PerfectFit Reviews

Name: PerfectFit
Address: PerfectFit, Unit 1, Advantage Business Park, Spring Lane South, Malvern, Worcestershire
Rating: 4.88

4.9 Rating 2,309 Reviews

97 %

of reviewers recommend PerfectFit

4.9

Based on 2,309 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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PerfectFit 5 star review on 16th April 2025

717

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service as usual thank you very much”

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Posted 2 weeks ago

And thank you for the 5 stars! Much appreciated 😊

Posted 2 weeks ago

“We have found getting a harness to fit our chihuahua very difficult. After 3 deliveries and a helpful support conversation I think we may be there. It's comfortable but our dog did manage to slip the harness - that may have been user error so will keep this under review. Most importantly I know help is on hand and another piece always available to improve the fit. Thank you.”

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Posted 2 weeks ago

Thank you for the lovely review, Rachel 😊 It is great to hear that you are happy with your little Chi's new harness after a few exchanges. We are aleways here to help!

Posted 2 weeks ago

“Excellent Customer Service Many Thanks”

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Posted 2 weeks ago

It is great to hear that the team looked after you so well, Mark! Thankyou for the review 😊

Posted 2 weeks ago

“Really lovely harnesses in a great choice of colours. The harnesses (which are so adjustable) fit our two JRTs very well. Extremely comfortable and well made. Quick delivery and excellent customer service.”

PerfectFit 5 star review on 8th April 2025

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Posted 2 weeks ago

Thank you for the lovely review, Michele and for sharing the picture of one of your pup's in their new harness. It isgreat to hear that both of your JRTs are happy and comfortable in their new harnesses 😊

Posted 2 weeks ago

“We are very happy with our dogs new harness. Thanks for all your help getting the perfect fit for him.”

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Posted 2 weeks ago

We are very pleased to hear that you are happy, Mary! It is our pleasure. Thank you for taking the time to review us 😊

Posted 2 weeks ago

“Decided to go for a perfect fit harness because my dog seems tense and thought that this type might help. Good fit nice cosy fleece for comfort around the webbing, and I found that it is not moving so much around the shoulders. Time will tell if it helps with her tress levels. Very satisfied with this product.”

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Posted 2 weeks ago

It is great to hear that you are happy so far, Marcia 😊 We certainly hope that your little nervous one finds some comfort with a comfortable, secure harness.

Posted 2 weeks ago

“Fantastic company! Very helpful, friendly staff that went above and beyond in helping us find the perfect harness fit for our dog as he grew. Couldn’t be happier and will always buy from this company.”

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Posted 2 weeks ago

We love that the team looked after you so well, Janine! Thank you for leaving us such a lovely review! 😊

Posted 2 weeks ago

“Absolutely fantastic! We have a 5 month old lurcher cross puppy and the team at PerfectFit were so helpful in getting us a harness that fits her well! Will only ever be buying PerfectFit in future and I'll be recommending them to everyone!”

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Posted 2 weeks ago

Aw, thank you for the lovely review, Vicki and for recommending us to your friends 😊 We look forward to hearing from you as your lovely Lurcher grows.

Posted 2 weeks ago

“Good customer service.”

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Posted 2 weeks ago

It is great to hear that the team looked after you well, Mary. Thank you for the 5 stars! 😊

Posted 2 weeks ago

“Excellent, lightweight harness for my skinny spaniel.”

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Posted 2 weeks ago

It is lovely to hear that the harness is suiting your little Spaniel, Clare 😊 Thank you for the 5 stars!

Posted 2 weeks ago

“Got one for my growing puppy, emailed in the measurements and the staff were really quick to respond with the recommendations. Arrived on time and, as named, fit perfectly 😊”

PerfectFit 5 star review on 6th April 2025

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Posted 2 weeks ago

It is wonderful to hear that we are living up to our name and that your pup's new harness arrived in good time, Bruno! Thank you for the review! 😊

Posted 2 weeks ago

“Excellent service. Delivery was quick.. Harness was easy to fit.. Has made walking on lead much better it's now a pleasure. My dog soon got used to having it put on and it is more soft than others we have used.”

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Posted 2 weeks ago

It is just great to hear that the harness has improved your walks, Barbara and that your pup got used to it nice and quickly. Thank you for the lovely feedback 😊

Posted 2 weeks ago

“Both my dogs wear perfect fit and I know they are safe and secure and I like that you can buy replacement pieces when they are growing up”

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Posted 2 weeks ago

We love that you have a PerfectFit for both of your pup's, Jo! Thank you for the lovely review 😊

Posted 2 weeks ago

“Great harnesses and really helpful staff - Jen, thank you so much for everything 🙏🐶🐶”

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Posted 2 weeks ago

It is great to hear that you are pleased with your new harness and that Jen looked after you so well, Karen. We will be sure to pass n your thanks to her 😊

Posted 2 weeks ago

“Excellent service. Thank you so much!”

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Posted 2 weeks ago

We love that the team looked after you so well, Di. Thank you! 😊

Posted 2 weeks ago

“This is the 3rd harness ordered as recommended by our dog trainer and walker. Only replaced after 2 years as dog got caught and harness had to be cut.”

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Posted 2 weeks ago

Thank you for coming back to us for a 3rd time, Sarah! We hope your dog is OK after their ordeal?? Thank you for taking the time to leave us a review 😊

Posted 2 weeks ago

“The size guidance given over the phone was very helpful. We are pleased with the harness and have bought a sceond!”

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Posted 3 weeks ago

Thank you for coming back to us for a second harness, Terry! it is great to hear that you found the helpline helpful in find the best fit for you pup. Thank you for the lovely feedback 😊

Posted 2 weeks ago

“Great service, good fit and looks nice🐶”

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Posted 3 weeks ago

Thank you Kay! We love that you are happy with the service and fit of your harness 🥰

Posted 3 weeks ago

“Bello e funzionale”

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Posted 3 weeks ago

Thank you for your review, Alberta 🥰 We love that you have found the harness to be functional and that you are also pleased with how it looks!

Posted 3 weeks ago

“Amazing company! So friendly and helpful and their products are the best available. Highly recommend!”

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Posted 3 weeks ago

Thank you for taking the time to leave us a review, Tony. It is great to hear that you are pleased with your new harness and that the team looked after you so well 🥰

Posted 3 weeks ago

PerfectFit is rated 4.9 based on 2,309 reviews