PerfectFit Reviews

Name: PerfectFit
Address: PerfectFit, Unit 1, Advantage Business Park, Spring Lane South, Malvern, Worcestershire
Rating: 4.88

4.9 Rating 1,940 Reviews

97 %

of reviewers recommend PerfectFit

4.9

Based on 1,940 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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PerfectFit 5 star review on 16th December 2024

Tanya Hawksbee

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent fast service and advice from Lucy Cooper. She answered all my questions promptly via email about getting a smaller harness as the original one was too big. Even taking time to look at photos I attached to my email. She posted the new harness the same day and I received it the next day. If only all company's could have the same excellent customer service! This company excels themselves in every way. I can't thank them enough and highly recommend them to all.”

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Posted 9 months ago

Thank you for leaving us such a lovely review, Mrs Shipman :) It is great to hear that Lucy ensured that you had the best fit for your pup. We will be sure to pass on your thanks.

Posted 9 months ago

“Excellent service and ecxellent product. Already use this product so when I needed another it was an obvious choice.”

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Posted 9 months ago

It is great to hear that you have come back to us for a second time, Lee :) Thank you for taking the time to review us!

Posted 9 months ago

“Amazing customer service! They helped me find the right combination of pieces so that the harness fit just right. The harness is easy to wash and seems to be more confortable and flexible on my dog than any of the harness she's worn in the past. I will definitely be reccommending them to my friends with dogs.”

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Posted 9 months ago

Thank you for recommendation, Pricilla! It is just great to hear that you are finding the PerfectFit softer than any harness that you have tried previously :)

Posted 9 months ago

“Excellent service, and no surprise here, a perfect fit. Top quality”

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Posted 9 months ago

We love that you think your new harness is top quality, Julian :) Thank you for the feedback!

Posted 9 months ago

“So good! Customer service was amazing, recommended the perfect size for my pup, and the harness is great - super comfy, front clip is really handy, and love that we don’t have to put it over his head when he’s not feeling like it.”

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Posted 9 months ago

It is great to hear that the team helped you to get the perfect sizing for your pup, Izzy :) Thank yo for taking the time to write us such a lovely review!

Posted 9 months ago

“I have used perfect fit harness for years and just love them.”

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Posted 9 months ago

And we just love that you love us and keep coming back, Corinne! Thank you for the 5 stars! :)

Posted 9 months ago

“Great product, great service, I ordered the wrong size and they arranged an exchange super-quickly.”

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Posted 9 months ago

It is great to hear that the team got your exchange sorted quickly for you, Tim :) Thank you for the lovely feedback!

Posted 9 months ago

“This is our third PerfectFit harness. Our first was for Chippie (fawn sighthound, deceased), then second for Lizzie (inky black whippet) and third for Harley (reddish fawn small mixed breed). In all cases we regard PerfectFit as the only harness suitable and acceptable for our dogs.”

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Posted 9 months ago

It is great to hear that you have been trusting in us for your pups for so long, Jonathan :) Thank you for leaving us such a lovely review!

Posted 9 months ago

“I've only ever read good things about Perfect Fit so when my collar wearing miniature dachshund was struck down with IVDD and needed a good quality harness, I immediately thought of them. I'm not sure about my colour choice but it's a great harness and easy to put on one handed!”

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Posted 9 months ago

It is good to hear that you are happy with your lovely Daxi's harness. Thank you for the review. We are always happy to exchange unused items if you wish to change the colour of your top piece (we have 14 colours to choose from! :)) Alternatively, you can purchase just the top piece on its own.

Posted 9 months ago

“Perfect fit for my daxi after trying several harnesses finally came across this one and it's the best choice I have made it's perfect and customer service are so helpful . Also got the training lead as my boy does like to pull and lunge but this is helping a lot thanks perfect fit true to your name 🐶🐶🐶👍👍👍”

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Posted 9 months ago

It is great that we are living up to our name, Amanda. Thank you for your review. Wishing you and your lovely Daxi happy walkies!

Posted 9 months ago

“Second one purchased really pleased with the harness”

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Posted 9 months ago

We love to hear from returning customers, Karen :) Thank you for your review!

Posted 9 months ago

“When I have received my order, I will leave a positive review, for the moment still nothing received from you!!!!!”

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Posted 9 months ago

We look forward to hearing how you get on :)

Posted 9 months ago

“I have had so much trouble getting a harness that fits and comfortable for my dog. Cause he is so little. I previously purchased one for my other dog and this one is absolutely perfect, it fits perfectly and very comfortable. Very easy to order and arrived really quickly. Would definitely recommend these harness’s.”

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Posted 9 months ago

Thank you so much for your recommendation, Pat. It is great to hear that you have found a good fit for your little one :)

Posted 9 months ago

“My dog will always protest because of a bad fitting harness in the past. PerfectFit is comfortable and fits perfectly. I ordered according to dog's measurements and breed and did not have to adjust the harness at all.”

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Posted 9 months ago

It is just lovely to hear that your dog is comfortable in their new harness, Susan :) Thank yo for taking the time to review us.

Posted 9 months ago

“We needed advice regarding a new girth piece. The person we spoke to was extremely helpful and patient. She had good product knowledge and dealt with our query quickly and professionally. The replacement part arrived the following day which was fantastic service. The products are first rate extremely well made and comfortable. I would highly recommend PerfectFit products.”

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Posted 9 months ago

Thank you for your recommendation, Ann :) It is good to hear that you are happy with the quality of the harness and the service that you received.

Posted 9 months ago

“Had to contact about fitting for my sixth month old puppy. Despite me sending them some very ropey pictures of a constantly moving pup, they got back to me very quickly and recommended what turned out to be the perfect size. So easy to fit as well.”

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Posted 9 months ago

It is great to hear that you have found the right size for your pup, Emma :) wishing you both happy walkies!

Posted 9 months ago

“Excellent service in choosing the right size and checking the fit. This was all done by email and very promptly. Gilly was most helpful, even checking the fit.”

PerfectFit 5 star review on 17th February 2024

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Posted 10 months ago

Thank you for your feedback, William :) It is great to hear that you are pleased with the service that you received. We will be sure to pass your thanks on to Gilly.

Posted 9 months ago

“Love these but could do with the size 20 being a bit longer from neck to back (top piece) as the 40 is too chunky and the 20 is a bit short. Otherwise fine for my dog”

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Posted 10 months ago

Thank you for your feedback. We will certainly pass this on to the development team :)

Posted 9 months ago

“My puppy is very happy with his perfect fit harness. He moves really nicely in it.”

PerfectFit 5 star review on 16th February 2024

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Posted 10 months ago

Some great action shots there! Thank you so much for sharing them and for leaving us such a lovely review :)

Posted 10 months ago

“My 5 year old cockapoo has always pulled on his lead I must of spent hundreds on harness and other stuff that claims to stop your dog from pulling , but the perfect fit harness is the only thing that has truly worked, I now have control off my dog and look forward to walking him. The harness is very easy to use and the quality is amazing”

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Posted 10 months ago

Aw, it is just wonderful to hear that you and your Cockerpoo are enjoying your walks now, Katie :) Thank you for your lovely feedback.

Posted 10 months ago

PerfectFit is rated 4.9 based on 1,940 reviews