PerfectFit Reviews

Name: PerfectFit
Address: PerfectFit, Unit 1, Advantage Business Park, Spring Lane South, Malvern, Worcestershire
Rating: 4.88

4.9 Rating 1,935 Reviews

97 %

of reviewers recommend PerfectFit

4.9

Based on 1,935 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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PerfectFit 5 star review on 15th December 2024

588

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Our breeder recommended the perfect fit harness and I’m extremely pleased with it First puppy class today and I felt totally confident that she was safe secure and unlike some of the other pups she didn’t escape from her harness😂”

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Posted 5 months ago

Thank you for your review, Susan! :) Your pup looks so cute in the purple and it is great to hear that it gave you confidence in your training class.

Posted 4 months ago

“Our second purchase, we love it. The clips are quite quiet and the clips are the neck are perfect for our dog who hates to have things go over his head. Easy to clean and dries really quickly.”

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Posted 5 months ago

Thank you for taking the time to review us, Claire :) We love to hear when we have been able to help with a harness for dogs that are not keen on having things put over their heads.

Posted 4 months ago

“my three dogs have all had perfect fit harnesses”

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Posted 5 months ago

Wow! We LOVE that you have a PerfectFit for all three of your dogs, Veronica. Thank you for the 5 stars!

Posted 4 months ago

“Wow, I ordered the "wrong" part, hit the phone and hey no problem. The correct part got sent before I even had the chance to send back the wrong part. Thank you so much Jenny, you were totally helpful and saved my butt.”

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Posted 5 months ago

We will be sure to pass your thanks on to Jenny, Mery :) It is great to hear that she was able to help you out with your order.

Posted 4 months ago

“Excellent product and well worth the money. My dog doesn’t fit any off the peg harness but with 3 different pieces (all different sizes, from Perfect Fit) he now has a harness that fits him perfectly. I also needed to email for advice and phone and speak to customer service twice and their email replies and phone conversations were excellent. I can honestly say this is the best customer service experience I’ve ever had and the products are excellent quality. I bought one of the fleece leads also when my dog had to be on cage rest and restricted movements after a surgery and despite him having previously chewed through three other leads in a week, this one has lasted 3 months and is still going strong.”

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Posted 5 months ago

It is so lovely to hear that the team looked after you well to ensure the best fit for your pup. It is also great t o hear that your pup has not managed to chew through the lead! :)

Posted 4 months ago

“I recently purchased a pet harness from perfect fit, and I am thoroughly impressed with their exceptional customer service. When my parcel did not arrive as expected, they promptly sent out a replacement harness without any hassle. Their responsiveness and willingness to ensure customer satisfaction are commendable. The harness itself is of high quality, and my pet is very comfortable wearing it. I highly recommend perfect fit for their outstanding service and excellent products.”

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Posted 5 months ago

What a wonderful review! Thank you so much for taking the time to write it for us :) It is great to hear that you are happy with the fit of your harness and the service that you received.

Posted 4 months ago

“Great customer service. The harness fits my 12 month old pup really well. My 8 year old dog still wears hers and it's still in great condition. Highly recommended.”

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Posted 5 months ago

Thank you for recommending us, Elaine and for coming back to us for a second time :)

Posted 4 months ago

“Brilliant harness, fits perfectly, very comfortable for the dog and he’s not restricted by it. Highly recommend perfect fit!”

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Posted 5 months ago

Thank you, Jennifer! WE love that you think your new harness is brilliant! :)

Posted 4 months ago

“This is my second harness from Perfectfit, after my cockatoo decided to chew her previous one. Discussed the matter with Lucy, she was extremely helpful and polite on the phone, which allowed me the decision to purchase another one. Their harnesses are great, customer services are excellent. Thank you.”

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Posted 5 months ago

Thank you for your feedback, Philip :) It is great to hear that Lucy looked after you well after your pup chewed their harness. We will be sure to pass on your thanks to her.

Posted 4 months ago

“I have used these harnesses for the last year and a half. They are durable, washable, and my dog seems comfortable wearing it. Just had to get a larger one as he’s fully grown now. Went for a different colour this time!!”

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Posted 5 months ago

It is great to hear that you have come back to us to upgrade your harness now that your dog is fully grown, Helen. We are so pleased that you have found it to be comfortable and durable. Thank you for the review! :)

Posted 4 months ago

“Exactly what it says.”

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Posted 5 months ago

It is great to hear that we are living up to our name, David :) Thank you for the review!

Posted 4 months ago

“When my dog is groomed his harness becomes too big so I bought the 2,black pieces in the smaller size of his originals and now it “fits perfectly “ as his hair grows back I will change them to his originals. And reasonably priced.”

PerfectFit 5 star review on 13th July 2024

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Posted 5 months ago

What a good idea to have a different size for when his coat is ready to be cut and for when he is due one. Thank you for sharing the picture of your pup, Suzanne. We love him! :)

Posted 4 months ago

“I am really impressed with the friendly, helpful and very knowledgeable lady at Perfect Fit ,Cookie 's lovely new harness is just perfect now,thank you so much!😊”

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Posted 5 months ago

It is lovely to hear that the team looked after you to ensure a good fit for Cookie's harness, Dorothy. Thank you for taking the time to write us a review.

Posted 4 months ago

“I have loved the PerfectFit harness for my dog for the last two years and when I recently ordered the wrong size of girth piece, PerfectFit helped me solve the issue immediately.”

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Posted 5 months ago

Aw, we love hearing from our long-standing customers, Alison! Thank you for the review. It is so good to hear that the team helped you to rectify your order quickly and easily :)

Posted 4 months ago

“Really helpful, great advice, very prompt service”

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Posted 5 months ago

It is lovely to hear that you found ordering your harness quick and easy, Bridget :) Thank you for taking the time to leave us your feedback.

Posted 4 months ago

“Fits super, quick delivery and no fuss.”

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Posted 5 months ago

We are so pleased to hear that your order was fast and easy :) Thank you for leaving us your feedback.

Posted 4 months ago

“Brilliant. The fact that you can turn the separate parts round to provide an ideal fit was a game changer. My dog is partially sighted and need the reassurance of a harness that is comfortable a good fit and that can guide him”

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Posted 5 months ago

Aw, it is just lovely to hear that the harness provides your partially sighted pup with some security, Frances. Thank you leaving us a review.

Posted 4 months ago

“Love this harness, perfect fit for my beagle and excellent service with super fast shipping ❤️”

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Posted 5 months ago

It is great to hear that your new harness is perfect for your lovely Beagle and that you received it nice and quickly! Thank you for leaving us your feedback :)

Posted 4 months ago

“Excellent. Comfortable, neat. After three outings using double clip lead significant reduction in pulling. Absolutely no safety concerns. First class customer service and delivery. Thank you.”

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Posted 5 months ago

And thank you, Linda for the lovely review :) It is great to hear that you have found the double ended lead and harness useful in your loose lead training.

Posted 4 months ago

“I really like ordering from Perfect Fit, the harnesses are excellent quality and their customer service team are really helpful at getting the fit, umm, perfect. Excellent products backed up by excellent customer care, what more can you ask!”

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Posted 5 months ago

What a lovely review! Thank you so much! It is wonderful to hear that you are happy with the fit of your harness and that the team looked after you well :)

Posted 4 months ago

PerfectFit is rated 4.9 based on 1,935 reviews