PerfectFit Reviews

Name: PerfectFit
Address: PerfectFit, Unit 1, Advantage Business Park, Spring Lane South, Malvern, Worcestershire
Rating: 4.88

4.9 Rating 2,130 Reviews

97 %

of reviewers recommend PerfectFit

4.9

Based on 2,130 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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PerfectFit 5 star review on 19th February 2025

655

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to measure and super quick delivery. Fits my dog perfectly.”

Helpful Report

Posted 1 week ago

It is great to hear that you found ordering your harness quick and easy, Jayne! Thank you for leaving us a review 😊

Posted 1 week ago

“The service offered by Perfect Fit was second to none from the moment I contacted them for advice to delivery of our rather fine harness. The quality of the harness is evident immediately and it has most certainly helped with my very strong, determined dog. I have to single out Jake who was so helpful in achieving a great fit for Indi my Labrador. Thank you.”

Helpful Report

Posted 1 week ago

Aw, what a lovely review, Louise! Thank you! 😊 We love that you had a good experience ordering from us and that you are so happy with your harness. We will be sure to pass your thanks on to Jake!

Posted 1 week ago

“Quickly delivery. Easy to exchange when necessary”

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Posted 1 week ago

It is good to hear that you received your harness is good time and that you found the exchange service nice and easy, Lesley. Thank you for the feedback! 😊

Posted 1 week ago

“Fabulous customer service and the products are Perfect! It’s really handy to have a harness that comes apart as the belly strap is always in the wash! Love the interchangeable top piece too! Have several colours now!”

PerfectFit 5 star review on 10th February 2025

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Posted 1 week ago

Aw, everyone needs a selection of colours in their wardrobe, Dawn! 😊 Thank you for your feedback and for sharing the picture of your beautiful pup with us.

Posted 1 week ago

“It took a little while to find the perfect combination of harness parts, but now I have the perfect fit for my dog! I instantly noticed that she walks much better in this size combo. I've got the small 20mm top part, medium girth and x small chest piece, and its spot on. She's a beddy whippet. Might be useful for other beddy whippet owners when choosing the size.”

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Posted 1 week ago

We love a Beddy/Whippet here at PerfectFit! 😊 Thank you for recommending us to other owners and for a,taking the time to leave us a review.

Posted 1 week ago

“We were recommended Perfect Fit by Gooses behaviourist as he has always run away from harnesses that slip over his head. With Perfect Fit, no longer are we encouraging him through the harness. It’s as easy as putting his collar on! Our golden is a serial puller. He loves to dart around for birds, squirrels and cats. The Perfect Fit harness in combination with the 2m training lead makes our walks so much more enjoyable and comfortable. Would recommend this set for anyone with large persistent fluffy friends.”

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Posted 1 week ago

Well, Goose certainly looks happy in his PerfectFit! We are thrilled to hear that he is happier in this one than his previous harnesses. Thank you for your lovely review and for sharing the pictures of lovely Goose 😊

Posted 1 week ago

“This isn't the first time I have purchased from perfect fit and really can't fault the service you get and love the product have four dogs now and they all have one. Highly recommend Perfect fit”

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Posted 1 week ago

We love that all FOUR of your dogs have a PerfectFit, Jane! Thank you for your lovely review! 😊

Posted 1 week ago

“We’ve always had PerfectFit harnesses for our collie, since he was a puppy. I say “always” had, but actually, they are so well made that the one I just bought was really just to have another, rather than the fact he needed one. The harness is soft and can be adjusted in so many places that it really is, pardon the pun, a perfect fit. The advice we got from customer service before we bought our first one, and their willingness to swap over parts we didn’t think were going to allow for growth when he was a puppy was just amazing. Fantastic product, fantastic service. I would have no hesitation in recommending.”

Helpful Report

Posted 1 week ago

Thank you for your thorough review! It is just lovely to hear that the harness has worked so well for your collie as he has grown, that you are happy with the fit and that the team looked after you so well.

Posted 1 week ago

“It fitted spot on and the knowing you can buy the different bits as he grows instead of starting again and having to buy a complete harness”

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Posted 1 week ago

It is great to hear that you are happy with the initial fit, Mark and that you like the modular design. Thank you for your review! 😊

Posted 1 week ago

“Very knowledgeable and helpful people to deal with. Beautiful fit for my dog and excellent value for money. I'm delighted.”

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Posted 1 week ago

Oh, we love that you are delighted, Elaine! Thank you for the lovely review 😊

Posted 1 week ago

“Great harness for our Husky!”

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Posted 1 week ago

It is lovely to hear that the harness is suiting your Husky, Keith. Thank you for the 5 stars! 😊

Posted 1 week ago

“Very happy with the dog harness this is now the 3rd one I've had from Perfet Fit, previously I ordered the wrong size but they were excellent in replacing and sending out the correct size,all this was kept on record which made life easier. It really made a change when I was able to speak to a real knowledgeable person Jake was very helpful, also a very quick delivery”

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Posted 1 week ago

Thank you for coming back to us for a 3rd time, Denise and thank you for your lovely feedback 😊 We will certainly pass your thanks on to Jake!

Posted 1 week ago

“Fits well. Controls pulling a bit better than other harnesses on just the back loop. Haven't tried the front loop, but I'm happy with the fit of this and safety for my pup's joints. I'm looking foward to trying the front loop too. I wish PerfectFit had more reflective colors to choose from. Right now they just have orange, yellow, and black in reflective in S-XS-S. I'd love to get pink and blue in reflective for each of my pups.”

Helpful Report

Posted 1 week ago

It is great to hear that you are happy with the fit of your harness and that the design is safe for your pup's joints. We will certainly pass your thoughts on re. more reflective options to the development team. Thank you for your feedback! 😊

Posted 1 week ago

“Much better than previous harnesses. Would buy again.”

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Posted 1 week ago

Thank you, Irene! We hope to hear from you again in the future 😊

Posted 1 week ago

“Ordering my dog’s PerfectFit harness was made easy by their excellent customer service. It was also just as easy to order a replacement section when he grew which was also fully supported. I would highly recommend PerfectFit.”

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Posted 1 week ago

It is just wonderful to hear that the team looked after you so well whilst buying your original harness and your upgrade, Melanie. Thank you for your lovely review 😊

Posted 1 week ago

“Wouldn't use anything else”

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Posted 1 week ago

We love that you are with us for the long haul, Linda! 😊 Thank you for the review!

Posted 1 week ago

“Excellent product, very well made and durable.Customer service were extremely helpful when I mistakenly ordered an incorrect size for one piece of the harness. Have bought a second harness for spare but original harness still going strong after 3 years. Highly recommend the harness and the service.”

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Posted 1 week ago

We love that your harness is standing the test of time. Cathy! 😊 We also love your wash-one-wear-one idea! Thank you for coming back to us for a spare.

Posted 1 week ago

“Very helpful advice on sizing. Modular design allows for puppy growth, without the need to replace the full harness.”

Helpful Report

Posted 1 week ago

It is great to hear that you like the way you can adapt the harness as your puppy grows and that the team looked after you well in finding the best fit. Thank you for the review! 😊

Posted 1 week ago

“Excellent company. Great harnesses and the ability to be able to change the various parts is very good.”

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Posted 1 week ago

We love that you are a fan of the modular design, Sue 😊 Thank you for leaving us a review.

Posted 1 week ago

“Excellent harness. Easy to fit. Goes in washing machine. I regularly recommend to clients. Just wish there was an olive green and / or camouflage colour option”

PerfectFit 5 star review on 8th February 2025

Helpful Report

Posted 1 week ago

Thank you for your review, Jill and for recommending us to your clients 😊 We love the idea of an olive green and a camouflage option! We have passed your thoughts on to the development team!

Posted 1 week ago

PerfectFit is rated 4.9 based on 2,130 reviews