PerfectFit Reviews

Name: PerfectFit
Address: PerfectFit, Unit 1, Advantage Business Park, Spring Lane South, Malvern, Worcestershire
Rating: 4.88

4.9 Rating 1,930 Reviews

97 %

of reviewers recommend PerfectFit

4.9

Based on 1,930 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

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PerfectFit 5 star review on 9th December 2024

587

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I love the way it is easy to order parts of a harness, rather than having to order the whole thing. I ordered a front piece alone which enabled me to make the harness fit my dog's winter coat. Delivery was quick, even using 2nd class Royal Snail.”

Helpful Report

Posted 1 month ago

Hi Wendy! We’re delighted to hear that our modular design has allowed you to easily modify your dog’s harness without having to buy a whole new set, just one section! We hope your dog is comfy and cosy on walks now. Thanks for your feedback and happy walkies!

Posted 1 month ago

“I love this harness. There are no harsh straps to dig in, or buckles to rub on elbows. It is soft and I can get to fit my dog perfectly.”

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Posted 1 month ago

Hi Alison! We're so glad to hear that you love the harness and that it's comfortable and soft for your lovely dog, with no rubbing. Your dog’s comfort is a top priority! Thanks for leaving us feedback, happy walkies!

Posted 1 month ago

“Good strong harness”

Helpful Report

Posted 1 month ago

Hi Michael! Thank you for the fantastic 5-star review! We're thrilled to hear that you find the harness strong and reliable. Happy walkies!

Posted 1 month ago

“So nice to be able to change the bits that need changing to get that perfect fit on our mini Schnauzer.”

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Posted 1 month ago

Hi Lize! We’re thrilled to hear that you found the adjustable features helpful for your mini Schnauzer. Thank you for sharing your experience with us!

Posted 1 month ago

“Excellent fit, quick delivery, this the second one we bought please with both of them”

Helpful Report

Posted 1 month ago

This is lovely to read Christine, we are so pleased to hear you’re so happy you’ve brought a second! Thanks for taking the time to review.

Posted 1 month ago

“I ordered a Perfect Fit lead and it’s great. Really soft on my hands and well made. I would recommend it to others.”

Helpful Report

Posted 1 month ago

Hi Nicki! Thank you for taking the time to leave us a review, it’s so great to hear you will recommend us. Happy walkies!

Posted 1 month ago

“Lovely new lead received quickly. Excellent service excellent product.”

Helpful Report

Posted 1 month ago

Hi Lynne! We're so happy to hear that you received your lead quickly and that you're pleased with both your order and our service. Happy walkies!

Posted 1 month ago

“We have tried so many harnesses and this is by far the best! It doesn't have to go over my dog's head (something he finds very aversive). It is comfortable, non restrictive, not bulky or heavy and won't cause him to overheat. It's easy to clean and really well made. If that weren't enough, the team are so helpful. Not site.whst size to get as Colby is a mixed breed, but by sending his girth measurement and some photos they were able to advise me. Really customisable as it comes in 3 parts, all of which can be replaced individually. Once the harness arrived I was able to send photos of my dog wearing the harness so they could check the fit was okay. Worth every penny!”

PerfectFit 5 star review on 17th October 2024

Helpful Report

Posted 1 month ago

Thank you for your fantastic review! We’re thrilled to hear that our harness suits your gorgeous Colby so well, and he can now enjoy a harness that doesn’t go over his head! We are pleased your experience was a good one and we can help! Happy walkies!

Posted 1 month ago

“Lovely harness. Great fit and very secure. Having the two rings is so useful”

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Posted 1 month ago

Hi Jill! Thank you for your wonderful review! We're so glad to hear that the harness fits your dog perfectly It’s designed for both comfort and security, so it's great to know it's working well for you! Thanks for choosing PerfectFit!

Posted 1 month ago

“There are poor companies, good companies and excellent companies like PerfectFit who REALLY go the extra mile for their customers. Having bought a harness for Charlie when he was younger, he’d outgrown it slightly. With the help of a customer services person who couldn’t have been nicer, they sent a girth piece which wasn’t the right fit. After another e mail conversation I was sent 2 more pieces free of charge. One fitted perfectly! How often nowadays do you get this level of fantastic customer service from a firm that REALLT cares about its customers? Cannot recommend PerfectFit high enough! Thank you from Liz & Charlie 🐶”

Helpful Report

Posted 1 month ago

Hi Liz! Thank you so much for your glowing review! We’re thrilled to hear that you and Charlie had such a positive experience with our brand. How gorgeous is Charlie by the wayWe’re committed to going the extra mile for our customers, and it’s rewarding to see that reflected in your experience. Thank you for recommending us, and give Charlie a cuddle from us!

Posted 1 month ago

“The harness was recommended by my dog trainer. It is the best one I have tried. My dog has never liked a harness being put on but does accept this one. With the padding and wide straps it seems comfortable and is easy to wipe off dirt.”

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Posted 1 month ago

Hi Clare! It is lovely to hear that the harness was recommended by your trainer, and you are super happy with it! Don’t forget you can always machine wash for those muddy walks! Thank you for taking the time to leave us feedback.

Posted 1 month ago

“Absolutely fantastic product and service. When the harness didn't fit a replacement harness was sent straight away and the support team were very good.”

Helpful Report

Posted 1 month ago

Hi Becky! We're over the moon to hear that you had a fantastic experience with both our product and support team! It's always our goal to provide quick solutions and ensure your pet is happy and comfortable. Thanks for your lovely feedback!

Posted 1 month ago

“Have used these harnesses for over 15 years and can't fault them. Comfortable, secure, hardwearing and they wash well. Have tried various makes in the past but found nothing as good as Perfect Fit. Excellent product!”

PerfectFit 5 star review on 16th October 2024

Helpful Report

Posted 1 month ago

Hi there, firstly, how sweet is your dog! They look super happy and comfortable in their harness! Thank you for taking the time to leave a review and for your support over the years. Happy walkies!

Posted 1 month ago

“Still have not received it. After ordering a week ago. Gave 3 stars as I like the company but would of been less”

Helpful Report

Posted 1 month ago

Hi Martin, Thanks for your review. We’re really sorry to hear that your order has not arrived yet, that is most unusual so it is worth us taking a look into that. We appreciate your patience, and we truly value your support for our company. Please check your email for a message from us so we can help resolve this for you.

Posted 1 month ago

“Ordered a smaller part, it arrived promptly. These are so easy to use and staff very helpful.”

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Posted 1 month ago

Hi Amanda! We're so glad to hear that your order arrived promptly and that you find our products easy to use. It's wonderful to know that our team was helpful as well. Thank you for your kind words and for sharing your experience with us!

Posted 1 month ago

“Fits perfectly as the name suggests! Have always struggled to get the right fit for my girl and she pulls like mad. Harness works well and doesn't make her choke like collar/other harness. Very happy, thankyou!”

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Posted 1 month ago

We so thrilled to hear your dog's throat isn't impacted by the harness, our goal is to ensure they are as comfortable as possible, so pleased you are happy Vick. Thank you for taking the time to leave us a review.

Posted 1 month ago

“Perfect Fit answered my email the same day to tell me what size of perfect fit harness I needed and posted it out straightaway. Great service! And the product is excellent too.”

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Posted 1 month ago

We're so pleased to hear that our team was able to help you quickly and the best news is you are happy with your new harness. Thank you for taking the time to review us Paula, happy walkies!

Posted 1 month ago

“We use Perfect fit for both if our dogs a Caucasian and a Frenchie. The harnesses are practical, easy to use abd give good control. Highly recommended.”

Helpful Report

Posted 1 month ago

Hi David! We're thrilled to hear that our harnesses are working well for both your Caucasian and Frenchie, we bet they make a great duo! Thank you for taking the time to leave us feedback.

Posted 1 month ago

“Great service, really helpful to talk to somebody for guidance on the size. Quick delivery and the harness is perfect, thank you.”

Helpful Report

Posted 1 month ago

Hi there! Thank you so much for your fantastic review! We're delighted to hear that our team was able to provide the guidance you needed and that you're happy with the harness. Quick delivery is our goal, and we're thrilled you're satisfied. Happy walkies!

Posted 1 month ago

“Very helpful knowledgeable staff picked the right harness for my puppy. It is very good quality with room to grow.”

Helpful Report

Posted 1 month ago

Hi Kevin! Thank you for your wonderful review! We're so glad our staff could help find the perfect harness for your puppy. Wishing you both happy adventures together!

Posted 1 month ago

PerfectFit is rated 4.9 based on 1,930 reviews