used to date. Very well made. Great fit. Comfortable, soft lining. Useful d-rings top and front for training and reducing pulling. Highly recommend.”

Helpful Report

Posted 10 months ago

Thank you for your feedback, David. The size calculator will usually ask you to give us a call if your pup's measurement is at the upper end of the expected range, just so that we can make sure we are recommending the right fit :) It is great to hear that you are happy with your new hanress!

Posted 10 months ago

“I am very pleased with the perfect fit harness, I love how it comes in separate pieces so will adapt to my puppy’s size and will still fit after he has grown instead of having to keep on buying other harnesses as he gets bigger. The video on the website showing how to measure my pooch was very useful.The guy in customer support was so friendly and informative which made it a very pleasurable experience. I highly recommend perfect fit, you won’t be disappointed.”

Helpful Report

Posted 10 months ago

Thank you for your lovely review, Diane :) It is just wonderful to hear that you had a pleasurable experience purchasing your harness from us!

Posted 10 months ago

“Thanks to the advice from some very helpful members of staff the harness is a perfect fit and as the puppy grows the modular system means that only the necessary componets need to be replaced”

Helpful Report

Posted 10 months ago

Thank you for the review, Justin :) It is great to hear that you like the modular design of the harness for your growing puppy.

Posted 10 months ago

“I love the modular design of this harness! This is our second. Really fits perfectly!!!!”

PerfectFit 5 star review on 29th January 2024

Helpful Report

Posted 10 months ago

We just love to hear from our returning customer, Alison! Thank you for taking the time to leave us your feedback :)

Posted 10 months ago

“Absolutely fabulous. Ordered the wrong size for my dog. They changed the order for me and the harness still arrived on time. Wonderful service,”

Helpful Report

Posted 10 months ago

That's great to hear, Sue! We're thrilled that you you think we are fabulous! :) Thank you for the review!

Posted 10 months ago

“Modular system means that pieces can be interchanged to get a perfect fit. This was ideal for my dog. Brilliant customer service, with great support on the phone, to get the fit just right. I am hoping that fit and comfort means that there should be no problem with rubbing.”

Helpful Report

Posted 10 months ago

It is great to hear that you found out helpline useful to ensure a good fit for your pup :) Thank you for the thorough review!

Posted 10 months ago

“Excellent customer service!! Fast delivery too.”

Helpful Report

Posted 10 months ago

It's great to hear that the team looked after you well, Loic! Thank you for the 5 stars!

Posted 10 months ago

PerfectFit is rated 4.9 based on 1,941 reviews