PerfectFit Reviews

Name: PerfectFit
Address: PerfectFit, Unit 1, Advantage Business Park, Spring Lane South, Malvern, Worcestershire
Rating: 4.88

4.9 Rating 1,985 Reviews

97 %

of reviewers recommend PerfectFit

4.9

Based on 1,985 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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PerfectFit 5 star review on 20th January 2025

Tracey

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Was researching for a dog harness for my 8 month Cockapoo, and when I asked a question on a forum I was a member of, a substantial amount of members were highly praising the Perfectfit Harness. I obtained the measurements and weight of my dog but because of uncertainty I decided to phone Perfectfit for guidance. The gentleman I spoke to (I'm not sure but I think his name was Jake but I could be wrong) on the phone was extremely helpful, polite and more importantly answered all the questions I had in relation to my queries. I placed my order there and then and the harness was received in a few days. The quality is great, the fit is perfect and the support around the chest area for my Cockapoo is spot on. I'm also pleased that I can adjust the harness as my dog grows. I am so glad I discovered Perfectfit, and I would have no hesitation in recommending their harnesses. Thank you again.”

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Posted 1 year ago

Thank you so much for your thorough review, Philip, it is much appreciated. It is great to hear that you and your lovely Cockerpoo are happy with your new harness and we will be sure to pass your thanks on to Jake :)

Posted 1 year ago

“It's a great harness, but.....there is a big jump from the largest 2cm fitting to the smallest 4cm fitting. I, and many clients struggle to get something in the middle of these which is frustrating - as I say it's a good harness but have had to use an alternative. Also, I have noticed - as have many clients that the adjustability of the front piece has been removed, again making the sizes restrictive. Is there a possibility of extending the range to fill this game and returning to the adjustable front?”

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Posted 1 year ago

Thank you for your useful feedback, Shanta. The front section on the 40mm range has not had adjustment, historically so I have passed your thoughts on to the development team as any suggestions are most welcome :)

Posted 1 year ago

“Love the harness! Simple to measure for and easy to fit 😊. Very comfortable for my active working cocker”

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Posted 1 year ago

It's lovely to hear that your Cocker is happy in their new harness, Rebecca :) Thank you for your review!

Posted 1 year ago

“Absolutely love this dog harness. Fits my mini dachshund perfectly. Very comfy and easy to use. Like the way I can buy new parts if he grows any more. Very happy dog and owner.”

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Posted 1 year ago

It's great to hear that you and your lovely Daxi are happy with your new harness, Gail. Thank you for taking the time to write us a review.

Posted 1 year ago

“Happy to write a review. I bought a Perfect Fit dog harness for my daughters Boston Terrier about 2 years ago. I remember one of the components (girth)being too large and there was no problem exchanging it. I ended up with size xs-xs-small. My daughter was so pleased with it she wanted another one this year for Christmas. This arrived the very next day after ordering it and the turquoise colour is lovely!”

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Posted 1 year ago

Thank you for your lovely review :) What a great idea for a Christmas present!

Posted 1 year ago

“Replacement MSM for my hyperactive 12.5kg cocker spaniel. The fleece padding eventually wears thin and the straps stretch a little after a few years. I accidentally ordered a small girth piece but this was replaced immediately with the correct size following a telephone call. Returns system is very simple”

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Posted 1 year ago

Thank you for your feedback, Charlotte. We're pleased to hear that your found the exchange process easy :)

Posted 1 year ago

“These harnesses are great. Customer service is really helpful and they make sure you get the right fit for your dog. Highly recommend.”

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Posted 1 year ago

Thank you for the recommendation. It's great to hear that you found the team helpful in finding the right fit for your pup :)

Posted 1 year ago

“I was recommended perfect fit harness when we first got our dog but then I was told to hold off until he’s fully grown. So I used a different Y front harness which was working fine for us until it started rubbing under my dogs legs causing him real pain to the point when he seen the harness he would run away and hide. This is what I love about perfect fit! It fits him perfectly and I can also adjust the length of the harness so it’s not sitting directly under his front legs plus the fact I don’t have to put it on over his head!”

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Posted 1 year ago

It's great to hear that you like the way the harness can be adjusted and put on your pup, Christine :) Thankyou for the review!

Posted 1 year ago

“Love the harness, soft padding and it stays in place. Easy to put on without sliding over the head or putting legs through as each section clips together”

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Posted 1 year ago

Thank you for the 5 stars, Tracy. It's good to hear that you are a fan of the fleece padding and the fact that you do not have to put the harness on over your pup's head. wishing you many happy walkies ahead!

Posted 1 year ago

“i love my dogs new perfect fit harness. once adjusted to fit his shape fits like a dream!. so comfy and strong!!. worth every.penny.. my dog is a 9 mth old collie lab rescue dog. was found on street aged.under 3 mths. very nervous reactive boy. after 6 mths we re getting there slowly but surely. the harness has given ME more confidence used with double.ended.lead for large dog. finally feel i have control over his reactions to hold him. im more relaxed so hes more relaxed!! cant thank our dog behaviourist enough for recommending it😀. thankyou perfect fit!! i am a 62 yr old lady with arthritis in both hips. toby pulled me off.my feet with head collar and lead. not any more !! toby is now getting exercise.he needs. win win !! 🥰”

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Posted 1 year ago

What a lovely story, Geraldine :) It sounds as if Toby is in the right place and we are thrilled to be there along the way with you. Thank you for taking the time to review us.

Posted 1 year ago

“Really helpful and friendly service for our 6 month Dalmatian puppy, we have tried so many different harnesses over the last 3 months and none of them have fitted her properly. The team at PerfectFit helped me get the right size for her on email, delivery was fast and the product is excellent, our puppy is really comfy in the harness and the lead is so much nicer to hold than our previous halti lead. Fantastic business, will definitely use them again.”

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Posted 1 year ago

Thank you for taking the time to review us, Louise :) It's great to hear that your Dalmatian pup is comfortable and happy in her harness and that you are comfortable holding the lead! Happy walkies!

Posted 1 year ago

“What a super helpful company with brilliant products. Just purchased replacement harnesses for our 2 mixed breed dogs after 3 years of constant wear. The team at Perfect fit are really knowledgeable and the opportunity to swap different parts of harnesses to ensure a ‘perfect fit’ is brill. Our dogs walk well, don’t pull and are easy to manoeuvre using these harnesses instead of just a collar. Thank you for making walks more fun!!”

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Posted 1 year ago

We are thrilled to hear that your harnesses are improving your walks! Fabulous news! We are also pleased to hear that the team looked after you well. Thank you for the lovely review :)

Posted 1 year ago

“Great quality product, amazing customer service, can't fault PerfectFit! We have LLM for our staffordshire bull terrier - he's slightly on the large side to standard possibly a cross and it is the perfect fit funnily enough. It's got enough room to grow with him, is lightweight and offers good control. He is a strong puller and it's definitely reduced it. The lead hoop is on the back which feels safer for when he pulls as it doesn't pull up into his chest/neck. He's happier because it offers him a bit more length on his lead. I measured him and ordered the recommended products we exchanged the chest piece for a bigger size (small for medium). I contacted customer service and they sent out the piece which I received within 48 hours (for free). We decided to keep the medium as it's adjustable and the small was just a few inches too small for his chest (the small has minimal/no adjustment at all). I packed up the small and returned back to Perfect Fit and it was so simple to do for the cost of postage. Would definitely recommend to others and was recommended to me by my parents who have 2 harnesses for their two dogs and have had them for 4-5 years and still going strong. Really great for long term use as the pieces are adjustable and customisable. Really great product thanks so much!”

PerfectFit 5 star review on 22nd November 2023

Helpful Report

Posted 1 year ago

Thank you so much for writing us such a positive and thorough review, Jamie. It really is much appreciated. We love that your beautiful Staffie's harness is now fitting perfectly after the exchange (the jade looks great on him, by the way!). Wishing you many happy walkies ahead!

Posted 1 year ago

“I cannot recommend the efficiency and service from this company enough. The after sales support is excellent and I now have a "perfect " harness " that is just right! Thank you”

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Posted 1 year ago

We're very happy to hear that the team looked after you well to ensure a good fit for your pup, Penelope :) Thank you for the review!

Posted 1 year ago

“PerfectFit’s harnesses are incredibly well made, my Rottweiler cross certainly puts harnesses through their paces. Their customer service is also second to none. I wouldn’t get a harness from anywhere else.”

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Posted 1 year ago

Thank you for leaving us such a lovely review, Marc! Wishing your and your lovely Rottie cross many happy walkies :)

Posted 1 year ago

“Great harness. Very easy to fit. Prompt delivery.”

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Posted 1 year ago

It's wonderful to hear that you are pleased with the harness and that you received it in good time. Thank you for taking the time to review us :)

Posted 1 year ago

“Very good product. Ideal for our dog.”

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Posted 1 year ago

We are pleased to hear that the harness is perfect for your dog, Charles :) Thank you for the 5 stars!

Posted 1 year ago

“The perfectfit harness really is the perfect fit for my pup! The customer service is phenomenal, they were so helpful in making sure that Simba would be comfortable and still have room to grow too. Don't even think about any other harnesses, this is the one you need!”

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Posted 1 year ago

What a lovely review, Sonya. Thank you! It is wonderful to hear that you were pleased with the service that you received and that Simba is happy and comfortable in his new harness. Wishing you both happy walkies :)

Posted 1 year ago

“I recently purchased a replacement part for my PerfectFit harness. Wanting to be sure I was buying the right size I contacted PerfectFit directly. The person I spoke to helped me immediately and in a very friendly manner. The part arrived very quickly and the harness is now fully restored. Thank you.”

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Posted 1 year ago

Thank you so much for the review :) It's great to hear that the team helped you to get your harness up and running again!

Posted 1 year ago

“Fits really well, really good quality, really long lasting (and we have an active, boisterous dog!). The customer service is outstanding.”

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Posted 1 year ago

It's great to hear that the harness can withstand your bouncy pup! :) Thank you for the 5 stars!

Posted 1 year ago

PerfectFit is rated 4.9 based on 1,985 reviews